• Resolved yeqingwp

    (@yeqingwp)


    PayPal payment prompt: Could not create token

    I manually added the PayPal key and linked it to PayPal

    Unable to reset Webhook

    Error log, as shown in the following figure

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Syde Niklas

    (@niklasinpsyde)

    Hi @yeqingwp

    This means your API credentials are invalid. Unfortunately the plugin currently may send mixed signals by telling you it’s “connected”, when actually it is not connected as indicated by the error notice.

    Instead of manually connecting the credentials, please use the onboarding wizard with the “Activate PayPal” button. This automatically inserts the correct credentials and prevents problems like this.

    I hope this helps!

    Kind regards,
    Niklas

    Plugin Support Syde Niklas

    (@niklasinpsyde)

    We haven’t heard back from you in a while, so I’ll mark this thread as resolved.

Viewing 2 replies - 1 through 2 (of 2 total)
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