• Resolved solutionclick

    (@solutionclick)


    paypal payment not working, my configuration is correct, i got this error: Something went wrong. Please try again or choose another payment source.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter solutionclick

    (@solutionclick)

    also i got this: Unfortunately, the card processing option is not yet available in your country. can you help please !

    Plugin Support Syde Joost

    (@joostvandevijver)

    Hello @solutionclick

    thank you for reaching out to us, we are here to help.
    These are 2 individual situation that are not related. Let me start with the easiest one, country restrictions for card processing. The error is pretty clear and correct. If you want to know more details you should go visit this page:
    https://developer.paypal.com/docs/platforms/checkout/reference/country-availability-advanced-cards/

    In general, PayPal works for these countries: https://www.paypal.com/ga/webapps/mpp/ua/residence-full

    The 1st error you encountered and reported can be caused by more than 1 thing; it is a fairly generic error and we will need to see the plugin logs in order to identify the cause of it. In order to get the error logs from our plugin, you will need to enable “logging” on our plugin’s settings. You can enable logging here: WooCommerce > Settings > Payments > PayPal > “Logging”.

    After you have done this, the next time you encounter this error, a log should be added in your logs here:
    – WooCommerce > Status > Logs > select “woocommerce-paypal-payments-integration-[…]” in the dropdown and click on view.

    There is however a good chance that this error is caused by an issue that we have identified and fixed in our upcoming release (1.6.2) that we expect to be released next week. Please make sure you test our next release and see if that fixes this issue.

    Let me know if this answers your questions.

    Kind regards,
    Joost

    Plugin Support Syde Joost

    (@joostvandevijver)

    Since we haven’t heard back from you, I’m going to mark it as resolved.
    In case you’re still having problems, feel free to let us know!

Viewing 3 replies - 1 through 3 (of 3 total)
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