• Resolved lamhita

    (@lamhita)


    Hello,
    I have a real issue with woocommerce payment setting.
    When I first installed woocommerce there has been a problem connnecting paypal account for the client and when I went to solve the problem the paypal payment in admin was gone.
    I tried different solutions (I also did something on the database) then I chose to reset woocommerce and I installaed it again (deleting the settings with define(‘WC_REMOVE_ALL_DATA’, true); in the wp_config).

    But I still can’t display paypal payment on admin section as you can see from the screenshot.
    https://paste.pics/b95986df4ac492389c5a0e87f57452ce

    Did you have any advise?
    Thanks for any help

    STATUS REPORT

    ### WordPress Environment ###
    
    WordPress address (URL): https://kavapei.it
    Site address (URL): https://kavapei.it
    WC Version: 5.6.0
    REST API Version: ? 5.6.0
    WC Blocks Version: ? 5.5.1
    Action Scheduler Version: ? 3.2.1
    WC Admin Version: ? 2.5.1
    Log Directory Writable: ?
    WP Version: 5.8.1
    WP Multisite: –
    WP Memory Limit: 768 MB
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    WP Cron: ?
    Language: it_IT
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: Apache
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    PHP Time Limit: 120
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    cURL Version: 7.66.0
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    SUHOSIN Installed: –
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    DOMDocument: ?
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    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?
    
    ### Database ###
    
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    WC Database Prefix: jtn_
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    jtn_wc_download_log: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
    jtn_wc_order_coupon_lookup: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
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    jtn_wc_order_stats: Dati: 0.02MB + indice: 0.05MB + motore InnoDB
    jtn_wc_order_tax_lookup: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
    jtn_wc_product_meta_lookup: Dati: 0.02MB + indice: 0.09MB + motore InnoDB
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    ### Post Type Counts ###
    
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    cookielawinfo: 6
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    customize_changeset: 5
    elementor_library: 1
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    mc4wp-form: 1
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    page: 19
    post: 3
    product: 1
    revision: 122
    wp_show_posts: 1
    wpforms: 2
    
    ### Security ###
    
    Secure connection (HTTPS): ?
    Hide errors from visitors: ?
    
    ### Active Plugins (13) ###
    
    GDPR Cookie Consent: by WebToffee – 2.0.5
    Duplica pagina: by mndpsingh287 – 4.4.3
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    Gutenberg Blocks and Template Library by Otter: by ThemeIsle – 1.6.9
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    WooCommerce: by Automattic – 5.6.0
    Yoast SEO: by Team Yoast – 17.1
    WPForms Lite: by WPForms – 1.6.9
    
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    Checkout Fields Manager for WooCommerce: by QuadLayers – 5.4.7
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    WooCommerce PayPal Checkout Gateway: by WooCommerce – 2.1.2
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    WP Maintenance Mode: by Designmodo – 2.4.1
    WP Show Posts: by Tom Usborne – 1.1.3
    
    ### Settings ###
    
    API Enabled: –
    Force SSL: –
    Currency: EUR (€)
    Currency Position: right
    Thousand Separator: .
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    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
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    Connected to WooCommerce.com: –
    
    ### WC Pages ###
    
    Shop base: #4589 - /negozio/
    Carrello: #3583 - /cart/
    Pagamento: #3584 - /checkout/
    Il mio account: #3585 - /my-account/
    Termini e condizioni: ? La pagina non è impostata
    
    ### Theme ###
    
    Name: GeneratePress
    Version: 3.0.4
    Author URL: https://tomusborne.com
    Child Theme: ? – Se stai modificando WooCommerce o un tema genitore che non hai costruito personalmente
    ti consigliamo di utilizzare un tema child. Vedi: Come creare un tema child
    
    WooCommerce Support: ?
    
    ### Templates ###
    
    Overrides: –
    
    ### Action Scheduler ###
    
    Completato: 65
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    In attesa: 6
    Oldest: 2021-09-13 09:51:44 +0000
    Newest: 2021-09-19 17:39:41 +0000
    
    ### Status report information ###
    
    Generated at: 2021-09-13 09:51:57 +00:00

    ERROR LOG

    2021-09-02T11:19:04+00:00 CRITICAL Uncaught TypeError: array_key_exists() expects parameter 2 to be array, string given in /home/customer/www/kavapei.it/public_html/wp-content/plugins/woocommerce-paypal-payments/modules/ppcp-wc-gateway/src/Settings/class-settings.php:53
    Stack trace:
    #0 /home/customer/www/kavapei.it/public_html/wp-content/plugins/woocommerce-paypal-payments/modules/ppcp-wc-gateway/src/Settings/class-settings.php(53): array_key_exists('logging_enabled', 'P')
    #1 /home/customer/www/kavapei.it/public_html/wp-content/plugins/woocommerce-paypal-payments/modules/ppcp-wc-gateway/extensions.php(90): WooCommerce\PayPalCommerce\WcGateway\Settings\Settings->has('logging_enabled')
    #2 /home/customer/www/kavapei.it/public_html/wp-content/plugins/woocommerce-paypal-payments/vendor/dhii/containers/src/DelegatingContainer.php(142): WooCommerce\PayPalCommerce\WcGateway\WcGatewayModule->WooCommerce\PayPalCommerce\WcGateway\{closure}(Object(Dhii\Container\DelegatingContainer), Object(WooCommerce\WooCommerce\Logging\Logger\WooCommerceLogger))
    #3 /ho in /home/customer/www/kavapei.it/public_html/wp-content/plugins/woocommerce-paypal-payments/modules/ppcp-wc-gateway/src/Settings/class-settings.php alla riga 53
    
    2021-09-02T11:19:15+00:00 CRITICAL Uncaught TypeError: array_key_exists() expects parameter 2 to be array, string given in /home/customer/www/kavapei.it/public_html/wp-content/plugins/woocommerce-paypal-payments/modules/ppcp-wc-gateway/src/Settings/class-settings.php:53
    Stack trace:
    #0 /home/customer/www/kavapei.it/public_html/wp-content/plugins/woocommerce-paypal-payments/modules/ppcp-wc-gateway/src/Settings/class-settings.php(53): array_key_exists('logging_enabled', 'P')
    #1 /home/customer/www/kavapei.it/public_html/wp-content/plugins/woocommerce-paypal-payments/modules/ppcp-wc-gateway/extensions.php(90): WooCommerce\PayPalCommerce\WcGateway\Settings\Settings->has('logging_enabled')
    #2 /home/customer/www/kavapei.it/public_html/wp-content/plugins/woocommerce-paypal-payments/vendor/dhii/containers/src/DelegatingContainer.php(142): WooCommerce\PayPalCommerce\WcGateway\WcGatewayModule->WooCommerce\PayPalCommerce\WcGateway\{closure}(Object(Dhii\Container\DelegatingContainer), Object(WooCommerce\WooCommerce\Logging\Logger\WooCommerceLogger))
    #3 /ho in /home/customer/www/kavapei.it/public_html/wp-content/plugins/woocommerce-paypal-payments/modules/ppcp-wc-gateway/src/Settings/class-settings.php alla riga 53
    
    2021-09-02T11:21:07+00:00 CRITICAL Uncaught TypeError: array_key_exists() expects parameter 2 to be array, string given in /home/customer/www/kavapei.it/public_html/wp-content/plugins/woocommerce-paypal-payments/modules/ppcp-wc-gateway/src/Settings/class-settings.php:53
    Stack trace:
    #0 /home/customer/www/kavapei.it/public_html/wp-content/plugins/woocommerce-paypal-payments/modules/ppcp-wc-gateway/src/Settings/class-settings.php(53): array_key_exists('logging_enabled', 'P')
    #1 /home/customer/www/kavapei.it/public_html/wp-content/plugins/woocommerce-paypal-payments/modules/ppcp-wc-gateway/extensions.php(90): WooCommerce\PayPalCommerce\WcGateway\Settings\Settings->has('logging_enabled')
    #2 /home/customer/www/kavapei.it/public_html/wp-content/plugins/woocommerce-paypal-payments/vendor/dhii/containers/src/DelegatingContainer.php(142): WooCommerce\PayPalCommerce\WcGateway\WcGatewayModule->WooCommerce\PayPalCommerce\WcGateway\{closure}(Object(Dhii\Container\DelegatingContainer), Object(WooCommerce\WooCommerce\Logging\Logger\WooCommerceLogger))
    #3 /ho in /home/customer/www/kavapei.it/public_html/wp-content/plugins/woocommerce-paypal-payments/modules/ppcp-wc-gateway/src/Settings/class-settings.php alla riga 53
    
    2021-09-02T11:32:14+00:00 CRITICAL Uncaught TypeError: array_key_exists() expects parameter 2 to be array, string given in /home/customer/www/kavapei.it/public_html/wp-content/plugins/woocommerce-paypal-payments/modules/ppcp-wc-gateway/src/Settings/class-settings.php:53
    Stack trace:
    #0 /home/customer/www/kavapei.it/public_html/wp-content/plugins/woocommerce-paypal-payments/modules/ppcp-wc-gateway/src/Settings/class-settings.php(53): array_key_exists('logging_enabled', 'P')
    #1 /home/customer/www/kavapei.it/public_html/wp-content/plugins/woocommerce-paypal-payments/modules/ppcp-wc-gateway/extensions.php(90): WooCommerce\PayPalCommerce\WcGateway\Settings\Settings->has('logging_enabled')
    #2 /home/customer/www/kavapei.it/public_html/wp-content/plugins/woocommerce-paypal-payments/vendor/dhii/containers/src/DelegatingContainer.php(142): WooCommerce\PayPalCommerce\WcGateway\WcGatewayModule->WooCommerce\PayPalCommerce\WcGateway\{closure}(Object(Dhii\Container\DelegatingContainer), Object(WooCommerce\WooCommerce\Logging\Logger\WooCommerceLogger))
    #3 /ho in /home/customer/www/kavapei.it/public_html/wp-content/plugins/woocommerce-paypal-payments/modules/ppcp-wc-gateway/src/Settings/class-settings.php alla riga 53
Viewing 11 replies - 1 through 11 (of 11 total)
  • Plugin Support Syde Joost

    (@joostvandevijver)

    Hello @lamhita

    sorry to hear about the issue you are encountering. I have not encountered this situation before, but want to see if we can help and see what is causing this.

    First of all: when I look in the System Report I see that our plugin “WooCommerce PayPal Payments” has not been activated. Only the plugin “WooCommerce Payments” has been activated, which we don’t support. Can you activate ours and disable the “WooCommerce Payments” plugin and see if you get any visibility on our plugin’s management options?

    Kind regards,
    Joost

    Thread Starter lamhita

    (@lamhita)

    I can’t activate it

    This is the message:

    Il plugin non può essere attivato perché genera un errore fatale.

    Warning: Illegal string offset 'title' in /home/customer/www/kavapei.it/public_html/wp-content/plugins/woocommerce-paypal-payments/modules/ppcp-wc-gateway/src/Settings/class-settings.php on line 108
    
    Warning: Illegal string offset 'description' in /home/customer/www/kavapei.it/public_html/wp-content/plugins/woocommerce-paypal-payments/modules/ppcp-wc-gateway/src/Settings/class-settings.php on line 108
    
    Warning: Illegal string offset 'button_single_product_enabled' in /home/customer/www/kavapei.it/public_html/wp-content/plugins/woocommerce-paypal-payments/modules/ppcp-wc-gateway/src/Settings/class-settings.php on line 108
    
    Warning: Illegal string offset 'button_mini-cart_enabled' in /home/customer/www/kavapei.it/public_html/wp-content/plugins/woocommerce-paypal-payments/modules/ppcp-wc-gateway/src/Settings/class-settings.php on line 108
    
    Warning: Illegal string offset 'button_cart_enabled' in /home/customer/www/kavapei.it/public_html/wp-content/plugins/woocommerce-paypal-payments/modules/ppcp-wc-gateway/src/Settings/class-settings.php on line 108
    
    Warning: Illegal string offset 'brand_name' in /home/customer/www/kavapei.it/public_html/wp-content/plugins/woocommerce-paypal-payments/modules/ppcp-wc-gateway/src/Settings/class-settings.php on line 108
    
    Warning: Illegal string offset 'dcc_gateway_title' in /home/customer/www/kavapei.it/public_html/wp-content/plugins/woocommerce-paypal-payments/modules/ppcp-wc-gateway/src/Settings/class-settings.php on line 108
    
    Warning: Illegal string offset 'dcc_gateway_description' in /home/customer/www/kavapei.it/public_html/wp-content/plugins/woocommerce-paypal-payments/modules/ppcp-wc-gateway/src/Settings/class-settings.php on line 108
    
    Fatal error: Uncaught TypeError: array_key_exists() expects parameter 2 to be array, string given in /home/customer/www/kavapei.it/public_html/wp-content/plugins/woocommerce-paypal-payments/modules/ppcp-wc-gateway/src/Settings/class-settings.php:53 Stack trace: #0 /home/customer/www/kavapei.it/public_html/wp-content/plugins/woocommerce-paypal-payments/modules/ppcp-wc-gateway/src/Settings/class-settings.php(53): array_key_exists('logging_enabled', 'P') #1 /home/customer/www/kavapei.it/public_html/wp-content/plugins/woocommerce-paypal-payments/modules/ppcp-wc-gateway/extensions.php(90): WooCommerce\PayPalCommerce\WcGateway\Settings\Settings->has('logging_enabled') #2 /home/customer/www/kavapei.it/public_html/wp-content/plugins/woocommerce-paypal-payments/vendor/dhii/containers/src/DelegatingContainer.php(142): WooCommerce\PayPalCommerce\WcGateway\WcGatewayModule->WooCommerce\PayPalCommerce\WcGateway\{closure}(Object(Dhii\Container\DelegatingContainer), Object(WooCommerce\WooCommerce\Logging\Logger\WooCommerceLogger)) #3 /ho in /home/customer/www/kavapei.it/public_html/wp-content/plugins/woocommerce-paypal-payments/modules/ppcp-wc-gateway/src/Settings/class-settings.php on line 53
    Plugin Support Syde Joost

    (@joostvandevijver)

    Hello @lamhita

    could you try to activate the plugin when all others (except WooCommerce) have been deactivated? By doing this I am trying to see if other plugins are causing a conflict with the PayPal Payments plugin.

    Let me know if that makes a difference.

    Kind regards,
    Joost

    Thread Starter lamhita

    (@lamhita)

    Yes I tried but I have the same error

    Warning: Illegal string offset 'title' in /home/customer/www/kavapei.it/public_html/wp-content/plugins/woocommerce-paypal-payments/modules/ppcp-wc-gateway/src/Settings/class-settings.php on line 108
    
    Warning: Illegal string offset 'description' in /home/customer/www/kavapei.it/public_html/wp-content/plugins/woocommerce-paypal-payments/modules/ppcp-wc-gateway/src/Settings/class-settings.php on line 108
    
    Warning: Illegal string offset 'button_single_product_enabled' in /home/customer/www/kavapei.it/public_html/wp-content/plugins/woocommerce-paypal-payments/modules/ppcp-wc-gateway/src/Settings/class-settings.php on line 108
    
    Warning: Illegal string offset 'button_mini-cart_enabled' in /home/customer/www/kavapei.it/public_html/wp-content/plugins/woocommerce-paypal-payments/modules/ppcp-wc-gateway/src/Settings/class-settings.php on line 108
    
    Warning: Illegal string offset 'button_cart_enabled' in /home/customer/www/kavapei.it/public_html/wp-content/plugins/woocommerce-paypal-payments/modules/ppcp-wc-gateway/src/Settings/class-settings.php on line 108
    
    Warning: Illegal string offset 'brand_name' in /home/customer/www/kavapei.it/public_html/wp-content/plugins/woocommerce-paypal-payments/modules/ppcp-wc-gateway/src/Settings/class-settings.php on line 108
    
    Warning: Illegal string offset 'dcc_gateway_title' in /home/customer/www/kavapei.it/public_html/wp-content/plugins/woocommerce-paypal-payments/modules/ppcp-wc-gateway/src/Settings/class-settings.php on line 108
    
    Warning: Illegal string offset 'dcc_gateway_description' in /home/customer/www/kavapei.it/public_html/wp-content/plugins/woocommerce-paypal-payments/modules/ppcp-wc-gateway/src/Settings/class-settings.php on line 108
    
    Fatal error: Uncaught TypeError: array_key_exists() expects parameter 2 to be array, string given in /home/customer/www/kavapei.it/public_html/wp-content/plugins/woocommerce-paypal-payments/modules/ppcp-wc-gateway/src/Settings/class-settings.php:53 Stack trace: #0 /home/customer/www/kavapei.it/public_html/wp-content/plugins/woocommerce-paypal-payments/modules/ppcp-wc-gateway/src/Settings/class-settings.php(53): array_key_exists('logging_enabled', 'P') #1 /home/customer/www/kavapei.it/public_html/wp-content/plugins/woocommerce-paypal-payments/modules/ppcp-wc-gateway/extensions.php(90): WooCommerce\PayPalCommerce\WcGateway\Settings\Settings->has('logging_enabled') #2 /home/customer/www/kavapei.it/public_html/wp-content/plugins/woocommerce-paypal-payments/vendor/dhii/containers/src/DelegatingContainer.php(142): WooCommerce\PayPalCommerce\WcGateway\WcGatewayModule->WooCommerce\PayPalCommerce\WcGateway\{closure}(Object(Dhii\Container\DelegatingContainer), Object(WooCommerce\WooCommerce\Logging\Logger\WooCommerceLogger)) #3 /ho in /home/customer/www/kavapei.it/public_html/wp-content/plugins/woocommerce-paypal-payments/modules/ppcp-wc-gateway/src/Settings/class-settings.php on line 53
    Plugin Support Syde Joost

    (@joostvandevijver)

    Hello @lamhita

    This does not look like anything we have encountered before. I will have to get our developers to take a look at this and come back to you.

    Kind regards,
    Joost

    Thread Starter lamhita

    (@lamhita)

    Any news?

    Plugin Support Syde Joost

    (@joostvandevijver)

    Hello @lamhita

    Sorry that it takes so long for me to come back to you, but we are about to release the newest version of our plugin (1.6.0) and our team is fully engaged in testing this for release. I will check with the team who can check the ticket that is pending for review.

    Kind regards,
    Joost

    Plugin Support Syde Joost

    (@joostvandevijver)

    Hello @lamhita

    I had one of our developers check this and got the following response:
    It seems like the WP option with name woocommerce-ppcp-settings for some reason contains only some string value (“P”) instead of the array with our plugin’s settings.

    So maybe simply deleting this option from the DB will help. Unfortunately as far as I know currently we do not provide any way to reset the plugin data, so the only way is probably to edit the wp_options table in the database.

    Please try to remove the plugin again and described database; same thing you tried before.

    Let me know how that goes.

    Kind regards,
    Joost

    Thread Starter lamhita

    (@lamhita)

    Hi,
    unfortunately, this isn’t useful. I chose a more radical approach and I reinstalled WordPress and Woocommerce from scratch but still I can’t see paypal in the payment settings, is it normal?

    See my screenshot
    https://paste.pics/c1fecbcc6aca9181b66fd7298aa1b22b

    Plugin Support Syde Joost

    (@joostvandevijver)

    Hello @lamhita

    To be honest, that makes no sense. Did you only install WP, WC and PayPal Payment and you still don’t see the admin option? You are the only one that is reporting this issue, so it must be something on your hosting platform or in your local system/browser.

    It did work before, correct?
    Did you clear the cache on your local device?

    Hope that helps.
    Kind regards,
    Joost

    Plugin Support Syde Joost

    (@joostvandevijver)

    Since we haven’t heard back from you, I’m going to mark it as resolved.
    In case you’re still having problems, feel free to let us know!

Viewing 11 replies - 1 through 11 (of 11 total)
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