• Resolved tzvibendaniel

    (@tzvibendaniel)


    Hi! I’ve had PayPal as the only payment gateway from the beginning (since last July). It always worked well and I NEVER had to touch or change anything. Now I got a report from some students that were not seeing a way to pay in the checkout page and sure enough, the gateway DISAPPEARED in the checkout page. I went in the backend and in appears enabled. I don’t know what else to do and I’m freaking out about this :((( Please help!

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • @tzvibendaniel,

    I’m not entirely sure what’s happening here or why. It’s difficult to debug these kinds of issues without seeing your system report and having more information.

    Since you’re asking a question regarding a paid add-on could you submit a support ticket via https://lifterlms.com/my-account/my-tickets

    We’ll get back to you ASAP.

    Thanks,

    Thread Starter tzvibendaniel

    (@tzvibendaniel)

    I’m so sorry I don`t have my login info to turn a support ticket for the paid add-on…long story, but is ok to do it this way. I understand it may take longer…
    I am copying here the system info, please let me know if you see anything or need any more info. Thanks a lot!

    Wordpress
    ——————————————-

    Home Url: https://livingwordgear.com
    Site Url: https://livingwordgear.com
    Login Url: https://livingwordgear.com/wp-login.php
    Version: 5.1.1
    Debug Mode: No
    Debug Log: No
    Debug Display: Yes
    Locale: es_ES
    Multisite: No
    Page For Posts: Articles (#1049) [https://livingwordgear.com/blog/]
    Page On Front: Home Page (#37) [https://livingwordgear.com/]
    Permalink Structure: /%postname%/
    Show On Front: page
    Wp Cron: Yes

    Settings
    ——————————————-

    Version: 3.30.1
    Db Version: 3.30.1
    Course Catalog: Not Set
    Membership Catalog: Not Set
    Student Dashboard: ESP-Members Dashboard (#992) [https://livingwordgear.com/esp-members-dashboard/]
    Checkout Page: ESP-Checkout (#995) [https://livingwordgear.com/esp-checkout/]
    Course Catalog Per Page: 9
    Course Catalog Sorting: menu_order
    Membership Catalog Per Page: 9
    Membership Catalog Sorting: menu_order
    Site Membership: Not Set
    Courses Endpoint: mis-cursos
    Edit Endpoint: editar-cuenta
    Lost Password Endpoint: perdio-su-clave
    Vouchers Endpoint: canjear-cupones
    Autogenerate Username: yes
    Password Strength Meter: no
    Minimum Password Strength: weak
    Terms Required: no
    Terms Page: Not Set
    Checkout Names: required
    Checkout Address: hidden
    Checkout Phone: hidden
    Checkout Email Confirmation: yes
    Open Registration: no
    Registration Names: hidden
    Registration Address: hidden
    Registration Phone: hidden
    Registration Voucher: optional
    Registration Email Confirmation: yes
    Account Names: required
    Account Address: hidden
    Account Phone: hidden
    Account Email Confirmation: yes
    Confirmation Endpoint: confirm-payment
    Force Ssl Checkout: no
    Country: US
    Currency: USD
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Decimals: 2
    Trim Zero Decimals: no
    Recurring Payments: no
    Email From Address: [email protected]
    Email From Name: Tzvi ben Daniel
    Email Footer Text: Tzvi ben Daniel
    Profesor del Curso de Hebreo Bíblico
    Email Header Image: 986
    Cert Bg Width: 800
    Cert Bg Height: 616
    Cert Legacy Compat: no

    Gateways
    ——————————————-

    PayPal: Enabled
    PayPal Test Mode: Disabled
    PayPal Logging: no
    PayPal Order: 1
    Manual: Disabled
    Manual Logging: no
    Manual Order: 1

    Server
    ——————————————-

    Mysql Version: 5.6.41
    Php Curl: Yes
    Php Default Timezone: UTC
    Php Fsockopen: Yes
    Php Max Input Vars: 1000
    Php Max Upload Size: 64 MB
    Php Memory Limit: 512M
    Php Post Max Size: 64M
    Php Soap: Yes
    Php Suhosin: No
    Php Time Limt: 30
    Php Version: 7.0.33
    Software: Apache
    Wp Memory Limit: 512M

    Browser
    ——————————————-

    HTTP USER AGENT: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_6) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/12.0.1 Safari/605.1.15

    Theme
    ——————————————-

    Name: WPCrafter LMS
    Version: 0.1
    Themeuri: https://wpcrafter.com
    Authoruri: https://wpcrafter.com
    Template: generatepress
    Child Theme: Yes
    Llms Support: No

    Plugins
    ——————————————-

    AffiliateWP: 2.2.14
    AffiliateWP – Affiliate Area Tabs: 1.2.7
    Akismet Anti-Spam: 4.1.1
    Elementor: 2.5.12
    Featured Image In Rss Feed: 2.1
    Featured Images in RSS for Mailchimp & Other Email: 1.5.2
    Fullwidth Page Templates: 1.0.3
    Genesis eNews Extended: 2.1.1
    Jetpack by WordPress.com: 7.2.1
    LifterLMS: 3.30.1
    LifterLMS PayPal Gateway: 1.0.2
    Mailchimp for WooCommerce: 2.1.15
    MOJO Marketplace: 1.4.4
    Nav Menu Roles: 1.9.3
    SendGrid: 1.11.8
    UpdraftPlus – Backup/Restore: 1.15.3
    WooCommerce: 3.5.7
    WooCommerce PayPal Checkout Gateway: 1.6.10
    WooCommerce Services: 1.19.0
    WooCommerce Stripe Gateway: 4.1.15
    Wordfence Security: 7.2.4
    WordPress Importer: 0.6.4
    Yoast SEO: 10.1.3

    Integrations
    ——————————————-

    BbPress: No
    BuddyPress: No

    Template Overrides
    ——————————————-

    @tzvibendaniel,

    Prior to version 1.1.0 of LifterLMS PayPal the only way to manage recurring payments is with the use of reference transactions. We changed this in 1.1.0 to allow “manual” recurring payments which allow students to make a new one-time payment each time a recurring payment is due.

    Check out the changelog for details: https://d34dpc7391qduo.cloudfront.net/changelogs/lifterlms-gateway-paypal.html

    So the issue here is that you’re using a very old and outdated version of the codebase.

    You’ll want to get upgraded to the latest version to see this issue resolved through the new features added in 1.1.0.

    You’ll want to either locate your account information or create a new account and grab a new subscription to LifterLMS PayPal: https://lifterlms.com/product/paypal-extension/

    Hope that helps ,

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘PayPal Payment Gateway’ is closed to new replies.