Paypal payment error “Error processing checkout. Please try again.”

  • Resolved intelmouse

    (@intelmouse)


    3 years, 10 months ago

    This is the fatal message that I found in the Woocommerce logs. How can I fix the problem?

    2021-05-02T09:26:32+00:00 CRITICAL Uncaught WooCommerce\PayPalCommerce\Button\Exception\RuntimeException: Could not validate nonce. in /home/customer/www/website.com/public_html/wp-content/plugins/woocommerce-paypal-payments/modules/ppcp-button/src/Endpoint/class-requestdata.php:50 Stack trace: #0 /home/customer/www/website.com/public_html/wp-content/plugins/woocommerce-paypal-payments/modules/ppcp-button/src/Endpoint/class-dataclientidendpoint.php(69): WooCommerce\PayPalCommerce\Button\Endpoint\RequestData->read_request(‘ppc-data-client…’) #1 /home/customer/www/website.com/public_html/wp-content/plugins/woocommerce-paypal-payments/modules/ppcp-button/src/class-buttonmodule.php(111): WooCommerce\PayPalCommerce\Button\Endpoint\DataClientIdEndpoint->handle_request() #2 /home/customer/www/website.com/public_html/wp-includes/class-wp-hook.php(292): WooCommerce\PayPalCommerce\Button\ButtonModule::WooCommerce\PayPalCommerce\Button{closure}(”) #3 /home/customer/www/website.com/public_html/wp-includes/class-wp-hook.php(316 in /home/customer/www/website.com/public_html/wp-content/plugins/woocommerce-paypal-payments/modules/ppcp-button/src/Endpoint/class-requestdata.php on line 50

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Cara

    (@dcka)

    Hi, @intelmouse!

    Those logs are referencing a plugin called PayPalCommerce, which we’re unfamiliar with. Is it perhaps this plugin: https://store.webkul.com/woocommerce-multivendor-paypal-commerce.html

    You can check under WP Admin > Plugins for the exact name of the plugin. When you find it, it would be best that you reach out to the developers listed there in case they have an update or a fix for the error that you saw in your site’s logs.

    Thread Starter intelmouse

    (@intelmouse)

    Thanks! I don’t know how I installed the third-party addon, but after I installed the official PayPal payment plugin from Woocommerce, everything works!

    Plugin Support Cara

    (@dcka)

    Happy to hear that! And thank you for letting us know. ??

    I’ll mark this thread as resolved now. However, if you do have any further questions, feel free to start a new thread.

Viewing 3 replies - 1 through 3 (of 3 total)
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