• Resolved ggz78

    (@ggz78)


    Hello,
    I’m writing this topic because I have issues with the PayLater functionnality.
    For unknown reasons, the option is not available on my website, while all the conditions are satisfied and I’ve set up everything as required:
    – Both PayPal account and WooCommerce country configuration is set to France
    – Both PayPal account and WooCommerce currency configuration is set to Euro (€)
    – PayLater option is Enabled in my settings

    In my Dev Console, I can see errors related to PayPal and especially Venom & PayLater:

    If you wanna test it, go to this link : https://institut.dinulqayyima.fr/courses/aqida-niveau-2-live?add-to-cart=14557 then follow the cart process.

    Thank you very much.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Syde Joost

    (@joostvandevijver)

    Hello @ggz78

    Thank you for reaching out to us, we are here to help.

    I checked the checkout page on your site, and I am seeing the same situation. However, I would like to check out if this is related to the account or the plugin. Could you?connect a (French) sandbox account to this to see if that shows the Pay Later option?

    If that shows the PL option, you should probably reach out to PayPal Merchant Technical Support and ask them if this option is activated for your merchant account and if they can help you to activate this for you.

    Please let me know how this goes for you.

    Kind regards,
    Joost

    Plugin Support Syde Joost

    (@joostvandevijver)

    Hello,

    Since we did not receive any response or follow-up questions from you, we will assume you got this working to your requirements. If you still have any more questions for us, please open a new thread, because we will mark this one as resolved.

    There is a known issue with Pay Later that will be fixed in the next release (2.3.0), so if you are still encountering this issue, please wait for the next release (or open a private engagement to get a test package) to verify the fix we are putting in place.

    Kind regards,
    Joost

Viewing 2 replies - 1 through 2 (of 2 total)
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