PayPal Order on Hold
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Hello everyone.
I am managing a website for a client. Recently, we switched hosting providers. I setup all of the DNS settings through Cloudflare and what not. However, we noticed that two recent orders are being put on-hold by PayPal.
I am not sure what to provide you guys because the problem could be anything. But could DNS settings, such as email being misconfigured, cause this problem?
If not, what does cause PayPal to put a “On-Hold” setting for a WooCommerce order.
If it helps, we got this message from PayPal in the back-end:
Payment pending (unilateral). Order status changed from Pending payment to On hold.The page I need help with: [log in to see the link]
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Viewing 4 replies - 1 through 4 (of 4 total)
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