PayPal on welcart after the PayPal security update

Hello depaiso,
Please let me check the below things.
1. Do you use the latest version of welcart? If not, will you upgrade it to the latest version and confirm the problem still exist or not?
2. Regarding PayPal upgrade, what upgrade did you execute? Please let me know the details.( The type of upgrade, the version,when, how, etc)
Thank you.

Hello, ok
I haven’t updated because my website is customized . If I update the welcart, will it affect the design of my wordpresssite?

Hello,
If your customize is only a theme, it is not affected.
Welcart update affects only the files of welcart plugin(usc-e-shop folder).
Thank you.

Hello so I updated but now I can’t check out on the website ! It says
“delivery method incorrect. Specify international flights.”

I got the check out to work but now my entire WordPress is only in Japanese . And PayPal still won’t work !

Hello,

1. Which Paypal module has the problem, “Paypal web payment plus” or “Paypal express checkout”?

2. Can you see Paypal screen when you press purchase button? If there are any error messages, please let me know the details.

3. You wrote having problems since Paypal upgrade. Had you been able to use it without any issues until upgrade? If so, please let me know the details of the upgrade.

FYI.
Regarding the error of “delivery method incorrect. Specify international flights.”, it occurs when you don’t set up the delivery area for overseas shipments on welcart delivery settings or customers choose domestic shipments even though their shipping address is overseas.

Thank you.

1. It was the web payment plus, I haven’t tried express recently but both were not working since the PayPal update!
2.no , as soon as You choose it as the payment method and click next it just says error on the next page !
3. Yes it was working fine before PayPal updated their security. ( I thought it may have been the server my site is on ( Sakura ) but I’ve heard it’s not the case.)

Regarding the delivery error , but all my targets were set to Japan . And I was testing it with a Japanese based address . The problem occurred after updateing to the latest welcart. I had my develooer guy solve it by adding the (wplang jp) file to the php but now thet error only occurs when my word press is set to English .

I wish I could just Skype you to sort all this out. Screen sharing or something !

Hello,
Thank you for the information.
Unfortunately Skype is unavailable.We can answer on this forum only.

Paypal:
Since you can’t see the paypal form, it might be the problem of your personal settings of paypal account.
Would you please check the settings with reference to the below link?
https://www.welcart.com/documents/manual-2/%E3%82%AF%E3%83%AC%E3%82%B8%E3%83%83%E3%83%88%E6%B1%BA%E6%B8%88%E8%A8%AD%E5%AE%9A#paypal_wpp

The delivery error:
Let me confirm.
Has it already resolved except your WordPress now?

Please let me know the setting place you set to English.
1. Settings > General > Site language
2. Welcart Shop > System Setting > Language Currency Country tab > The language of the frong-end
3. Both 1 and 2

Thank you.

I really am getting fed up with welcart!

I tried doing the web plus instructions from the pdf and then I couldn’t access login to my wordpress . My developer said the instructions on page 4 of the pdf are strange. Is someone trying to sabotage PayPal in Japan !!!!!!!?

Then I tried the express checkout and error again . In the error log of welcart:
-error code 10002
-security error
-security header is not valid

My WordPress general setting is always English! Also welcart back end is set to English.

But after the welcart update , I couldn’t check out Because of the error ! My developer had to go in and add a file but with that file, the customer can only check out if my wordpress general setting is set to Japanese .

Really confusing shit ! The only reason I use this cart is because the address format is set so Japanese can understand !!! I’ve never had these problems with other carts!

Thank you too ! I wish you could help me! This is very frustrating ! A cart should be so complicated !

We apologize for the inconvenience.
The payment module problem is not easy to investigate the root cause because it is related the settings of cart, server, paypal account, SSL, etc.
The all thing we can do is telling you the following information.

1. We don’t have the problem information of PAYPAL(WPP and EC) on welcart from other users currently.
2. -error code 10002 -security error -security header is not valid
The error code is generated by PAYPAL not welcart.
10002 means API Username or API Password or API Signature is not correct.
If you want to get more informattion, please contact to PAYPAL support.
3. Welcart update should not have affected the language settings.
On our test site, we can check out though the wordpress language sets to English.

We are sorry but we will not be able to any further research at this forum.
If you required any more researh, we can provide the support for a fee.