PayPal not loading. PayFast is loading and working
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The Paypal button does not appear on the Checkout page. Instead, there is a loading button that turns and turns but never loads anything. Console is giving me the following error:
throw new Error(“SDK Validation error: ‘Invalid query value for currency: ZAR'” );/* Original Error:
Invalid query value for currency: ZAR (debug id: f870856e854f6)
*/I have another client in South Africa that uses PayPal, so not sure why it is not working for this client.
Can you help, please? – the site is behind a coming soon page. I can provide login details. How do I do that?
Many Thanks
VernitaThe page I need help with: [log in to see the link]
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Hi @redswirl
Thanks for reaching out!
The Paypal button does not appear on the Checkout page.
I’d like to understand your site properly, can you please share your System Status Report, that will help us further troubleshoot.
You can find it via
WooCommerce > Status
. SelectGet system report
and thenCopy for support
. Once you’ve done that, you can paste it into your reply here.If you could also provide the fatal error logs (if any) under
WooCommerce > Status > Logs
.Can you help, please? – the site is behind a coming soon page. I can provide login details. How do I do that?
As per the Forum Guidelines, please refrain from sending any login information.
Thank you for getting back to me. So the problem is that the Place order button disappears when PayPal is selected. I assumed it gets replaced by a PayPal button but maybe it doesn’t. Please see the screenshot:
https://paste.pics/87ab49ce60fd537f59e959e2b2004d1d
and this screenshot shows the button working for other payment methods:
https://paste.pics/0082853ea0894109e7ca7bdda2357c7eStatus report:
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Many Thanks
VernitaHi Vernita ??
Thanks for sharing all of this with us. In order for us to investigate this matter further, please contact us at WooCommerce.com > My Account > Support. You may need to create an account before you can access that page.
?
Please include a link to this forum thread, so that we can keep track of what’s already been done.
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We will be able to help you further there.Thank you, I’ve raised the support ticket om WooCommerce.com and got the message:
Your support request has been submitted to our team of Happiness Engineers. Rest assured that your email arrived safely and our support team will be in touch as soon as we can.However I am not getting an email confirming the ticket, so I hope you got it?
It says my site is not connected to WooCommerce.com when clicking on the link to see how to do that I get an Error 503 Backend fetch failed error.
But you have all the details above. Please let me know if you need anything else.
Kind Regards
VernitaHi Vernita ??
Thanks for the update! I see that my colleagues have replied to your ticket already. Please keep an eye out for updates via email ??
I will go ahead and close this thread. If anything else comes up, please feel free to create a new thread ??
- The topic ‘PayPal not loading. PayFast is loading and working’ is closed to new replies.