Paypal not getting shipping info after Woocommerce 3.7.0 Update

  • Resolved psterley

    (@psterley)


    5 years, 5 months ago

    I just updated Woocommerce to Version 3.7.0.
    After the update, Paypal is not longer receiving shipping information. My PayPal transactions state: “We have no postal address on file”.

    I have been using PayPal Standard, which has been working flawlessly for years.

    How can I troubleshoot and resolve this?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter psterley

    (@psterley)

    Never mind, I found the issue. Many of my shipping options which were working fine were trashed by the update, and I have to re-do it on all of my products.

    @psterley How did you fix this?

    I am having the same issue ??

    Thread Starter psterley

    (@psterley)

    I just had to re-do my shipping options, and also update my products. The update made it more strict about “virtual” items not being shipped. I had some products that included a tangible object and a download, and in order for the downloads to work previously I had to include the “virtual” checkbox, even on an item that included both.

    So to get my shipping working again, I unchecked the “virtual” box on those items, and made sure that downloads still worked.

Viewing 3 replies - 1 through 3 (of 3 total)
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