paypal not allowing me to login

Hi @nigelwaswa,
Glad you reached out. I’ll need a little more information to get started here:

First, send along your system information. You can do this by navigating to Donations > Tools > System Info (tab) and clicking the button to “Get System Report” and copy/paste that into your reply here.

You mentioned you are attempting to connect your PayPal account, are you using PayPal Donations and the blue connect button to do that?

I’d like to see this a little more clearly, if you could send along a screenshot or two of what you are seeing (you can use a tool like imgur.com to send me screenshots here) that might help give me some context.

Let me know if you have questions in the meantime, I’m happy to help.

Hi @nigelwaswa,
It’s been a bit since I’ve heard back, and I know troubleshooting can take a little extra time. I’m marking this as resolved for now, but if you still have questions you can send them along right here and I’ll be happy to hop back in. Have a great day!