• Resolved BupNup

    (@bupnup)


    Hi,

    I’m using Woocommerce subscriptions with Paypal. When I click the, subscribe button, and the Paypal subscription page opens it is shown in English and not in the language I chose to install WordPress/Woocomerce or even the customers country language.

    I think Woocommerce Paypal default gateway is not sending the correct locale code like so: <input type=”hidden” name=”lc” value=”country_CODE”>

    Can anyone help me, please?

    Many Thanks

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Hannah S.L.

    (@fernashes)

    Automattic Happiness Engineer

    Hey there!

    I think Woocommerce Paypal default gateway is not sending the correct locale code like so: <input type=”hidden” name=”lc” value=”country_CODE”>

    PayPal actually picks up the language based on the customer’s information, this isn’t something that’s sent via WooCommerce.

    If you’re using one of our premium products, you’re always welcome to create a ticket with us via WooCommerce.com > Support. In that case, please do send us a copy of your system status log so we can take a look at your site.

    • This reply was modified 6 years, 6 months ago by Hannah S.L..
    Thread Starter BupNup

    (@bupnup)

    Hi Hannah,

    Thank you for your reply. I’m banging my head against the wall for days with this issue.
    I thought Paypal was showing the page based on the country customers were choosing when checking out.

    I even tried to change my computer and browser language from English to in this case Portuguese but it still shows Paypal in English when I check out, and also tried on more than one computer.

    I’ve been reading a lot about how Paypal chooses the localization and all points to the website language which is in Portuguese.

    I’m using Woocommerce’s default Paypal gateway. I think it has something to do with that gateway not passing the right localization to Paypal.

    Is there anything you suggest me to do?

    Many Thanks for your time

    • This reply was modified 6 years, 6 months ago by BupNup.
    Plugin Support John Coy a11n

    (@johndcoy)

    Automattic Happiness Engineer

    Hi

    PayPal within WooCommerce does not do any special handling for the language; however, PayPal may automatically do some sort of language checking based on billing country or via IP address. You can contact PayPay for clarification.

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘PayPal Locale Codes’ is closed to new replies.