Paypal loader timing issue

  • Resolved vikashtest

    (@vikashtest)


    3 years ago

    HelLo Team,

    I am using the Easy PayPal Buy Now Button plugin. During the payment it takes almost 14-20 seconds time to redirect to the paypal official page https://prnt.sc/mk4DPdT3Vte2 which is annoying for customers during the payment. So please reduce the loading time so that we can reach to the paypal official page as soon as possible.
    I hope you will consider to my points and will try to solve this issue as soon as possible.

    Thanks & Regards
    Vikash Kumar

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Collin Sasse

    (@collinsasse)

    14-20 seconds is not normal. It can sometimes take a second or two to process and send the user, but 14-20 seconds is not something we typically see. Does your website typically have loading issues? Do you have any other plugins that might be conflicting and slowing down your site? Please try to disable all other plugins and see if that improves the speed.

    Thread Starter vikashtest

    (@vikashtest)

    Thanks for your valuable response.

    Thread Starter vikashtest

    (@vikashtest)

    Hello Team

    As previously discussed regarding loader issue. I have setup the stage site. The paypal loader is running fine in stage site but we are getting issue on live site only. Here is the url of live site https://rena-fi.com/3monthcheckout/.The loader is taking more time in loading during payment only on live site and running fine in stage site https://stage1.rena-fi.com/3monthcheckout/.

    Thanks & Regards
    Vikash Kumar

Viewing 3 replies - 1 through 3 (of 3 total)
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