• Resolved iroshd2020

    (@iroshd2020)


    Hi
    I have a website that using WordPress and WooCommerce and I’m using PayPal as my payment getaway. the problem is that after the update I can’t see the guest checkout it’s forcing the users to sing in for a PayPal account which was not there before the update. Will other counters can use the guest checkout my users from Saudi Arabia can not.

    can you please advise me with a solution
    Thanks

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  • Thread Starter iroshd2020

    (@iroshd2020)

    Hi

    please i need help @melindahelt @jobthomas

    Plugin Support AW a11n

    (@slash1andy)

    Automattic Happiness Engineer

    Hey there!

    Sorry about the issue you are seeing.

    A couple things:

    * Please don’t ping individual people here on the forum (unless they’ve been handling the request here already), as we typically have a rotating crew of folks helping out here. The two you pinged are not currently helping out here in the forums. 10 minutes before an answer is not something that will typically happen, it will likely be at least a few hours between responses.

    * The issue you are describing is something that PayPal can directly help with, as it’s a setting in your PayPal account, not a WooCommerce setting.

    Here’s the link to where we talk about the settings you will need to adjust in your PayPal account: https://docs.woocommerce.com/document/paypal-standard/#section-17

    If that is not working, please contact PayPal directly about this, as there’s likely a setting in your PayPal account that would be causing that.

    Hopefully that helps! Have a great one!

Viewing 2 replies - 1 through 2 (of 2 total)
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