• Resolved yasir8swat

    (@yasir8swat)


    Hi, on my site when I select Paypal payment and click on the Paypal button, it goes to the Paypal payment page in a popup even I didn’t select the term and conditions or any other required field. Can you please help me with this? I want that it doesn’t go to the Paypal payment page if any of the required fields is missing.

    The page I need help with: [log in to see the link]

Viewing 12 replies - 1 through 12 (of 12 total)
  • Plugin Author Payment Plugins

    (@mrclayton)

    Hi @yasir8swat,

    The plugin is coded so that the terms and conditions are validated when the checkout form is submitted.

    The PayPal button is below the terms and conditions checkbox so the customer should see that checkbox before they click the PayPal button.

    The payment isn’t submitted if the terms aren’t selected so that’s not an issue if you’re concerned about it.

    Kind Regards,

    Thread Starter yasir8swat

    (@yasir8swat)

    Not only the terms and condition it actually it ignore any required field and go to payment page.

    Plugin Author Payment Plugins

    (@mrclayton)

    Hi @yasir8swat

    If you do some testing you will see that the PayPal plugin automatically fills the billing and shipping address fields. That is a benefit of PayPal. If you validate required fields like shipping address before the button is clicked you render that functionality useless. It would not make sense to validate shipping or billing fields when the payment wallet has the ability to auto populate the fields.

    Kind regards

    Thread Starter yasir8swat

    (@yasir8swat)

    It actually bypasses the woocommerce validation, I created some fields and validated them through woocommerce, those fields are required, so when I use some other payment method, it does not complete the order until the fields are filled. but in your plugin case, it skips the validation, and even without checking terms and conditions, it goes to the payment page.

    Plugin Author Payment Plugins

    (@mrclayton)

    Hi @yasir8swat

    This plug-in does not go to a payment page. If you are referring to the PayPal pop-up then yes the pop-up does appear even if the billing and shipping fields are not complete because per my previous response PayPal has the ability to auto populate these fields.

    It would not make sense to validate fields PayPal can provide values for.

    It does not skip the WooCommerce validation as you have stated. The WooCommerce validation happens server side and that is only triggered once the checkout form is submitted.

    Kind regards

    Thread Starter yasir8swat

    (@yasir8swat)

    so after the popup payment process completes, will it come back to the checkout page and after that, the form will submit? and will show error if any?

    Plugin Author Payment Plugins

    (@mrclayton)

    Hi @yasir8swat,

    Yes, that is correct. Once the pop-up closes, the billing and shipping fields will be auto-populated (if they are empty). At that time, the form will submit and the WooCommerce validations will be run.

    If the customer changes their shipping address in the PayPal pop-up, the plugin will not submit the form so that the customer has a chance to update their shipping method on the checkout page.

    Kind Regards,

    Hello, I have the same problem. If the pop-up payment was authorized and the terms and conditions were not accepted, an error message will appear after being redirected to the shop checkout page. Nothing happens after agreeing to the terms and conditions!!! At the latest now the customer jumps off! That’s not the solution. Before connecting to Paypal, it must be checked whether all required fields have been completed. With Klarna this also works without any problems.

    Plugin Author Payment Plugins

    (@mrclayton)

    Nothing happens after agreeing to the terms and conditions!!!

    That’s a lot of exclamation points. Are you saying you would like to see the terms and conditions be validated before the PayPal button is clickable?

    Regards,

    Yes… I don’t care when it happens. The main thing is that it happens ??

    After the redirection from PayPal, I can agree to the T&C. But then I should not make the button to PayPal again to repeat the checkout process through PayPal. That’s exactly where the problem is. It just doesn’t happen. Also I do not get a button to the final order. Finally, I have already told PayPal how the payment should be made.

    We still have this problem… A customer now wanted to pay with EC card via PayPal. She has entered all her data. Then received the message that only credit card would work. After successful entry, she got back to the store. Then it went no further! Because the button is missing “buy now”. After reloading the checkout, only the button appeared.

    But times sorry…the plugin has so many negative reviews. Should not there slowly times what happen!!!

    Plugin Author Payment Plugins

    (@mrclayton)

    Because the button is missing “buy now”. After reloading the checkout, only the button appeared.

    If you could provide screenshots or a video describing your issue that would be best.

    But times sorry…the plugin has so many negative reviews. Should not there slowly times what happen!!!

    I am not sure what you’re saying here.

Viewing 12 replies - 1 through 12 (of 12 total)
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