• Resolved many17

    (@many17)


    Hi!

    I installed and configured the “WooCommerce PayPal Payments” plugin instead of “PayPal Standard”. I tested the orders through my SandBox accounts and I noticed that when I pay for an order via PayPal in classic mode or “Pay later” in the order detail a part is displayed with “PayPal Fee:” and “PayPal Payout:” with the indicated percentages. Previously on standard PayPal they weren’t displayed in the admin area, is it possible to disable this? Thank you!

Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Support Syde Niklas

    (@niklasinpsyde)

    Hi @many17

    There is currently no setting in the plugin to disable the PayPal fee display in the WooCommerce order. But the team will look into potentially providing a filter for you to disable it without having to tinker with the plugin code directly.

    Kind regards,
    Niklas

    Thread Starter many17

    (@many17)

    Thanks for the reply. This setting on Paypal Standard did not exist before. This setting/display on the pritic side has nothing to do with Paypal Standard, is that correct? Thanks for your patience

    Plugin Support Syde Niklas

    (@niklasinpsyde)

    Hi @many17,

    PayPal Standard did not display the PayPal fee directly in the WooCommerce order meta. It only displayed the PayPal fee as a regular custom field below the order:

    PayPal Payments adds the PayPal fee directly to the order meta to directly calculate the payout, but the value is also stored in a custom field like PayPal Standard:

    So if you were previously working with the custom field value, this would still be possible with PayPal Payments.

    There are currently no settings to disable either of these displays as there is not much to gain by disabling them and both of these were frequently requested features we added as users were asking for them.

    Kind regards,
    Niklas

    Thread Starter many17

    (@many17)

    Okay thanks! ??

    Hello Inpsyde, thank you for your comments.

    My Employees sometimes mix up the Paypal Payout value with the Order Total value, and that leads to subtly incorrect totals in our accounting. Very annoying to diagnose!

    Please help me out. If the fields cannot be disabled, please make them appear less prominent. At the moment they appear with the same font as the order total, and they appear *beneath* the order total!

    Kind regards,

    Carlos

    Plugin Support Syde Niklas

    (@niklasinpsyde)

    Thanks for the feedback.
    We will add a filter to disable the fee display in the next update (sometime in late February).

    The required changes can be found in this PR here. But I just created a test package with this change for you to try.

    With this additional code, the fee display can be disabled on the admin pages with this filter (it must be added to the functions.php file of your active [child] theme):

    add_filter( 'woocommerce_paypal_payments_show_fees_on_order_admin_page', '__return_false' );

    Please let us know how this works for you.
    Thanks!

    Kind regards,
    Niklas

    Thread Starter many17

    (@many17)

    Hi! As @carlosrigid4 says, the visualization of the fees can get confused, I tried to disable the visualization with your code but unfortunately it doesn’t change anything. I put the code in the child theme functions file.

    Thanks

    Plugin Support Syde Niklas

    (@niklasinpsyde)

    Hi @many17

    You also must install this test version of the plugin before the filter does anything because it is not yet included in the latest live version. But by the time the next update is released, this will be included in the regular plugin.

    Kind regards,
    Niklas?

    Thread Starter many17

    (@many17)

    Ah ok! Sorry I did not understand, thanks!

    Plugin Support Syde Niklas

    (@niklasinpsyde)

    This filter to hide the PayPal fees in the admin orders was included in the previous version 2.0.3 and documented here. So by now, you can utilize it with the latest plugin version, and I’ll mark this thread resolved.

    Please let us know if there is anything else we can help with.

    And if you are happy with the plugin and our support, please don’t hesitate to leave a review. It is highly appreciated and helps us a great deal.
    Thank you!

    Kind regards,
    Niklas

Viewing 10 replies - 1 through 10 (of 10 total)
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