Paypal Express no email

  • Resolved hhgk

    (@hhgk)


    5 years, 5 months ago

    When someone buys a product through paypal express, the user and also the shop admin don’t get an email. Is it possible to get this working like for the other payment methods?

    Thanks.

    Regards,

    Holger

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support Andreas W.

    (@aweissinpsyde)

    Hello @hhgk

    normally there should be sent an email to the client and the admin after purchase. One from WordPress and the other one from PayPal. Please check your WordPress SMTP settings

    Thread Starter hhgk

    (@hhgk)

    Hello Andreas,

    I only get an email from Paypal.

    My WordPress SMTP settings are working. I can purchase via normal Paypal (not Paypal Express, but also your plugin). Than I get the email from WordPress and from Paypal. But when I use Paypal Express, I don’t get an email from WordPress.

    Regards,

    Holger

    Plugin Support Andreas W.

    (@aweissinpsyde)

    Hello @hhgk

    please let me forward your message to our developers, so they can have a closer look at it.

    Best regards
    Andreas

    Thread Starter hhgk

    (@hhgk)

    Hallo Andreas,

    sounds good. Thank you.

    Regards,

    Holger

    Plugin Support Andreas W.

    (@aweissinpsyde)

    Hello @hhgk

    can you please send a message with more details and access details to [email protected]

    Our developers want to have a closer look at it

    Thank you

    Plugin Support Andreas W.

    (@aweissinpsyde)

    Wegen Inaktivit?t geschlossen

Viewing 6 replies - 1 through 6 (of 6 total)
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