• Resolved livro128

    (@livro128)


    I downloaded PayPal Express yesterday after the issues with the standard PayPal checkout, it’s temporarily solved the problem of my customers not being able to checkout but some customers are telling me that when they try to checkout they input their details and then get a message saying ‘we cannot ship to your address’ even though they live in the UK where I ship to. Does anyone have any ideas why this is happening? It only seems to be doing it to random orders.

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  • Plugin Contributor Praveen a11n

    (@spraveenitpro)

    Automattic Happiness Engineer

    Hi There,

    We’ll need to take a look in your site to lend a hand with this.
    You can open a ticket by going to?https://www.WooCommerce.com, then click on?Support > Helpdesk > Create a ticket > Free plugins.

    Looking forward to hearing from you,
    Have a nice day.

    Have you been able to fix your issues ? Thanks.

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