• Resolved maccas

    (@maccas)


    I have just noticed this for some reason paypal express button is no longer showing.
    it used to show on the cart page.
    from woocommerce/ checkout options the express checkout is enabled and configured, settings havent changed.
    I am running the latest version, wordpress, woocommerce and angel eye paypal plugin.
    can you help?

Viewing 10 replies - 16 through 25 (of 25 total)
  • Thread Starter maccas

    (@maccas)

    Still not showing disabled all plugins. This happened after one of the last few updates of your plugin. So if you could look at the changes you made in your last few updates this will help identify the cause.

    @maccas, Are you getting any issues in your debug.log file? This file is generally created in wp-content. However it needs to have previously been enabled in wp-config,
    eg,
    define(‘WP_DEBUG’, true);
    define(‘WP_DEBUG_LOG’, true);
    define(‘WP_DEBUG_DISPLAY’, false);

    Plugin Contributor angelleye

    (@angelleye)

    @maccas, There are a number of reasons this sort of thing could happen. To clarify, you’re saying the EC button is no longer showing up on your cart page, right? Is it showing up on product pages or on the checkout page, or is it not showing up anywhere at all now?

    WooCommerce has made quite a few updates lately, too, so it’s possible your theme needs to be updated to match everything else at this point. Also, after updating everything you’ll want to make sure you’ve cleared out any caching / CDN tools you may have in place as those can cause things like this to happen.

    Please check into those things and let us know.

    • This reply was modified 7 years, 3 months ago by angelleye.
    • This reply was modified 7 years, 3 months ago by angelleye.
    Thread Starter maccas

    (@maccas)

    thanks for your response
    EC button isnt showing on any page, i tried different pages, tried changing the EC button to shop top and bottom apge, doesnt work.
    my theme is the Ideas theme, the latest version.
    disabling other plugins didnt resolve the issue. All cache has been emptied, server, plugin, browser cachce.

    Plugin Contributor angelleyesupport

    (@angelleyesupport)

    @maccas, Can you switch to Basic WordPress theme ( Twenty Seventeen ) then see if it start to show ?

    Plugin Contributor angelleye

    (@angelleye)

    What about switching to a basic Twenty theme temporarily? If that doesn’t work then I would question whether the plugin settings are actually enabled as you think they are, so would need to double check those settings.

    Thread Starter maccas

    (@maccas)

    i just tried it with twenty seventeen theme and disabled all plugins except for woocommerce and paypal plugin, same problem.

    Thread Starter maccas

    (@maccas)

    i have fixed the issue, it was not your plugin
    thanks

    Plugin Contributor angelleye

    (@angelleye)

    Glad you got it worked out. You mind sharing what the problem was so others can see this in the future? Also, if you have a moment to leave a review for the plugin that would be greatly appreciated. Thanks!

    Thread Starter maccas

    (@maccas)

    plugin settings, live APIs went blank, I suspect this happened after the paypal plugin update. Very strange, I never changed it and no one has the login other then me.

Viewing 10 replies - 16 through 25 (of 25 total)
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