Paypal express – 10413 error code

  • Hi there,

    Could you please advise how to overcome following?

    Paypal API is not happy as there is no parameter (L) sent for fixed fee (7.5) and plug-in only sends a parameter with the value of total sum (250+fixed fee).

    [L_PAYMENTREQUEST_0_AMT0] => 250
    [L_PAYMENTREQUEST_0_QTY0] => 1
    [PAYMENTREQUEST_0_AMT] => 257.5

    [L_ERRORCODE0] => 10413
    [L_SHORTMESSAGE0] => Transaction refused because of an invalid argument. See additional error messages for details.
    [L_LONGMESSAGE0] => The totals of the cart item amounts do not match order amounts.
    [L_SEVERITYCODE0] => Error

    • This topic was modified 5 years, 3 months ago by tgunergun.
Viewing 5 replies - 1 through 5 (of 5 total)
  • Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    @dots I have removed your reply. Serious question and please don’t ignore this. Why exactly are you sending users from here to your ticket system?

    If you need to contact the moderators about this then you can do so via the Slack #forums channel.

    To use that channel you need a Slack account. You can obtain one via these instructions.

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    If you do use Slack do not direct message me or any other moderator. Use the #forums channel and any moderator there can assist you.

    Plugin Author Dotstore

    (@dots)

    Hello @jdembowski thanks for the update we will take care of this.

    @tgunergun,

    Can you please share which plugins related to the fees and WordPress version you are using because we have reviewed the same thing at our hand but unable to get this type of issue.

    This type of issue might become once there is another plugin conflict with our plugin or you have made some wrong configuration.

    Let us know still you have any query.

    Thanks,

    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    Thanks? This

    Hello @jdembowski thanks for the update we will take care of this.

    Isn’t a reply for what I asked.

    @dots I have removed your reply. Serious question and please don’t ignore this. Why exactly are you sending users from here to your ticket system?

    Again, why exactly are you sending users from these community forums to your ticket system?

    No prevarication please, just an answer.

    Thread Starter tgunergun

    (@tgunergun)

    @dots @jdembowski Hi guys, thanks for your prompt reply.
    I managed to solve my problem by using another payment gw plug-in that allows sending fees as separate items to Paypal Express API. Wish you a happy xmas and a new year.

    Plugin Author Dotstore

    (@dots)

    Hello @tgunergun,

    Thanks for the update and sorry for the inconvenience with our plugin.

    We will look in detail about the “PayPal express” error and try to reproduce the same error at our side and if found then we resolve in the future release.

    Thanks,

Viewing 5 replies - 1 through 5 (of 5 total)
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