Paypal Error when returning to Woocommerce Checkout Page after payment

(@susreefs)

Fatal Error Log

2023-09-08T04:53:30+00:00 CRITICAL Uncaught TypeError: array_merge(): Argument #2 must be of type array, bool given in /home/w6338572/public_html/wp-content/plugins/woocommerce-gateway-stripe/includes/connect/class-wc-stripe-connect.php:111
Stack trace:
#0 /home/w6338572/public_html/wp-content/plugins/woocommerce-gateway-stripe/includes/connect/class-wc-stripe-connect.php(111): array_merge()
#1 /home/w6338572/public_html/wp-content/plugins/woocommerce-gateway-stripe/includes/connect/class-wc-stripe-connect.php(75): WC_Stripe_Connect->save_stripe_keys()
#2 /home/w6338572/public_html/wp-content/plugins/woocommerce-gateway-stripe/includes/connect/class-wc-stripe-connect.php(89): WC_Stripe_Connect->connect_oauth()
#3 /home/w6338572/public_html/wp-includes/class-wp-hook.php(310): WC_Stripe_Connect->maybe_handle_redirect()
#4 /home/w6338572/public_html/wp-includes/class-wp-hook.php(334): WP_Hook->apply_filters()
#5 /home/w6338572/public_html/wp-includes/plugin.php(517): WP_Hook->do_action()
#6 /home/w6338572/public_html/wp-admin/admin.php(175): do_action()
#7 {main}
  thrown in /home/w6338572/public_html/wp-content/plugins/woocommerce-gateway-stripe/includes/connect/class-wc-stripe-connect.php on line 111

2023-09-08T04:55:49+00:00 CRITICAL Uncaught TypeError: array_merge(): Argument #2 must be of type array, bool given in /home/w6338572/public_html/wp-content/plugins/woocommerce-gateway-stripe/includes/connect/class-wc-stripe-connect.php:111
Stack trace:
#0 /home/w6338572/public_html/wp-content/plugins/woocommerce-gateway-stripe/includes/connect/class-wc-stripe-connect.php(111): array_merge()
#1 /home/w6338572/public_html/wp-content/plugins/woocommerce-gateway-stripe/includes/connect/class-wc-stripe-connect.php(75): WC_Stripe_Connect->save_stripe_keys()
#2 /home/w6338572/public_html/wp-content/plugins/woocommerce-gateway-stripe/includes/connect/class-wc-stripe-connect.php(89): WC_Stripe_Connect->connect_oauth()
#3 /home/w6338572/public_html/wp-includes/class-wp-hook.php(310): WC_Stripe_Connect->maybe_handle_redirect()
#4 /home/w6338572/public_html/wp-includes/class-wp-hook.php(334): WP_Hook->apply_filters()
#5 /home/w6338572/public_html/wp-includes/plugin.php(517): WP_Hook->do_action()
#6 /home/w6338572/public_html/wp-admin/admin.php(175): do_action()
#7 {main}
  thrown in /home/w6338572/public_html/wp-content/plugins/woocommerce-gateway-stripe/includes/connect/class-wc-stripe-connect.php on line 111

2023-09-08T23:06:03+00:00 CRITICAL Uncaught TypeError: array_merge(): Argument #2 must be of type array, bool given in /home/w6338572/public_html/wp-content/plugins/woocommerce-gateway-stripe/includes/connect/class-wc-stripe-connect.php:111
Stack trace:
#0 /home/w6338572/public_html/wp-content/plugins/woocommerce-gateway-stripe/includes/connect/class-wc-stripe-connect.php(111): array_merge()
#1 /home/w6338572/public_html/wp-content/plugins/woocommerce-gateway-stripe/includes/connect/class-wc-stripe-connect.php(75): WC_Stripe_Connect->save_stripe_keys()
#2 /home/w6338572/public_html/wp-content/plugins/woocommerce-gateway-stripe/includes/connect/class-wc-stripe-connect.php(89): WC_Stripe_Connect->connect_oauth()
#3 /home/w6338572/public_html/wp-includes/class-wp-hook.php(310): WC_Stripe_Connect->maybe_handle_redirect()
#4 /home/w6338572/public_html/wp-includes/class-wp-hook.php(334): WP_Hook->apply_filters()
#5 /home/w6338572/public_html/wp-includes/plugin.php(517): WP_Hook->do_action()
#6 /home/w6338572/public_html/wp-admin/admin.php(175): do_action()
#7 {main}
  thrown in /home/w6338572/public_html/wp-content/plugins/woocommerce-gateway-stripe/includes/connect/class-wc-stripe-connect.php on line 111

2023-09-08T23:13:47+00:00 CRITICAL Uncaught TypeError: array_merge(): Argument #2 must be of type array, bool given in /home/w6338572/public_html/wp-content/plugins/woocommerce-gateway-stripe/includes/connect/class-wc-stripe-connect.php:111
Stack trace:
#0 /home/w6338572/public_html/wp-content/plugins/woocommerce-gateway-stripe/includes/connect/class-wc-stripe-connect.php(111): array_merge()
#1 /home/w6338572/public_html/wp-content/plugins/woocommerce-gateway-stripe/includes/connect/class-wc-stripe-connect.php(75): WC_Stripe_Connect->save_stripe_keys()
#2 /home/w6338572/public_html/wp-content/plugins/woocommerce-gateway-stripe/includes/connect/class-wc-stripe-connect.php(89): WC_Stripe_Connect->connect_oauth()
#3 /home/w6338572/public_html/wp-includes/class-wp-hook.php(310): WC_Stripe_Connect->maybe_handle_redirect()
#4 /home/w6338572/public_html/wp-includes/class-wp-hook.php(334): WP_Hook->apply_filters()
#5 /home/w6338572/public_html/wp-includes/plugin.php(517): WP_Hook->do_action()
#6 /home/w6338572/public_html/wp-admin/admin.php(175): do_action()
#7 {main}
  thrown in /home/w6338572/public_html/wp-content/plugins/woocommerce-gateway-stripe/includes/connect/class-wc-stripe-connect.php on line 111

2023-09-08T23:28:57+00:00 CRITICAL Uncaught TypeError: array_merge(): Argument #2 must be of type array, bool given in /home/w6338572/public_html/wp-content/plugins/woocommerce-gateway-stripe/includes/connect/class-wc-stripe-connect.php:111
Stack trace:
#0 /home/w6338572/public_html/wp-content/plugins/woocommerce-gateway-stripe/includes/connect/class-wc-stripe-connect.php(111): array_merge()
#1 /home/w6338572/public_html/wp-content/plugins/woocommerce-gateway-stripe/includes/connect/class-wc-stripe-connect.php(75): WC_Stripe_Connect->save_stripe_keys()
#2 /home/w6338572/public_html/wp-content/plugins/woocommerce-gateway-stripe/includes/connect/class-wc-stripe-connect.php(89): WC_Stripe_Connect->connect_oauth()
#3 /home/w6338572/public_html/wp-includes/class-wp-hook.php(310): WC_Stripe_Connect->maybe_handle_redirect()
#4 /home/w6338572/public_html/wp-includes/class-wp-hook.php(334): WP_Hook->apply_filters()
#5 /home/w6338572/public_html/wp-includes/plugin.php(517): WP_Hook->do_action()
#6 /home/w6338572/public_html/wp-admin/admin.php(175): do_action()
#7 {main}
  thrown in /home/w6338572/public_html/wp-content/plugins/woocommerce-gateway-stripe/includes/connect/class-wc-stripe-connect.php on line 111

2023-09-08T23:35:05+00:00 CRITICAL Uncaught TypeError: array_merge(): Argument #2 must be of type array, bool given in /home/w6338572/public_html/wp-content/plugins/woocommerce-gateway-stripe/includes/connect/class-wc-stripe-connect.php:111
Stack trace:
#0 /home/w6338572/public_html/wp-content/plugins/woocommerce-gateway-stripe/includes/connect/class-wc-stripe-connect.php(111): array_merge()
#1 /home/w6338572/public_html/wp-content/plugins/woocommerce-gateway-stripe/includes/connect/class-wc-stripe-connect.php(75): WC_Stripe_Connect->save_stripe_keys()
#2 /home/w6338572/public_html/wp-content/plugins/woocommerce-gateway-stripe/includes/connect/class-wc-stripe-connect.php(89): WC_Stripe_Connect->connect_oauth()
#3 /home/w6338572/public_html/wp-includes/class-wp-hook.php(310): WC_Stripe_Connect->maybe_handle_redirect()
#4 /home/w6338572/public_html/wp-includes/class-wp-hook.php(334): WP_Hook->apply_filters()
#5 /home/w6338572/public_html/wp-includes/plugin.php(517): WP_Hook->do_action()
#6 /home/w6338572/public_html/wp-admin/admin.php(175): do_action()
#7 {main}
  thrown in /home/w6338572/public_html/wp-content/plugins/woocommerce-gateway-stripe/includes/connect/class-wc-stripe-connect.php on line 111

2023-09-08T23:46:22+00:00 CRITICAL Uncaught TypeError: array_merge(): Argument #2 must be of type array, bool given in /home/w6338572/public_html/wp-content/plugins/woocommerce-gateway-stripe/includes/connect/class-wc-stripe-connect.php:111
Stack trace:
#0 /home/w6338572/public_html/wp-content/plugins/woocommerce-gateway-stripe/includes/connect/class-wc-stripe-connect.php(111): array_merge()
#1 /home/w6338572/public_html/wp-content/plugins/woocommerce-gateway-stripe/includes/connect/class-wc-stripe-connect.php(75): WC_Stripe_Connect->save_stripe_keys()
#2 /home/w6338572/public_html/wp-content/plugins/woocommerce-gateway-stripe/includes/connect/class-wc-stripe-connect.php(89): WC_Stripe_Connect->connect_oauth()
#3 /home/w6338572/public_html/wp-includes/class-wp-hook.php(310): WC_Stripe_Connect->maybe_handle_redirect()
#4 /home/w6338572/public_html/wp-includes/class-wp-hook.php(334): WP_Hook->apply_filters()
#5 /home/w6338572/public_html/wp-includes/plugin.php(517): WP_Hook->do_action()
#6 /home/w6338572/public_html/wp-admin/admin.php(175): do_action()
#7 {main}
  thrown in /home/w6338572/public_html/wp-content/plugins/woocommerce-gateway-stripe/includes/connect/class-wc-stripe-connect.php on line 111

2023-09-08T23:50:39+00:00 CRITICAL Uncaught TypeError: array_merge(): Argument #2 must be of type array, bool given in /home/w6338572/public_html/wp-content/plugins/woocommerce-gateway-stripe/includes/connect/class-wc-stripe-connect.php:111
Stack trace:
#0 /home/w6338572/public_html/wp-content/plugins/woocommerce-gateway-stripe/includes/connect/class-wc-stripe-connect.php(111): array_merge()
#1 /home/w6338572/public_html/wp-content/plugins/woocommerce-gateway-stripe/includes/connect/class-wc-stripe-connect.php(75): WC_Stripe_Connect->save_stripe_keys()
#2 /home/w6338572/public_html/wp-content/plugins/woocommerce-gateway-stripe/includes/connect/class-wc-stripe-connect.php(89): WC_Stripe_Connect->connect_oauth()
#3 /home/w6338572/public_html/wp-includes/class-wp-hook.php(310): WC_Stripe_Connect->maybe_handle_redirect()
#4 /home/w6338572/public_html/wp-includes/class-wp-hook.php(334): WP_Hook->apply_filters()
#5 /home/w6338572/public_html/wp-includes/plugin.php(517): WP_Hook->do_action()
#6 /home/w6338572/public_html/wp-admin/admin.php(175): do_action()
#7 {main}
  thrown in /home/w6338572/public_html/wp-content/plugins/woocommerce-gateway-stripe/includes/connect/class-wc-stripe-connect.php on line 111

Plugin Support

(@joostvandevijver)

Hello @susreefs

Thank you for reaching out to us, we are here to help.

We have not seen this issue before, so there is unfortunately not a standard response we can give you on this. It is very strange, because after paying the order on the checkout page, you should not return to the checkout page, but to the “order-received” page. Have you checked how this is set up in the advanced WooCommerce settings?

If this was my site, I would start by performing conflict tests. Full conflict tests are performed to rule out eventual issues with the theme or a different plugin. We recommend temporarily activating the default theme Storefront and disabling all other plugins except for?WooCommerce and?PayPal Payments to see if the behavior persists. Here’s a guide that explains the steps in more detail: How to test for conflicts.

I would also create a staging site and see if you get the same issue when using sandbox accounts, and this staging site will also help you to do conflict testing much easier and not affect your live site.

One last thing: when you went through the payment process and the website does not respond to this, it could be that the WooCommerce site did not receive the payment successful webhook. You might want to test the webhooks. You can do this, by going to the “Connection” tab in the plugin settings, where you can find the “Simulate” button to test the webhooks and the “Resubscribe” button to correct the webhooks.

Finally, I want to mention that the logs, you shared, indicate an issue with the Stripe payment gateway. You might want to see if our plugin behaves correctly when you have deactivated the Stripe plugin?

Please let me know if you found any indicators of what is causing this issue with these instructions.

Kind regards,
Joost

Thread Starter

(@susreefs)

Thank you Joost I have tried some of those things but will do another full check as per your advice above tomorrow.

Regards

Rick Stella

Thread Starter

(@susreefs)

https://woocommerce.com/document/cart-checkout-blocks-support-status/#reverting-to-shortcodes

Joost, a few points to clarify with you. After PayPal payment it does not go to the Payment Confirmation screen as the payment has failed which is why it returns with the error as above. And in the checkout page the error is “there are no payment options available”.

We have removed and do not use the Woocommerce Stripe plugin as it’s not compatible with the new Woocommerce WordPress checkout and carts blocks. We just use Woocommerce Payments and they work fine in our website for credit card payment.

We have connected our PayPal business sandbox account to test and same error. We’ve even used another PayPal personal account, same error.

We have deactivated all plugins except Woocommerce and the Woocommerce PayPal Payments, same error.

Went in and performed a simulate on the webhooks and it tested and returned results all fine.

We have gone in to our staging area and deleted the new Woocommerce Cart and Checkout blocks, and reverted back to the shortcode blocks [woocommerce_cart] and [woocommerce_checkout] tested in the PayPal sandbox account and worked fine. This was a work around offered by you guys here

Also this page above refers to the Woocommerce PayPal Payments plugin as needing to be at issue 2.3.0+??? The latest version is 2.2.2 so it doesn’t even exist!! Can you please explain if this is true?

There is a compatibility issue with the new Woocommerce checkout block in the latest plugin and Woocommerce PayPal Payments, otherwise reverting to the old shortcode would also fail.

the only thing we haven’t done is use the old store front template you advised as our theme. Will do that tomorrow.

looking forward to your thoughts on all this.

Plugin Support

(@joostvandevijver)

Hello @susreefs

Ah ok, this clears up a lot, I did not understand you are using Blocks. Our plugin only recently made blocks available, and we are still in the phase where we are trying to fix many issues (since Blocks release can be seen as version 1.0.0). We already found many issues and are working on this, to get this sorted out, but it will take some time before this will work without these (or other) problems.

We have created a page that documents how to set up the blocks’ functionality for our plugin, but this will not contain any fix for the issue you are facing. At this moment, the only stable option of using our plugin, would be to not use the blocks version, but the standard one.

Your issue might be related to the address validation situation (“Require final confirmation on checkout”), this is documented here.

The reference to version 2.3.0 is a mistake by WooCommerce, but getting this changed will take more time than it takes for us to release 2.3.0.

The next release (2.3.0) will not improve the Blocks functionality much, but we expect some improvements on the 2.3.1 release. So please review the linked documents and see if that helps you further. If it does not, I would advise you to use the short codes you mentioned before for now and test blocks again once we have done release 2.3.1.

Let me know if you have any more questions.

Kind regards,
Joost

dogstalker

(@dogstalker)

Note that reverting to the shortcodes on cart and checkout pages helped for me, but the “Paypal smart button” on the single product page did still hung trying to connect to paypal and so needed to delete it. Those having this issue might want to check if it works for you.

(Settings>Payments tab>Standard Payments tab).

Also initially also had issues deleting the established woocommerce blocks to add the shortcodes. I think activated the Woocommerce Blocks plugin allowed me to edit but can’t remember what the process was.

Plugin Support

(@joostvandevijver)

Hello,

Since there is not much we can do until the release of version 2.3.1, we will mark this thread as resolved. If this release does not help you improve this situation, you can change the thread to unresolved or open a new thread.

Kind regards,
Joost

Thread Starter

(@susreefs)

1 year, 1 month ago

Hello @joostvandevijver so I have now upgraded the Woocommerce PayPal Payments to version 2.3.1 and nothing has changed same old issues. Was there actually anything done to fix the plug-in integration with Woocommerce Blocks? Does not look like it?

This reply was modified 1 year, 1 month ago by SusReefs.

Plugin Support

(@joostvandevijver)

1 year, 1 month ago

Hello @susreefs

Release 2.3.1 was a hotfix for an issue that occurred with the 2.3.0 release, so this does not contain the expected feature updates that I expected for 2.3.1. We will have to wait for 2.3.2 for these updates to be included.

Sorry for the confusion.

Kind regards,
Joost

Plugin Support