Paypal error message

  • My customers always get the message error “sorry we can’t complete your purschase at this time” from paypal and they’re told to come back at my website, without any explanation.

    It’s REALLY frustrating ??

    • This topic was modified 8 years, 1 month ago by 4elementsme.
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  • chezzone

    (@chezzone)

    If your website is this one: https://www.4elements.me …!??!

    I can throw in a quick suggestion

    You only sell a PDF-book or something (my french skills are at a very low level ;)! Sometimes you need a special feature enabled on your PayPal-account to sell digital products. Contact PayPal and ask them to enable the “digital goods” feature for your account.

    And please also check if your PP-account is maybe restricted.

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