Paypal double “Receive Payment” E-Mail & Status Change

  • Resolved teresasumisu

    (@teresasumisu)


    5 years ago

    Hi!
    When Customers order via Paypal, the “Payment Received” E-Mail is sent 2 times.
    Also, the Order-Status is changed 2 times, see my Screenshot: https://ibb.co/x5dKBdz

    I am using:
    WooCommerce 3.7.1
    WP 5.2.4

    Thank you

Viewing 2 replies - 1 through 2 (of 2 total)
  • Zach W

    (@dynamiczach)

    Automattic Happiness Engineer

    Howdy!

    Thanks for that information!

    I’m assuming you’re using the PayPal Standard option included within WooCommerce, is that correct?

    If so, the first thing I would check is if you have both the IPN Email Notifications and PayPal identity token fields setup:


    Link to image: https://cld.wthms.co/LkkC0E

    If so, try using only one to see if that resolves the issue. Only one of IPN and PDT (PayPal Data Transfer) should be enabled within your PayPal account, and only one of those two settings fields should be set in your PayPal settings (WooCommerce > Settings > Payments > PayPal).

    Plugin Support con

    (@conschneider)

    Engineer

    Hi there,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

    Kind regards,

Viewing 2 replies - 1 through 2 (of 2 total)
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