• Resolved Kumar

    (@kumar314)


    HI,

    Im using wp optimize plugin on my woocommerce site.

    Paypal checkout popup is getting closed automatically on product pages. the issue is resolved when i clear the cache. But it appears again after 3-4 days

    To reproduce the issue goto this page and click on blue paypal button: shorturl.at/drvR8

    A pop-up appears but it gets closed before we can continue with the checkout.

    Pls help

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Thread Starter Kumar

    (@kumar314)

    pls ignore the URL shared in previous post. seems it doesnt work anymore.

    new product page: https://cutt.ly/JPf36Wi

    @kumar314 Could you please add the /checkout/ page to exclude cache list in WP-Optimize > Cache > Advanced settings and check if it helps to fix the issue?

    Thread Starter Kumar

    (@kumar314)

    HI Harshad,

    i have added it in exclude list and cleared the cache.

    But its not working. you can visit the product page mentioned above and check

    @kumar314 Could you please add the paypal link https://www.paypal.com/sdk/ that’s generated to exclude list of cache and check if it helps to fix the issue?

    Thread Starter Kumar

    (@kumar314)

    I added few URLS in exclude list: https://i.ibb.co/Gd0B26G/22-02-2022-10-11-06-REC.png

    However, the pop-up is getting closed still

    @kumar314 Have you performed a conflict test yet?

    Try deactivating all plugins except for WP-Optimize and see if it is resolved.

    If so, reactivate each plugin one at a time until you find the culprit. You can check for the issue between activating each plugin, so you can see which one is causing problems.

    Please let us know your findings.

Viewing 6 replies - 1 through 6 (of 6 total)
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