Paypal Checkout Not Appearing on Site

Hello @ddrachel20

I hope all is well!

Please extract the form that you’ve created and share a download link with us so we could have a closer look. To extract a form, please go to Forminator > Forms > click on settings icon > Export. Please see this screenshot:
https://monosnap.com/file/WLrxuAUg2XsKsmbmjzIZ8OH8tCDIGt

Please upload the file to Google Drive or to a DropBox and share a download link with us.

Please advise,

Cheers,
Nastia

Hi Nastia,
The downloaded file is at the link below.
https://www.dropbox.com/s/3ev780cih9uxpny/forminator-gift-cards-form-export.txt?dl=0

Thanks for looking into it,
Rachel

[ Please do not bump. ]

• This reply was modified 4 years, 5 months ago by Jan Dembowski.

Hello there @ddrachel20

I just tried your form in a testing site of mine and I can get the PayPal buttons (tested in a clean site, no other active plugins, using a default theme):
https://monosnap.com/file/h8cP1Hi0AtP6Ez0jsIUr44C7gUfkSf

So this could be due to some conflict with another plugin or active theme and a conflict test should reveal the source of it.
How to:
First, create a recent backup in case you lose any settings during the test and have to restore to a previous working state.
Then deactivate all plugins apart from Forminator, activate a default theme like TwentyTwenty, clear all caches and check again if the issue is still there. If not, it means that something is conflicting, so start activating the remaining plugins and theme, one by one this time, checking every time for the reported issue, until you reproduce the issue, thus finding the conflicted combination. The following flowchart image can assist you during this test: https://premium.wpmudev.org/wp-content/uploads/2015/09/Support-Process-Support-Process.gif
If this is a live website with traffic, I’d rather advise to create a staging environment, meaning a complete and exact copy of this installation into another location/folder in the same server, using a separate database, and perform the test in there instead without worrying about the live site. Reference: https://premium.wpmudev.org/docs/getting-started/getting-support/#chapter-2

Thank you,
Dimitris

Hello @ddrachel20

I hope you are doing well!

We haven’t heard back from you for a while now so we’ve marked this ticket as resolved. If you do have any followup questions or require further assistance feel free to reopen it and let us know here.

Kind regards,
Nastia