PayPal checkout experience

  • Resolved 6strings

    (@6strings)


    2 years, 6 months ago

    Hi.

    We have been using WooCommerce’s PayPal Standard plugin, which is still available, but depricated. We use the old version because the reviews on the latest WooCommerce Plugin is so horrible. It’s been working perfectly.

    Anyway, we ran into an issue recently with some customers being required to create a PayPal account (no guest checkout). We inquired from PayPal, and they replied:

    “PayPal is deprecating our older version of Express Checkout and the current experience is that buyers would have to create a PayPal account. This is why they are getting the message that they indeed created a PayPal account. PayPal has a newer version of checkout that offers Venmo, Pay Later and PayPal Credit as options at the checkout page. In order to get this new version of the checkout experience you will need to integrate the new checkout process. There is no extra charge, but if you continue to use the older version some of your buyers will need to create a PayPal account.”

    So my question is, does PeachPay use the latest version of the PayPal API such that our customers will always be able to use a credit card without the need to create a PayPal account?

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author peachpay

    (@peachpay)

    Hi @6strings,

    PeachPay’s version of PayPal does not require an account. Shoppers can check out as a guest.

    Here is how it looks: https://imgur.com/a/mOFCB2R

    Hope this helps! If there you have any further questions, feel free to start a new thread.

    Thread Starter 6strings

    (@6strings)

    Thank you for the response, but you haven’t answered the question.
    In fact ALL of the PayPal plugins would do this, until recently. What matters is whether the plugin uses the latest API, which also supports Venmo and Pay Later. Integration using the older API will force some customers to create a PayPal Account.

    FROM PAYPAL MERCHANT SUPPORT:
    PayPal is deprecating our older version of Express Checkout and the current experience is that buyers would have to create a PayPal account. This is why they are getting the message that they indeed created a PayPal account.

    PayPal has a newer version of checkout that offers Venmo, Pay Later and PayPal Credit as options at the checkout page. In order to get this new version of the checkout experience you will need to integrate the new checkout process. There is no extra charge, but if you continue to use the older version some of your buyers will need to create a PayPal account.

    We’ve already found a different plugin that uses the new API (Payment Plugins for PayPal WooCommerce). We are currently evaluating it.

    Thank you.

    • This reply was modified 2 years, 6 months ago by 6strings.
    Plugin Author peachpay

    (@peachpay)

    Hi @6strings,

    I received an email but for some reason do not see your response here.

    Anyway, we could certainly integrate with PayPal’s new API, and I’ll put it on our project list!

    Plugin Author peachpay

    (@peachpay)

    Hi @6strings,

    We recently released a revamp of our PayPal integration, and it uses the new API. It now supports Venmo and the other payment methods, and guest checkout too.

    Hope you can give it another try! Let us know if you have any other feedback!

    The PeachPay Team

    • This reply was modified 2 years, 1 month ago by peachpay. Reason: Spelling
Viewing 4 replies - 1 through 4 (of 4 total)
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