paypal checkout button glitches with coupon code

  • Resolved starworld

    (@starworld)


    5 years, 5 months ago

    Greetings,

    I have been facing this issue i.e when clicked on apply coupon code the PayPal checkout button disappears on the cart page. So I disabled the Smart button option and is using the default button and it seems the issue doesn’t appear -> https://prntscr.com/p6qgb3.
    But what I want is to use the smart button only.
    Once the Smart button enabled the issue occurs.
    Can you please fix this as soon as possible and let me know.

    Thanks in advance.

    • This topic was modified 5 years, 5 months ago by starworld.
Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Yuki K a11n.

    (@yukikatayama)

    Automattic Happiness Engineer

    Hi @starworld,

    I understand when Smart Buttons is enabled, when adding a coupon, the button disappears on cart page. Disabling Smart Buttons doesn’t have issues.

    Let’s make sure this is not a theme or plugin conflict with PayPal Checkout.

    First, backing up your live site before any testing and updates is highly recommended. If you would prefer not to do testing on your live site, first make a back up of your site, then create a staging site using this plugin WP Staging. This creates a copy of your live site where you can make tests without affecting your live site.

    Temporarily switch your theme to one of our default – Storefront or Twenty Nineteen, then deactivate all plugins except for two – WooCommerce and PayPal Checkout. If it shows correctly, then it’s a theme or plugin conflict. Reactivating each plugin one at a time, then see if the issue pops up again will tell us which plugin is conflicting.

    Thanks!

    Plugin Support Yuki K a11n.

    (@yukikatayama)

    Automattic Happiness Engineer

    Hi @starworld,

    I understand when Smart Buttons is enabled, when adding a coupon, the button disappears on cart page. Disabling Smart Buttons doesn’t have issues.

    Let’s make sure this is not a theme or plugin conflict with PayPal Checkout.

    First, backing up your live site before any testing and updates is highly recommended. If you would prefer not to do testing on your live site, first make a back up of your site, then create a staging site using this plugin WP Staging. This creates a copy of your live site where you can make tests without affecting your live site.

    Temporarily switch your theme to one of our default – Storefront or Twenty Nineteen, then deactivate all plugins except for two – WooCommerce and PayPal Checkout. If it shows correctly, then it’s a theme or plugin conflict. Reactivating each plugin one at a time, then see if the issue pops up again will tell us which plugin is conflicting.

    Thanks!

    Hi @starworld,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 3 replies - 1 through 3 (of 3 total)
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