• Resolved ellie10

    (@ellie10)


    Hi,

    We have just added PayPal as a payment method, however it isn’t working properly with the subscriptions. When a user cancels their membership, it should allow them to access content until the end of the billing period, however it cancels their access immediately.

    We don’t have the same issue when paying for the same membership with Stripe.

    Please advise how we can set up Paypal so that the user will still have access until the end of the billing period.

    You can view a screenshot of the plan settings here –>https://themongrelpunt.com/wp-content/uploads/2020/10/Screen-Shot-2020-11-14-at-10.09.01-pm.png

    Thanks

    The page I need help with: [log in to see the link]

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