PayPal cancel URL missing

  • Resolved Katie

    (@abridgeeducamp)


    3 years, 4 months ago

    When customers checkout with PayPal express, they get an error message saying that the “CancelURL is missing”. I have checked all the settings and can’t find the cause. This only happened since updating PMPro (which hadn’t been updated in about a year…).

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  • Plugin Author Andrew Lima

    (@andrewza)

    Hi @abridgeeducamp

    Thank you for reaching out to Paid Memberships Pro. I’m really sorry to hear about the issue you are facing here.

    Can you please confirm you have a levels page set inside the Paid Memberships Pro page settings?

    I’ve double checked the source code, and it automatically sets to the levels page URL inside the Paid Memberships Pro page settings area. You should not need to set this explicitly.

    Thread Starter Katie

    (@abridgeeducamp)

    Hi @andrewza thanks so much for the message! Yes, this fixed it ?? Weirdly Stripe was working fine even without the levels page being set (we have the levels built within a custom finances section, not on a stand-alone page), but PayPal was throwing up errors. Thanks for your help!

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