Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Syde Joost

    (@joostvandevijver)

    Hello @nickyfulls

    Thank you for reaching out to us, we will try to help you get this resolved.

    can you try to disable your theme (possibly active the Storefront theme) and see if this issue still occurs? We had similar issues in the past where this was caused by the theme.

    If this does not resolve the issue, we might need to take a look into your system report to check what else can be causing this issue. If you don’t feel comfortable sharing this on this public forum, you can open a ticket with us via these instructions: https://paypal.inpsyde.com/docs/request-support/

    Kind regards,
    Joost

    Plugin Support Syde Joost

    (@joostvandevijver)

    Hello @nickyfulls

    I hope you found the solution via opening the support ticket. If not, this gist might help you further:
    https://gist.github.com/Sirvijver/15b34321375994a37bfb346a7c1418e2

    For now I will mark this thread as resolved, since we have not seen any activity for 2 months now.

    Kind regards,
    Joost

Viewing 2 replies - 1 through 2 (of 2 total)
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