PayPal button not showing up

Hi @gregagostincar,

Greetings from CookieYes!

Issue might be due the blocking of any PayPal cookie prior to consent. To make this work prior to consent, you should move those cookies to Necessary category.

While moving cookies to Necessary category, please make sure that it doesn’t store any personal information of the visitors. Also consider seeking legal advice to ensure you’re meeting your obligations under GDPR and other relevant regulations.

Thanks a lot for your quick reply. How do I move cookies to Necessary that? Are there any instructions you could send me?

Thanks!

Hi @gregagostincar,

Please go to the Cookie Manager tab > Cookie List > Select category of cookie and edit the cookie to change it’s category.

Found it. Which cookies should I move to the “Necessary category”? There are multiple cookies in multiple categories, so I am not sure which ones to move..

Thanks!

Hi @gregagostincar,

We will need your site URL to check for the cookies in your site. So please share it along with the checkout page URL where you have the issue.

https://www.feelrooty.com

Checkout: https://feelrooty.com/checkout/

Let me know if you need anything else. We can move the conversation to email if you prefer ([email protected])

Hi @gregagostincar,

Please move the Paypal cookies in Functional and Performance categories to Necessary and let us know the status.

Thanks a lot! This seems to work now, but can you please double check? ?? Thanks!

Hi @gregagostincar,

As we checked, Paypal button is working now prior to consent. Also please consider seeking legal advice to ensure you’re meeting your obligations under GDPR and other relevant regulations.

Hi @gregagostincar,

This thread has been inactive for a bit, so we are going to mark it as resolved now. Please feel free to open a new thread or follow-up if you have any further questions or still need help.