• Resolved pixelgra

    (@pixelgra)


    I have successfully connected paypal to woocommerce, I see the paypal option on the checkout page but when I click on the paypal option the payment button does not appear.
    I have already tried changing the theme and deactivating the plugins but the yellow PayPal payment button is not visible.
    I don’t understand what’s wrong, can you help me?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter pixelgra

    (@pixelgra)

    THE WOOCOMMERCE REPORT

    ` WordPress Environment
    
    WordPress address (URL): https://www.pixelstudiocreativo.it
    Site address (URL): https://www.pixelstudiocreativo.it
    WC Version: 8.8.2
    REST API Version: ? 8.8.2
    Action Scheduler Version: ? 3.7.4
    Log Directory Writable: ?
    WP Version: 6.5.2
    WP Multisite: –
    WP Memory Limit: 768 MB
    WP Debug Mode: –
    WP Cron: ?
    Language: it_IT
    External object cache: – Server Environment
    
    Server Info: Apache
    PHP Version: 8.1.28
    PHP Post Max Size: 58 MB
    PHP Time Limit: 180
    PHP Max Input Vars: 5000
    cURL Version: 7.74.0
    OpenSSL/1.1.1w
    
    SUHOSIN Installed: –
    MySQL Version: 10.5.23-MariaDB-0+deb11u1
    Max Upload Size: 52 MB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ? Database
    
    WC Database Version: 8.8.2
    WC Database Prefix: wp_
    Dimensione totale database: 49.89MB
    Dimensione dati database: 42.93MB
    Dimensione indice database: 6.96MB
    wp_woocommerce_sessions: Dati: 1.02MB + indice: 0.02MB + motore InnoDB
    wp_woocommerce_api_keys: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
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    wp_woocommerce_order_itemmeta: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
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    wp_posts: Dati: 2.52MB + indice: 0.31MB + motore InnoDB
    wp_sbi_feeds: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
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    wp_sbi_instagram_feed_locator: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
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    wp_sbi_sources: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
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    wp_terms: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
    wp_term_relationships: Dati: 0.11MB + indice: 0.06MB + motore InnoDB
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    wp_wc_order_operational_data: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
    wp_wc_order_product_lookup: Dati: 0.02MB + indice: 0.06MB + motore InnoDB
    wp_wc_order_stats: Dati: 0.02MB + indice: 0.05MB + motore InnoDB
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    wp_wc_product_attributes_lookup: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
    wp_wc_product_download_directories: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
    wp_wc_product_meta_lookup: Dati: 0.08MB + indice: 0.13MB + motore InnoDB
    wp_wc_rate_limits: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
    wp_wc_reserved_stock: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
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    wp_wc_webhooks: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
    wp_wdi_feeds: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
    wp_wdi_themes: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
    wp_woo_ua_auction_log: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
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    wp_wpgmza: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
    wp_wpgmza_admin_notices: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
    wp_wpgmza_circles: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
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    al_product: 1
    attachment: 935
    br_labels: 2
    custom_css: 1
    grw_feed: 1
    mailpoet_page: 1
    nav_menu_item: 21
    page: 13
    popup: 10
    popup_theme: 8
    portfolio: 23
    post: 14
    product: 83
    product_variation: 108
    revision: 273
    seedprod: 2
    shop_coupon: 2
    shop_order: 7
    template: 2
    user_registration: 1
    watermark: 6
    wp_global_styles: 2
    wp_navigation: 1
    wpcf7_contact_form: 2 Security
    
    Secure connection (HTTPS): ?
    Hide errors from visitors: ? Active Plugins (26)
    
    WooCommerce Advanced Product Labels: di BeRocket – 1.2.5.3
    Akismet Anti-spam: Spam Protection: di Automattic - Squadra antispam – 5.3.2
    Classic Widgets: di WordPress Contributors – 0.3
    Click to Chat: di HoliThemes – 4.1
    Coming Soon Page, Maintenance Mode, Landing Pages & WordPress Website Builder by SeedProd: di SeedProd – 6.17.4
    Contact Form 7: di Takayuki Miyoshi – 5.9.3
    CookieYes | GDPR Cookie Consent: di CookieYes – 3.2.2
    Yoast Duplicate Post: di Enrico Battocchi & Team Yoast – 4.5
    Easy Watermark: di BracketSpace – 1.0.11
    F12 Profiler: di Forge12 Interactive GmbH – 1.3.9
    Facebook for WooCommerce: di Facebook – 3.1.15
    Font Awesome: di Font Awesome – 4.4.0
    Google Listings and Ads: di WooCommerce – 2.6.8
    Feed Instagram di Smash Balloon: di Smash Balloon – 6.3
    Ultimate Auction For WooCommerce: di Nitesh Singh – 2.3.4
    Plugin for Google Reviews: di RichPlugins – 3.6.1
    WooCommerce Cart Abandonment Recovery: di CartFlows Inc – 1.2.27
    Checkout Field Editor for WooCommerce: di ThemeHigh – 2.0.1
    WooCommerce Stripe Gateway: di WooCommerce – 8.2.0
    Pay for Payment for WooCommerce: di Karolína Vysko?ilová – 2.1.8
    WooCommerce PayPal Payments: di WooCommerce – 2.6.1
    WooCommerce: di Automattic – 8.8.2
    Yoast SEO: di Team Yoast – 22.5
    WP Go Maps (formerly WP Google Maps): di WP Go Maps (formerly WP Google Maps) – 9.0.36
    WP Mail SMTP: di WP Mail SMTP – 4.0.1
    ReCaptcha v2 for Contact Form 7: di IQComputing – 1.4.6 Inactive Plugins (0) Settings
    
    API Enabled: –
    Force SSL: –
    Currency: EUR (€)
    Currency Position: right
    Thousand Separator: .
    Decimal Separator: ,
    Number of Decimals: 2
    Taxonomies: Product Types: auction (auction)
    external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: –
    Enforce Approved Product Download Directories: –
    HPOS feature screen enabled: –
    HPOS feature enabled: –
    Order datastore: WC_Order_Data_Store_CPT
    HPOS data sync enabled: – Logging
    
    Enabled: ?
    Handler: Automattic\WooCommerce\Internal\Admin\Logging\LogHandlerFileV2
    Retention period: 30 giorni
    Level threshold: –
    Log directory size: 210 KB WC Pages
    
    Shop base: #422 - /shop/
    Carrello: #395 - /carrello/
    Pagamento: #396 - /pagamento/
    Il mio account: #397 - /mio-account/
    Termini e condizioni: #404 - /termini-e-condizioni/ Theme
    
    Name: Betheme
    Version: 27.4
    Author URL: https://muffingroup.com/
    Child Theme: ? – Se stai modificando WooCommerce o un tema genitore che non hai costruito personalmente
    ti consigliamo di utilizzare un tema child. Vedi: Come creare un tema child
    
    WooCommerce Support: ? Templates
    
    Archive Template: Il tuo tema ha il file woocommerce.php
    non potrai sovrascrivere il template personalizzato woocommerce/archive-product.php poiché woocommerce.php ha priorità su archive-product.php. Questo serve a prevenire problemi di visualizzazione.
    
    Overrides: betheme/woocommerce/archive-product.php
    betheme/woocommerce/cart/cart-totals.php
    betheme/woocommerce/cart/cart.php
    betheme/woocommerce/cart/cross-sells.php
    betheme/woocommerce/cart/mini-cart.php
    betheme/woocommerce/checkout/form-checkout.php
    betheme/woocommerce/content-product.php
    betheme/woocommerce/content-single-product.php
    betheme/woocommerce/global/form-login.php
    betheme/woocommerce/loop/loop-end.php
    betheme/woocommerce/loop/loop-start.php
    betheme/woocommerce/loop/no-products-found.php
    betheme/woocommerce/loop/pagination.php
    betheme/woocommerce/myaccount/downloads.php
    betheme/woocommerce/notices/error.php
    betheme/woocommerce/notices/success.php
    betheme/woocommerce/single-product/add-to-cart/external.php
    betheme/woocommerce/single-product/meta.php
    betheme/woocommerce/single-product/product-image.php
    betheme/woocommerce/single-product/product-thumbnails.php
    betheme/woocommerce/single-product/related.php
    betheme/woocommerce/single-product/sale-flash.php
    betheme/woocommerce/single-product/tabs/description.php
    betheme/woocommerce/single-product/tabs/tabs.php
    betheme/woocommerce/single-product/title.php
    betheme/woocommerce/single-product/up-sells.php
    betheme/woocommerce/single-product-reviews.php WooCommerce PayPal Payments
    
    Onboarded: ?
    Shop country code: IT
    WooCommerce currency supported: ?
    Advanced Card Processing available in country: ?
    Pay Later messaging available in country: ?
    Webhook status: –
    PayPal Vault enabled: –
    ACDC Vault enabled: –
    Logging enabled: ?
    Reference Transactions: ?
    Used PayPal Checkout plugin: –
    Subscriptions Mode: Disabled Admin
    
    Enabled Features: activity-panels
    analytics
    product-block-editor
    coupons
    core-profiler
    customize-store
    customer-effort-score-tracks
    import-products-task
    experimental-fashion-sample-products
    shipping-smart-defaults
    shipping-setting-tour
    homescreen
    marketing
    mobile-app-banner
    navigation
    onboarding
    onboarding-tasks
    product-variation-management
    product-virtual-downloadable
    product-external-affiliate
    product-grouped
    product-linked
    product-pre-publish-modal
    remote-inbox-notifications
    remote-free-extensions
    payment-gateway-suggestions
    shipping-label-banner
    subscriptions
    store-alerts
    transient-notices
    woo-mobile-welcome
    wc-pay-promotion
    wc-pay-welcome-page
    
    Disabled Features: minified-js
    new-product-management-experience
    product-custom-fields
    settings
    async-product-editor-category-field
    launch-your-store
    
    Daily Cron: ? Next scheduled: 2024-04-26 08:30:53 +02:00
    Options: ?
    Notes: 132
    Onboarding: completed Action Scheduler
    
    Completato: 1.124
    Oldest: 2024-03-26 08:45:14 +0100
    Newest: 2024-04-26 08:37:52 +0200
    
    Operazione non riuscita: 24
    Oldest: 2023-04-15 08:37:22 +0200
    Newest: 2024-04-25 19:22:39 +0200
    
    In attesa: 6
    Oldest: 2024-04-26 13:22:57 +0200
    Newest: 2024-04-27 05:00:00 +0200 Status report information
    
    Generated at: 2024-04-26 08:52:50 +02:00
    `
    Thread Starter pixelgra

    (@pixelgra)

    I found the problem: it was related to cookies. If the user refused cookies, the PayPal button did not appear. I moved the payment cookie to the necessary ones and now it seems to work.

    Plugin Support WebToffee Support

    (@webtoffeesupport)

    Hi @pixelgra,

    Greetings from Webtoffee!

    We are glad to know that the issue is resolved. If you need any further assistance let us know.

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘PayPal button not showing on checkout’ is closed to new replies.