PayPal button not showing on checkout
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I have successfully connected paypal to woocommerce, I see the paypal option on the checkout page but when I click on the paypal option the payment button does not appear.
I have already tried changing the theme and deactivating the plugins but the yellow PayPal payment button is not visible.
I don’t understand what’s wrong, can you help me?The page I need help with: [log in to see the link]
Viewing 3 replies - 1 through 3 (of 3 total)
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THE WOOCOMMERCE REPORT
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Hide errors from visitors: ? Active Plugins (26) WooCommerce Advanced Product Labels: di BeRocket – 1.2.5.3 Akismet Anti-spam: Spam Protection: di Automattic - Squadra antispam – 5.3.2 Classic Widgets: di WordPress Contributors – 0.3 Click to Chat: di HoliThemes – 4.1 Coming Soon Page, Maintenance Mode, Landing Pages & WordPress Website Builder by SeedProd: di SeedProd – 6.17.4 Contact Form 7: di Takayuki Miyoshi – 5.9.3 CookieYes | GDPR Cookie Consent: di CookieYes – 3.2.2 Yoast Duplicate Post: di Enrico Battocchi & Team Yoast – 4.5 Easy Watermark: di BracketSpace – 1.0.11 F12 Profiler: di Forge12 Interactive GmbH – 1.3.9 Facebook for WooCommerce: di Facebook – 3.1.15 Font Awesome: di Font Awesome – 4.4.0 Google Listings and Ads: di WooCommerce – 2.6.8 Feed Instagram di Smash Balloon: di Smash Balloon – 6.3 Ultimate Auction For WooCommerce: di Nitesh Singh – 2.3.4 Plugin for Google Reviews: di RichPlugins – 3.6.1 WooCommerce Cart Abandonment Recovery: di CartFlows Inc – 1.2.27 Checkout Field Editor for WooCommerce: di ThemeHigh – 2.0.1 WooCommerce Stripe Gateway: di WooCommerce – 8.2.0 Pay for Payment for WooCommerce: di Karolína Vysko?ilová – 2.1.8 WooCommerce PayPal Payments: di WooCommerce – 2.6.1 WooCommerce: di Automattic – 8.8.2 Yoast SEO: di Team Yoast – 22.5 WP Go Maps (formerly WP Google Maps): di WP Go Maps (formerly WP Google Maps) – 9.0.36 WP Mail SMTP: di WP Mail SMTP – 4.0.1 ReCaptcha v2 for Contact Form 7: di IQComputing – 1.4.6 Inactive Plugins (0) Settings API Enabled: – Force SSL: – Currency: EUR (€) Currency Position: right Thousand Separator: . Decimal Separator: , Number of Decimals: 2 Taxonomies: Product Types: auction (auction) external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: – Enforce Approved Product Download Directories: – HPOS feature screen enabled: – HPOS feature enabled: – Order datastore: WC_Order_Data_Store_CPT HPOS data sync enabled: – Logging Enabled: ? Handler: Automattic\WooCommerce\Internal\Admin\Logging\LogHandlerFileV2 Retention period: 30 giorni Level threshold: – Log directory size: 210 KB WC Pages Shop base: #422 - /shop/ Carrello: #395 - /carrello/ Pagamento: #396 - /pagamento/ Il mio account: #397 - /mio-account/ Termini e condizioni: #404 - /termini-e-condizioni/ Theme Name: Betheme Version: 27.4 Author URL: https://muffingroup.com/ Child Theme: ? – Se stai modificando WooCommerce o un tema genitore che non hai costruito personalmente ti consigliamo di utilizzare un tema child. Vedi: Come creare un tema child WooCommerce Support: ? Templates Archive Template: Il tuo tema ha il file woocommerce.php non potrai sovrascrivere il template personalizzato woocommerce/archive-product.php poiché woocommerce.php ha priorità su archive-product.php. Questo serve a prevenire problemi di visualizzazione. Overrides: betheme/woocommerce/archive-product.php betheme/woocommerce/cart/cart-totals.php betheme/woocommerce/cart/cart.php betheme/woocommerce/cart/cross-sells.php betheme/woocommerce/cart/mini-cart.php betheme/woocommerce/checkout/form-checkout.php betheme/woocommerce/content-product.php betheme/woocommerce/content-single-product.php betheme/woocommerce/global/form-login.php betheme/woocommerce/loop/loop-end.php betheme/woocommerce/loop/loop-start.php betheme/woocommerce/loop/no-products-found.php betheme/woocommerce/loop/pagination.php betheme/woocommerce/myaccount/downloads.php betheme/woocommerce/notices/error.php betheme/woocommerce/notices/success.php betheme/woocommerce/single-product/add-to-cart/external.php betheme/woocommerce/single-product/meta.php betheme/woocommerce/single-product/product-image.php betheme/woocommerce/single-product/product-thumbnails.php betheme/woocommerce/single-product/related.php betheme/woocommerce/single-product/sale-flash.php betheme/woocommerce/single-product/tabs/description.php betheme/woocommerce/single-product/tabs/tabs.php betheme/woocommerce/single-product/title.php betheme/woocommerce/single-product/up-sells.php betheme/woocommerce/single-product-reviews.php WooCommerce PayPal Payments Onboarded: ? Shop country code: IT WooCommerce currency supported: ? Advanced Card Processing available in country: ? Pay Later messaging available in country: ? Webhook status: – PayPal Vault enabled: – ACDC Vault enabled: – Logging enabled: ? Reference Transactions: ? Used PayPal Checkout plugin: – Subscriptions Mode: Disabled Admin Enabled Features: activity-panels analytics product-block-editor coupons core-profiler customize-store customer-effort-score-tracks import-products-task experimental-fashion-sample-products shipping-smart-defaults shipping-setting-tour homescreen marketing mobile-app-banner navigation onboarding onboarding-tasks product-variation-management product-virtual-downloadable product-external-affiliate product-grouped product-linked product-pre-publish-modal remote-inbox-notifications remote-free-extensions payment-gateway-suggestions shipping-label-banner subscriptions store-alerts transient-notices woo-mobile-welcome wc-pay-promotion wc-pay-welcome-page Disabled Features: minified-js new-product-management-experience product-custom-fields settings async-product-editor-category-field launch-your-store Daily Cron: ? Next scheduled: 2024-04-26 08:30:53 +02:00 Options: ? Notes: 132 Onboarding: completed Action Scheduler Completato: 1.124 Oldest: 2024-03-26 08:45:14 +0100 Newest: 2024-04-26 08:37:52 +0200 Operazione non riuscita: 24 Oldest: 2023-04-15 08:37:22 +0200 Newest: 2024-04-25 19:22:39 +0200 In attesa: 6 Oldest: 2024-04-26 13:22:57 +0200 Newest: 2024-04-27 05:00:00 +0200 Status report information Generated at: 2024-04-26 08:52:50 +02:00 `
I found the problem: it was related to cookies. If the user refused cookies, the PayPal button did not appear. I moved the payment cookie to the necessary ones and now it seems to work.
Hi @pixelgra,
Greetings from Webtoffee!
We are glad to know that the issue is resolved. If you need any further assistance let us know.
Viewing 3 replies - 1 through 3 (of 3 total)
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