PayPal button disappears

  • Resolved markwebstar

    (@markwebstar)


    3 years, 4 months ago

    I have a problem with the PayPal button disappearing when a different shipping method is selected. I’m not sure if this began when this WC – APG Weight Shipping was updated or when WordPress 5.8.2 was updated.

    I have different shipping methods set up for each zone so that customers can choose between standard and tracked methods. When a product is added inside the basket and a customer goes to check out, the PayPal payment button appears below the total cost. But if a different shipping method is selected, the total cost updates correctly but the PayPal button disappears. The only way to get it back is to reload the page.

    Please could someone help me to get this functioning again so that the PayPal button is always there ? You can see the problem yourself by adding a product at https://thevisiblepress.com/shop – it is not necessary to go through the whole check out process !

    Thank you !

    • This topic was modified 3 years, 4 months ago by markwebstar.
    • This topic was modified 3 years, 4 months ago by markwebstar.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Art Project Group

    (@artprojectgroup)

    Hi, our plugin doesn’t overwrite the wc-proceed-to-checkout class, where the PayPal button is included.

    Try to deactivate all your plugins to find out which one is causing the issue. Check your error log as well.

    Kind regards.

    Thread Starter markwebstar

    (@markwebstar)

    Thanks for your quick reply. I was just trying some different themes but the problem remained the same.

    Where should I look for the error log ?

    Plugin Author Art Project Group

    (@artprojectgroup)

    In your control panel (Plesk) or in your FTP (cPanel).

    Best regards.

    Thread Starter markwebstar

    (@markwebstar)

    Thanks – I can see them & just need someone to translate them for me now !

    I’m making some enquiries with Woocommerce support to try to resolve this issue.

Viewing 4 replies - 1 through 4 (of 4 total)
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