PayPal Bug on Checkout Page
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Hi there,
I suddenly have a bug on the checkout page of my wordpress page. The payment options are now shown several times and I don’t know why. Can anybody help?
Thanks!
The page I need help with: [log in to see the link]
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Hi there, sorry to hear that.
In order to provide better assistance, please share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.? Once you’ve done that, paste it here in your response.
Hi Igor! Thanks for your help.
Here’s the report:`
### WordPress Environment ###WordPress address (URL): https://www.mineralienwende.de
Site address (URL): https://www.mineralienwende.de
WC Version: 5.9.0
REST API Version: ? 5.9.0
WC Blocks Version: ? 6.1.0
Action Scheduler Version: ? 3.3.0
WC Admin Version: ? 2.8.0
Log Directory Writable: ?
WP Version: 5.8.2
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: ?
Language: de_DE
External object cache: –### Server Environment ###
Server Info: Apache
PHP Version: 7.4.26
PHP Post Max Size: 20 MB
PHP Time Limit: 120
PHP Max Input Vars: 1000
cURL Version: 7.68.0
OpenSSL/1.1.1fSUHOSIN Installed: –
MySQL Version: 5.5.5-10.3.31-MariaDB-0ubuntu0.20.04.1
Max Upload Size: 20 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?### Database ###
WC Database Version: 5.9.0
WC Database Prefix: pmm_
Datenbank-Gesamtgr??e: 28.11MB
Datenbank-Datengr??e: 21.69MB
Datenbank-Indexgr??e: 6.42MB
pmm_woocommerce_sessions: Daten: 0.08MB + Index: 0.02MB + Engine InnoDB
pmm_woocommerce_api_keys: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
pmm_woocommerce_attribute_taxonomies: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
pmm_woocommerce_downloadable_product_permissions: Daten: 0.02MB + Index: 0.06MB + Engine InnoDB
pmm_woocommerce_order_items: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
pmm_woocommerce_order_itemmeta: Daten: 0.06MB + Index: 0.03MB + Engine InnoDB
pmm_woocommerce_tax_rates: Daten: 0.02MB + Index: 0.06MB + Engine InnoDB
pmm_woocommerce_tax_rate_locations: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
pmm_woocommerce_shipping_zones: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
pmm_woocommerce_shipping_zone_locations: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
pmm_woocommerce_shipping_zone_methods: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
pmm_woocommerce_payment_tokens: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
pmm_woocommerce_payment_tokenmeta: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
pmm_woocommerce_log: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
pmm_actionscheduler_actions: Daten: 0.09MB + Index: 0.16MB + Engine InnoDB
pmm_actionscheduler_claims: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
pmm_actionscheduler_groups: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
pmm_actionscheduler_logs: Daten: 0.09MB + Index: 0.06MB + Engine InnoDB
pmm_aiowps_events: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
pmm_aiowps_failed_logins: Daten: 4.52MB + Index: 0.00MB + Engine InnoDB
pmm_aiowps_global_meta: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
pmm_aiowps_login_activity: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
pmm_aiowps_login_lockdown: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
pmm_aiowps_permanent_block: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
pmm_commentmeta: Daten: 0.06MB + Index: 0.06MB + Engine InnoDB
pmm_comments: Daten: 0.13MB + Index: 0.09MB + Engine InnoDB
pmm_et_bloom_stats: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
pmm_et_social_stats: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
pmm_hidemysiteSecure: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
pmm_links: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
pmm_options: Daten: 3.13MB + Index: 0.19MB + Engine InnoDB
pmm_postmeta: Daten: 5.33MB + Index: 3.84MB + Engine InnoDB
pmm_posts: Daten: 6.45MB + Index: 0.30MB + Engine InnoDB
pmm_termmeta: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
pmm_terms: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
pmm_term_relationships: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
pmm_term_taxonomy: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
pmm_usermeta: Daten: 0.23MB + Index: 0.14MB + Engine InnoDB
pmm_users: Daten: 0.02MB + Index: 0.05MB + Engine InnoDB
pmm_wc_admin_notes: Daten: 0.05MB + Index: 0.00MB + Engine InnoDB
pmm_wc_admin_note_actions: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
pmm_wc_category_lookup: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
pmm_wc_customer_lookup: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
pmm_wc_download_log: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
pmm_wc_order_coupon_lookup: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
pmm_wc_order_product_lookup: Daten: 0.02MB + Index: 0.06MB + Engine InnoDB
pmm_wc_order_stats: Daten: 0.09MB + Index: 0.05MB + Engine InnoDB
pmm_wc_order_tax_lookup: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
pmm_wc_product_meta_lookup: Daten: 0.02MB + Index: 0.09MB + Engine InnoDB
pmm_wc_reserved_stock: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
pmm_wc_tax_rate_classes: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
pmm_wc_webhooks: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
pmm_yoast_indexable: Daten: 0.44MB + Index: 0.45MB + Engine InnoDB
pmm_yoast_indexable_hierarchy: Daten: 0.06MB + Index: 0.08MB + Engine InnoDB
pmm_yoast_migrations: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
pmm_yoast_primary_term: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
pmm_yoast_seo_links: Daten: 0.06MB + Index: 0.03MB + Engine InnoDB### Post Type Counts ###
attachment: 68
custom_css: 2
customize_changeset: 58
et_header_layout: 1
et_pb_layout: 25
et_template: 4
et_theme_builder: 1
flamingo_contact: 86
flamingo_inbound: 64
nav_menu_item: 22
oembed_cache: 4
page: 31
post: 4
product: 2
revision: 396
shop_order: 32
shop_order_refund: 1
sp_wp_tabs: 1
sumomasterlog: 338
sumomem_masterlog: 4
sumomembers: 2
sumomembershipplans: 2
sumosubs_cron_events: 179
sumosubscriptions: 173
wpcf7_contact_form: 4### Security ###
Secure connection (HTTPS): ?
Hide errors from visitors: ?### Active Plugins (27) ###
Query Monitor: von John Blackbourn – 3.7.1
5sec QR codes: von Web factory Ltd – 1.2
All In One WP Security: von Tips and Tricks HQ
Peter Petreski
Ruhul
Ivy – 4.4.9Bloom: von Elegant Themes – 1.3.12
Classic Editor: von WordPress-Mitwirkende – 1.6.2
Honeypot for Contact Form 7: von Nocean – 2.1
Contact Form 7: von Takayuki Miyoshi – 5.5.3
DHL for WooCommerce: von DHL – 2.7.3
DSGVO All in one for WP: von Michael Leithold – 4.1
Duplicate Menu: von Jonathan Christopher – 0.2.2
Yoast Duplicate Post: von Enrico Battocchi & Team Yoast – 4.2
Flamingo: von Takayuki Miyoshi – 2.2.2
Hide My Site: von Justin Saad – 2.1
HT QR Code Generator: von codecarnival – 2.3.2
Limit Login Attempts Reloaded: von Limit Login Attempts Reloaded – 2.23.2
Loco Translate: von Tim Whitlock – 2.5.5
meineMineralien: von ibis-IT GmbH – 0.1
Monarch Plugin: von Elegant Themes – 1.4.14
SUMO-Abonnements: von Fantastic Plugins – 12.4
UpdraftPlus – Sichern/Wiederherstellen: von UpdraftPlus.Com
DavidAnderson – 2.16.66.0Widget Importer & Exporter: von ChurchThemes.com – 1.6
German Market: von MarketPress – 3.12.5
WooCommerce: von Automattic – 5.9.0
Yoast SEO: von Team Yoast – 17.7.1
WP Sheet Editor – Medienbibliothek: von WP Sheet Editor – 1.9.8
WPFront Scroll Top: von Syam Mohan – 2.0.7.08086
Custom Product Tabs for WooCommerce: von YIKES
Inc. – 1.7.7### Inactive Plugins (2) ###
Disable Emails: von WebAware – 1.7.0
Site Kit by Google: von Google – 1.46.0### Dropin Plugins (2) ###
db.php: Query Monitor Database Class
maintenance.php: maintenance.php### Settings ###
API Enabled: –
Force SSL: –
Currency: EUR (€)
Currency Position: right
Thousand Separator: .
Decimal Separator: ,
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)Connected to WooCommerce.com: –
### WC Pages ###
Shop-Basis: #2081 – /auswahl/
Warenkorb: ? Die Seite enth?lt nicht den [woocommerce_cart]-Shortcode oder woocommerce/cart-Block.
Kasse: ? Die Seite enth?lt nicht den [woocommerce_checkout]-Shortcode oder woocommerce/checkout-Block.
Mein Konto: #1149 – /mein-konto/
Allgemeine Gesch?ftsbedingungen: #967 – /allgemeine_geschaeftsbedingungen/### Theme ###
Name: Divi Child
Version: 4.9.9
Author URL: https://www.ibis-it.de
Child Theme: ?
Parent Theme Name: Divi
Parent Theme Version: 4.14.2
Parent Theme Author URL: https://www.elegantthemes.com
WooCommerce Support: ?### Templates ###
Overrides: Divi-child/woocommerce/cart/cart-totals.php
Divi-child/woocommerce/cart/cart.php
Divi-child/woocommerce/checkout/form-checkout.php
Divi-child/woocommerce/checkout/review-order.php
Divi-child/woocommerce/checkout/terms.php
Divi-child/woocommerce/checkout/thankyou.php
Divi-child/woocommerce/emails/customer-completed-order.php
Divi-child/woocommerce/emails/email-order-details.php
Divi-child/woocommerce/emails/email-order-items.php
Divi-child/woocommerce/myaccount/dashboard.php
Divi-child/woocommerce/myaccount/my-orders.php
Divi-child/woocommerce/myaccount/orders.php
Divi-child/woocommerce/order/order-details.php### Action Scheduler ###
Abgeschlossen: 269
Oldest: 2021-11-01 14:19:59 +0000
Newest: 2021-12-02 11:12:57 +0000### Status report information ###
Generated at: 2021-12-02 12:55:24 +01:00
Hi @thegoldenpot,
Thank you for the System Status.
You’re using a custom child theme with a Divi parent theme which is overriding the default checkout page.
In this case, to figure out what could cause multiple payment modules to appear at the checkout, I would recommend that you reach out to Divi authors since third-party themes are best supported by their own developers. Here’s where you can receive assistance: https://www.elegantthemes.com/contact/.
Let us know if you have more questions.
- The topic ‘PayPal Bug on Checkout Page’ is closed to new replies.