Paypal asking for shipping options

  • Resolved joyfulmortal

    (@joyfulmortal)


    3 years ago

    I’ve just installed the Smart Paypal Checkout plugin and it works great, except that it is adding a checkout section asking for shipping – below my Woocommerce Shipping options.

    Here is what is happening:
    (Woo configured shipping choices)
    Option 1 – Pick Up At Store
    Option 2 – Ship It 1-5 Days: $9.25
    (product) Joyful Product #1 – Medium, Pink ×1

    (The plugin is adding this shipping section below that)
    Shipping There are no shipping options available. Please ensure that your address has been entered correctly, or contact us if you need any help.

    I am still in sandbox mode while testing our future website. Please help me with this last payment configuration hurdle!

    Thanks,
    Nancy

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Contributor mbjtech

    (@mbjtech)

    Hello Nancy @joyfulmortal,

    I am little bit confused about your comment, could you please explain with more details or provide video for better understanding?

    Thread Starter joyfulmortal

    (@joyfulmortal)

    Hello mbjtech,

    Thanks for your reply. I have the plugin set to offer Paypal buttons on Cart and Checkout pages. Our site under development is newsandbox.feelgoodshoplocal.com.

    It’s fine if I only enable for Checkout, but if I add Paypal to Product page or Cart, and click to pay, when I finish logging in to Paypal it takes me to Checkout and shows a new line for Shipping, along with the shipping for my store.

    We are creating a multi vendor marketplace, so we have shipping for each store in our cart/checkout flow.

    I have a couple screenshots (Cart and Checkout) to show this extra shipping line on checkout
    CART – https://www.awesomescreenshot.com/image/24242591?key=4b90bac2f0f498228e9579f9a6bec059
    CHECKOUT – https://www.awesomescreenshot.com/image/24242544?key=b1f1ff436c4f4b23ec88eb79ad835df2

    You’ll see what I’m talking about on the checkout page.

    Thanks,
    Nancy

    Plugin Contributor mbjtech

    (@mbjtech)

    Hello @joyfulmortal,

    I have review cart and checkout page, checkout page is working fine but when user used cart page and return back to review page then checkout page display there is no shipping option available.

    I have few question like below:

    Which shipping plugin have used?
    Which plugin have used for multi vendor ?

    Thanks!

    Thread Starter joyfulmortal

    (@joyfulmortal)

    HI,

    We’ve used
    WCLovers.com WCFM Marketplace Ultimate plugin for multi vendor store and
    PluginHive’s multi carrier shipping plugin + their multi vendor shipping plugin.

    So the shipping gets divided between vendors – it will show shipping for each store.

    What’s happening is that your Paypal plugin is adding a second shipping line to our checkout that shows no shipping option. However, our shipping options are just above that.

    Here is the image again with the extra shipping line highlighted. https://www.awesomescreenshot.com/image/24242544?key=b1f1ff436c4f4b23ec88eb79ad835df2

    Thanks,
    Nancy

Viewing 4 replies - 1 through 4 (of 4 total)
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