• Resolved chornick

    (@chornick)


    I’m having a difficult time intergrading this system with paypal. I entered all of the api information from paypal – I did read the manual – but I get this error once I try and check out from the booking system.

    Any suggestions?

    Express check out API call failed.

    Error code:
    10002

    Error severity code:
    Error

    Detailed error message:
    Security header is not valid.

    Short error message:
    Security error.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author DOTonPAPER

    (@dotonpaper)

    Hello,

    Make sure you use the correct credentials, method (live or sandbox) or if there is a white space in the credentials fields.
    The errors means that the API credentials are not correct.

    Thank you.

    Thread Starter chornick

    (@chornick)

    Are there better instructions on getting the correct credentials? I’ve worked with paypal before and it still isn’t working for me.

    Thread Starter chornick

    (@chornick)

    Never mind… I’m dumb. I kept on creating a certificate when I should have been creating a signature.

    Plugin Author DOTonPAPER

    (@dotonpaper)

    Glad you could manage the situation.
    Please write if you have more questions.

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)
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