PayPal 10002 error

  • Resolved mklsmu

    (@mklsmu)


    5 years ago

    I’m working on an online store, I just enabled the PayPal shop now button. When I press it, it says “PayPal error (10002): An error (10002) occurred while processing your PayPal payment. Please contact the store owner for assistance.”. I’ve already tried to change the API account but nothing has changed.

    Thanks for your help

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Linda

    (@lindamork)

    Automattic Happiness Engineer

    Hi there,

    Is your PayPal account a business account? Are you using sandbox credentials on a live site or vice versa?

    I tried looking at your site but it’s behind a maintenance plugin.

    Could you include a copy of your System Status report with your reply. You can access that report via your dashboard at WooCommerce > Status.

    Mike W

    (@nixiack8)

    Greetings.

    We have not heard back from you in a bit, so I will go ahead and close this thread. If you continue to have the current issue please reply and let us know, otherwise if you have a new issue open a new thread.

    Have a great day!

Viewing 2 replies - 1 through 2 (of 2 total)
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