• Resolved raja_pss

    (@raja_pss)


    Hi, on one of my client’s WooCommerce sites. There is a notification that keeps on showing. When I clicked it showed regarding the woo-payments. Even when I disabled the woo-payments plugin it kept on showing the notification on the dashboard home page. Please help me sort out the issue.

    I also added the screenshot.

    https://snipboard.io/madheB.jpg

    Thank you!

    Cheers
    Raja

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hi @raja_pss

    Thank you for reaching out — we’re happy to help!

    There is a notification that keeps on showing. When I clicked it showed regarding the woo-payments. Even when I disabled the woo-payments plugin it kept on showing the notification on the dashboard home page.

    As I understand, you are not interested in activating WooPayments on the site. To clarify, is the plugin already deactivated, and deleted, if so, or otherwise?

    Also, is this about a new/fresh WooCommerce site, or otherwise?

    How about WooPayments showcased as an option in the screen at WooCommerce > Settings > Payments? If so, there should be 3 vertical dots at the end of the line where it appears, providing the option to discard this.

    I hope this helps! Let us know how it goes.

    Thread Starter raja_pss

    (@raja_pss)

    Thank you for the prompt reply and i followed your instructions and able to disable that notification. Thank you!

    Cheers
    Raja

    Plugin Support Rajesh K. (woo-hc)

    (@rajeshml)

    Hello @raja_pss,

    Glad to know that we were able to help. I will mark this thread as resolved.?Should you have further inquiries, kindly?create a new topic here.

    Meanwhile, if it isn’t too much to ask for – would you mind leaving us a review?here? It only takes a couple of minutes but helps us tremendously. It would mean so much to us and would go a really long way.

    Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)
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