Payments cannot be processed

  • Hello all,

    We are desperately trying to process payments on our site with Woopayments. Everything works in test version, but all cards to all users get rejected for some reason. I cannot undertand the information in the error log, no errors are reported at all. Please advice.

    [ SNIP! Never paste that again on this site. ]
Viewing 3 replies - 1 through 3 (of 3 total)
  • Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    @ivayloa There does not exist a world where pasting 510,007 bytes of log on this site could ever work. I have deleted that unreadable mess.

    Copying that data here will not and cannot work here.

    Please use https://pastebin.com/ or https://gist.github.com/ or the like instead and share a link to that paste in reply here.

    Thread Starter ivayloa

    (@ivayloa)

    @jdembowski I am sorry. Actually i wanted to post just 1 request which was definitely much shorter, but something weird happened.

    Please see the data pasted as per your advice here: https://pastebin.com/zvnvijJx

    Plugin Support Zubair Zahid (woo-hc)

    (@doublezed2)

    Hello ivayloa,

    Thank you for contacting WooCommerce support.

    I understand you’re having trouble processing payments with WooPayments. It works in test mode, but all live payments are getting rejected without any clear errors in the logs.

    Was WooPayments working before, or is this your first time setting it up?
    If it was working, when did the issue start?

    Do you see any messages when payments are rejected?
    Please share screenshots of any errors that appear on the site.
    You may use https://snipboard.io to upload images and share link here.

    Lastly, please share your site’s System Status Report with me.
    You can paste it into https://pastebin.com and share the link here.

    Looking forward to your response. ??

Viewing 3 replies - 1 through 3 (of 3 total)
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