Viewing 8 replies - 1 through 8 (of 8 total)
  • Saif

    (@babylon1999)

    Hello @jagdishsarma,

    Sorry, but I’m not sure if I’m getting the full picture here.

    Could you please provide more details and attach some screenshots as well as steps to reproduce the issue?

    Feel free to use Snipboard to upload your screenshots.

    Look forward to hearing back from you.

    Thread Starter Jagdish Sarma

    (@jagdishsarma)

    Hi, here is the error log I am getting https://snipboard.io/xpZNFA.jpg

    Roxy

    (@roxannestoltz)

    Hi @jagdishsarma ,

    Thanks for sharing the error log!

    Does this error occur when a customer is trying to purchase products from your store??

    I’d like to understand more about your sites current setup, could you please share a copy of your site’s System Status Report?

    You can find it via WooCommerce → Status. Select Get system report and then Copy for support.
    ?
    Once you do that, you can paste the info here in your reply.

    Cheers!

    Thread Starter Jagdish Sarma

    (@jagdishsarma)

    Hi, its not working with when trying to make payment, please check the log

    `
    ### WordPress Environment ###
    
    WordPress address (URL): https://infycons.com
    Site address (URL): https://infycons.com
    WC Version: 7.5.1
    REST API Version: ? 7.5.1
    WC Blocks Version: ? 9.6.6
    Action Scheduler Version: ? 3.5.4
    Log Directory Writable: ?
    WP Version: ? 6.1.1 - There is a newer version of WordPress available (6.2)
    WP Multisite: –
    WP Memory Limit: 2 GB
    WP Debug Mode: –
    WP Cron: ?
    Language: en_US
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: Apache/2.4.48 (Unix) OpenSSL/1.1.1n
    PHP Version: 7.4.22
    PHP Post Max Size: 80 MB
    PHP Time Limit: 900
    PHP Max Input Vars: 1000
    cURL Version: 7.64.0
    OpenSSL/1.1.1n
    
    SUHOSIN Installed: –
    MySQL Version: 5.5.5-10.3.31-MariaDB
    Max Upload Size: 80 MB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?
    
    ### Database ###
    
    WC Database Version: 7.2.0
    WC Database Prefix: wp_
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    Database Data Size: 229.44MB
    Database Index Size: 29.49MB
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    Hide errors from visitors: ?
    
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    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    subscription (subscription)
    variable (variable)
    variable subscription (variable-subscription)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: –
    Enforce Approved Product Download Directories: –
    Order datastore: WC_Order_Data_Store_CPT
    
    ### WC Pages ###
    
    Shop base: #414 - /shop/
    Cart: ? Page does not contain the [woocommerce_cart] shortcode or the woocommerce/cart block.
    Checkout: ? Page not set
    My account: #427 - /my-account/
    Terms and conditions: #2349 - /privacy-and-terms/
    
    ### Theme ###
    
    Name: Amwerk Child
    Version: 1.0.0
    Author URL: https://bold-themes.com
    Child Theme: ?
    Parent Theme Name: Amwerk
    Parent Theme Version: 1.0.8
    Parent Theme Author URL: https://bold-themes.com
    WooCommerce Support: ?
    
    ### Templates ###
    
    Archive Template: Your theme has a woocommerce.php file
    you will not be able to override the woocommerce/archive-product.php custom template since woocommerce.php has priority over archive-product.php. This is intended to prevent display issues.
    
    Overrides: amwerk/woocommerce/cart/mini-cart.php
    amwerk/woocommerce/content-widget-product.php
    amwerk/woocommerce/global/quantity-input.php version 4.2.0 is out of date. The core version is 7.4.0
    amwerk/woocommerce/myaccount/lost-password-confirmation.php
    amwerk/woocommerce/product-searchform.php version 5.0.0 is out of date. The core version is 7.0.1
    amwerk/woocommerce/single-product/add-to-cart/grouped.php version 6.0.0 is out of date. The core version is 7.0.1
    amwerk/woocommerce/single-product/meta.php
    amwerk/woocommerce/single-product/rating.php
    amwerk/woocommerce/single-product/tabs/tabs.php
    amwerk/woocommerce/single-product/title.php
    amwerk/woocommerce/single-product-reviews.php
    
    Outdated Templates: ?
    					
    					
    						Learn how to update
    
    ### Product Visibility by Country Settings ###
    
    Product Visibility by Country: yes
    Hide catalog visibility: yes
    Make non-purchasable: no
    Hide visibility in "WooCommerce Blocks": no
    Modify query: yes
    Redirect URL. You will need Product Visibility by Country for WooCommerce Pro plugin to customize redirect URL.: 
    Modify widget query: no
    Hide price: no
    Content: 
    Info on single product page: no
    Content: The product is not available in your country.
    Info on archives: no
    Content: The product is not available in your country.
    Admin products list column: yes
    Select box type: chosen_select
    Hide product terms: 
    Hide products: 
    Debug mode: 
    Disable URL: 
    Queries: 
    Check post type: 
    Use simple redirect: 
    
    ### Subscriptions ###
    
    WCS_DEBUG: ? No
    Subscriptions Mode: ? Live
    Subscriptions Live URL: https://infycons.com
    Subscription Statuses: draft: 17
    wc-active: 1
    wc-pending: 3
    wc-on-hold: 3
    wc-cancelled: 1
    
    WooCommerce Account Connected: ? No
    Custom Retry Rules: ? No
    Custom Retry Rule Class: ? No
    Custom Raw Retry Rule: ? No
    Custom Retry Rule: ? No
    Retries Migration Status: ? Completed
    Report Cache Enabled: ? Yes
    Cache Update Failures: ? 0 failure
    
    ### Store Setup ###
    
    Country / State: India — Karnataka
    
    ### Subscriptions by Payment Gateway ###
    
    Stripe: draft: 17
    wc-active: 1
    wc-cancelled: 1
    wc-on-hold: 3
    wc-pending: 3
    
    
    ### Payment Gateway Support ###
    
    Stripe: products
    refunds
    tokenization
    add_payment_method
    subscriptions
    subscription_cancellation
    subscription_suspension
    subscription_reactivation
    subscription_amount_changes
    subscription_date_changes
    subscription_payment_method_change
    subscription_payment_method_change_customer
    subscription_payment_method_change_admin
    multiple_subscriptions
    
    
    ### WooCommerce PayPal Payments ###
    
    Onboarded: ?
    Shop country code: IN
    WooCommerce currency supported: ?
    Advanced Card Processing available in country: –
    Pay Later messaging available in country: –
    Webhook status: –
    Vault enabled: ?
    Logging enabled: –
    Reference Transactions: –
    Used PayPal Checkout plugin: –
    Tracking enabled: –
    
    ### Admin ###
    
    Enabled Features: activity-panels
    analytics
    coupons
    customer-effort-score-tracks
    import-products-task
    experimental-fashion-sample-products
    shipping-smart-defaults
    shipping-setting-tour
    homescreen
    marketing
    multichannel-marketing
    mobile-app-banner
    navigation
    onboarding
    onboarding-tasks
    remote-inbox-notifications
    remote-free-extensions
    payment-gateway-suggestions
    shipping-label-banner
    subscriptions
    store-alerts
    transient-notices
    woo-mobile-welcome
    wc-pay-promotion
    wc-pay-welcome-page
    
    Disabled Features: minified-js
    new-product-management-experience
    product-variation-management
    settings
    
    Daily Cron: ? Next scheduled: 2022-12-19 10:20:26 +05:30
    Options: ?
    Notes: 101
    Onboarding: completed
    
    ### Action Scheduler ###
    
    Complete: 2,904
    Oldest: 2022-11-18 10:38:57 +0530
    Newest: 2022-12-19 03:54:55 +0530
    
    Pending: 268
    Oldest: -0001-11-30 05:53:28 +0553
    Newest: 2023-04-10 12:10:37 +0530
    
    Canceled: 38
    Oldest: -0001-11-30 05:53:28 +0553
    Newest: -0001-11-30 05:53:28 +0553
    
    
    ### WooCommerce Zapier ###
    
    Database Version: ? 13
    Detailed Logging Enabled: Yes
    Legacy Mode Disabled: ? Yes
    SSL: ? Yes
    REST API Authentication Key(s): ? 0
    Task History Record Count: ? 0
    
    ### Status report information ###
    
    Generated at: 2023-04-10 14:50:48 +05:30
    `

    Hi,

    You can try the following to see if that helps to fix the issue:

    Hope this helps.

    Hello,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.

    Thanks.

    Hi, I have same issue. “PaymentMethods of type card cannot be attached to Customers directly without 3DS

    Please advise what to do if i want to enable the option “Save Payment infor. to my account for future purchases”.

    there are two issue i am facing with payment submitted as under:

    1. if customer tick check on the option of “Save Payment infor…….” at checkout page, then payment failed and error msg pop up on the screen.
    2. if customer do not check on the option of “save payment information to my account… then check out page go to the next page where customer are told to enter OTP sent to their registered mobile / email, but OTP is not received by customer.

    Taking above concern please give me solution.

    Plugin Support Beauty of Code (woo-hc)

    (@beautyofcode)

    Hi @roytextilegroup008 ,

    I understand that you are experiencing the same issue.

    Since each site setup differs, and in order to align with?forum best practices, please can you?start your own topic?so that we can address your issue(s) separately.

    Thanks!

Viewing 8 replies - 1 through 8 (of 8 total)
  • The topic ‘PaymentMethods of type card cannot be attached to Customers directly without 3DS’ is closed to new replies.