PaymentMethods of type card cannot be attached to Customers directly without 3DS
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Hi, can you please help to find how to fix this issue for India customers: PaymentMethods of type card cannot be attached to Customers directly without 3DS due to Indian payment regulations.Please instead provide the PaymentMethod and Customer alongside a SetupIntent or PaymentIntent with the
setup_future_usage
parameter. See https://support.stripe.com/questions/guide-for-saving-cards-in-india for more details.
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Hello @jagdishsarma,
Sorry, but I’m not sure if I’m getting the full picture here.
Could you please provide more details and attach some screenshots as well as steps to reproduce the issue?
Feel free to use Snipboard to upload your screenshots.
Look forward to hearing back from you.
Hi, here is the error log I am getting https://snipboard.io/xpZNFA.jpg
Hi @jagdishsarma ,
Thanks for sharing the error log!
Does this error occur when a customer is trying to purchase products from your store??
I’d like to understand more about your sites current setup, could you please share a copy of your site’s System Status Report?
You can find it via WooCommerce → Status. Select
Get system report
and thenCopy for support
.
?
Once you do that, you can paste the info here in your reply.Cheers!
Hi, its not working with when trying to make payment, please check the log
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The core version is 7.0.1 amwerk/woocommerce/single-product/meta.php amwerk/woocommerce/single-product/rating.php amwerk/woocommerce/single-product/tabs/tabs.php amwerk/woocommerce/single-product/title.php amwerk/woocommerce/single-product-reviews.php Outdated Templates: ? Learn how to update ### Product Visibility by Country Settings ### Product Visibility by Country: yes Hide catalog visibility: yes Make non-purchasable: no Hide visibility in "WooCommerce Blocks": no Modify query: yes Redirect URL. You will need Product Visibility by Country for WooCommerce Pro plugin to customize redirect URL.: Modify widget query: no Hide price: no Content: Info on single product page: no Content: The product is not available in your country. Info on archives: no Content: The product is not available in your country. Admin products list column: yes Select box type: chosen_select Hide product terms: Hide products: Debug mode: Disable URL: Queries: Check post type: Use simple redirect: ### Subscriptions ### WCS_DEBUG: ? No Subscriptions Mode: ? Live Subscriptions Live URL: https://infycons.com Subscription Statuses: draft: 17 wc-active: 1 wc-pending: 3 wc-on-hold: 3 wc-cancelled: 1 WooCommerce Account Connected: ? No Custom Retry Rules: ? No Custom Retry Rule Class: ? No Custom Raw Retry Rule: ? No Custom Retry Rule: ? No Retries Migration Status: ? Completed Report Cache Enabled: ? Yes Cache Update Failures: ? 0 failure ### Store Setup ### Country / State: India — Karnataka ### Subscriptions by Payment Gateway ### Stripe: draft: 17 wc-active: 1 wc-cancelled: 1 wc-on-hold: 3 wc-pending: 3 ### Payment Gateway Support ### Stripe: products refunds tokenization add_payment_method subscriptions subscription_cancellation subscription_suspension subscription_reactivation subscription_amount_changes subscription_date_changes subscription_payment_method_change subscription_payment_method_change_customer subscription_payment_method_change_admin multiple_subscriptions ### WooCommerce PayPal Payments ### Onboarded: ? Shop country code: IN WooCommerce currency supported: ? Advanced Card Processing available in country: – Pay Later messaging available in country: – Webhook status: – Vault enabled: ? Logging enabled: – Reference Transactions: – Used PayPal Checkout plugin: – Tracking enabled: – ### Admin ### Enabled Features: activity-panels analytics coupons customer-effort-score-tracks import-products-task experimental-fashion-sample-products shipping-smart-defaults shipping-setting-tour homescreen marketing multichannel-marketing mobile-app-banner navigation onboarding onboarding-tasks remote-inbox-notifications remote-free-extensions payment-gateway-suggestions shipping-label-banner subscriptions store-alerts transient-notices woo-mobile-welcome wc-pay-promotion wc-pay-welcome-page Disabled Features: minified-js new-product-management-experience product-variation-management settings Daily Cron: ? Next scheduled: 2022-12-19 10:20:26 +05:30 Options: ? Notes: 101 Onboarding: completed ### Action Scheduler ### Complete: 2,904 Oldest: 2022-11-18 10:38:57 +0530 Newest: 2022-12-19 03:54:55 +0530 Pending: 268 Oldest: -0001-11-30 05:53:28 +0553 Newest: 2023-04-10 12:10:37 +0530 Canceled: 38 Oldest: -0001-11-30 05:53:28 +0553 Newest: -0001-11-30 05:53:28 +0553 ### WooCommerce Zapier ### Database Version: ? 13 Detailed Logging Enabled: Yes Legacy Mode Disabled: ? Yes SSL: ? Yes REST API Authentication Key(s): ? 0 Task History Record Count: ? 0 ### Status report information ### Generated at: 2023-04-10 14:50:48 +05:30 `
Hi,
You can try the following to see if that helps to fix the issue:
- Guide for saving cards in India: FAQ and forthcoming Stripe solutions
Hope this helps.
Hello,
We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.
Thanks.Hi, I have same issue. “PaymentMethods of type card cannot be attached to Customers directly without 3DS“
Please advise what to do if i want to enable the option “Save Payment infor. to my account for future purchases”.
there are two issue i am facing with payment submitted as under:
- if customer tick check on the option of “Save Payment infor…….” at checkout page, then payment failed and error msg pop up on the screen.
- if customer do not check on the option of “save payment information to my account… then check out page go to the next page where customer are told to enter OTP sent to their registered mobile / email, but OTP is not received by customer.
Taking above concern please give me solution.
Hi @roytextilegroup008 ,
I understand that you are experiencing the same issue.
Since each site setup differs, and in order to align with?forum best practices, please can you?start your own topic?so that we can address your issue(s) separately.
Thanks!
- The topic ‘PaymentMethods of type card cannot be attached to Customers directly without 3DS’ is closed to new replies.