• Resolved 4m1l4

    (@4m1l4)


    Hello, I have an issue allowing payments on my form, and not sure what I’m missing here.

    I want to enable only bank payment on forms for adding CPT. I have enabled it in the:

    1. Plugin settings->payment, and
    2. Post form settings -> payment settings -> checked “Enable payments”

    However, when I go to /account/ page and select Publish product (post form) I receive message “Payment type not selected for this form. Please contact admin.”

    Thanks.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Saiful Islam

    (@saifislam01)

    Hi @4m1l4,

    Thank you for sharing the steps you’ve already taken.

    It appears that you’ve correctly enabled the payment options in both the plugin settings and the post form settings. However, the error message you’re encountering, “Payment type not selected for this form,” suggests that the payment method may not have been correctly associated with the specific form you’re using to add your custom post type (CPT).

    To resolve this issue, please follow these steps:

    • Navigate to the User Registration.
    • Edit the specific post form you’re working with.
    • In the Payment Settings section, ensure that the “Enable Payments” option is checked.
    • Verify that the “Bank Payment” option is selected as the payment method.
    • Go to User Registration settings.
    • Under Payments, make sure that the “Bank Payment” method is enabled globally.
    • Double-check that the payment method is correctly assigned to the specific form.
    • Ensure there are no conflicts with other plugins that might be interfering with the payment settings.
    • After making the above adjustments, try submitting the form again via the /account/ page.

    If the issue persists after following these steps, kindly contact us through the website for further assistance. We’ll be happy to investigate further.

    Best regards,

    Thread Starter 4m1l4

    (@4m1l4)

    Thank you. I still see the same issue, so I will contact you through the website.

    Best,

    Plugin Support Saiful Islam

    (@saifislam01)

    ?You’re most welcome. I’m sorry to hear that the problem hasn’t been resolved after the previous steps you’ve taken. Go ahead and contact us through the website for further help.

Viewing 3 replies - 1 through 3 (of 3 total)
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