• Resolved biznext

    (@biznext)


    Hi,

    I got an error: “Payment type not selected for this form. Please contact admin.”

    I added subscription plans, and on the form, setting I checked “Enable Payments” and “Force subscription pack”. Other settings didn’t check.

    This error is shown to not logged-in users.
    Because logged-in users see “You must purchase a subscription package before posting”.

    So, How to fix this error?
    I want to show another message “Please Log in / Register to view this page”, instead of the error I wrote before.

Viewing 10 replies - 1 through 10 (of 10 total)
  • Hello again,

    Please make sure you have the Payment Gateways select on the Settings -> Payments tab. Please read this documentation to know more about the settings.

    If you have the Payment gateway and “Enable Payments” and “Force subscription pack” configured, it should let the users proceed with the next steps. So after crossing above, if you are still facing the same kindly contact us here.

    Regards.

    Thread Starter biznext

    (@biznext)

    Hi, I checked it, and still see this error.

    I will show you screenshots.

    I contacted you on the form on your site.

    Hi,

    Thanks for the acknowledgment. Please follow up on our native support area.

    Regards.

    Thread Starter biznext

    (@biznext)

    Hi,

    I didn’t get your answer yet.

    I used the “Pre-Sales” on the date exactly I wrote the previous reply here.

    Can you check it please and help me?

    Thread Starter biznext

    (@biznext)

    Hi,

    I still waiting for your response!

    Hello @biznext

    Would you please ticket number from our native support so that I can track that? You should get a response on your ticket if that was delivered to our system.

    Regards.

    Thread Starter biznext

    (@biznext)

    I have no ticket.

    Maybe because I did not buy the premium plugin

    Hi,
    If you have contacted us throughout our site contact page, then you should get a ticket ID. It doesn’t matter you are paid user or free.

    However, if you have further issues/queries, you can contact us from here.

    Thanks.

    Thread Starter biznext

    (@biznext)

    Still didn’t get your answer.

    Can you send us you email address to contact you?

    Hi,

    Please reach us from support[at]wedevs.com or contact form here- https://wedevs.com/contact

    Thanks.

Viewing 10 replies - 1 through 10 (of 10 total)
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