Payment Submitted and No Receipt, No Product Link

  • Resolved joesenna

    (@joesenna)


    4 years, 11 months ago

    Can someone from support please communicate as I have an issue. I was charged for the product and didn’t receive any receipt, nor can I login, or PW rest on your site.

    joesenna @ pennstationrentals

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Roland Murg

    (@murgroland)

    Hello @joesenna ,

    I can see your order in our database, but you mistyped your email address when purchasing.

    You entered josenna@ instead of joesenna@ ??

    I saw you opened a ticket on our support desk as well, i will get back to you there with further instructions.

    Thread Starter joesenna

    (@joesenna)

    That explains everything. Thank you for looking into this so fast and fixing.

Viewing 2 replies - 1 through 2 (of 2 total)
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