• Resolved rfortin

    (@rfortin)


    I want “customer notes” to be enabled in my woocommerce email settings. However, when “customer notes” is enabled, every successful order sends an unwanted automatic note to the customer with payment status gibberish. This means the customer receives two very similar emails, one with the order confirmation info (good!), and the other with successful payment status (unnecessary. See below example of added note).

    “The following note has been added to your order:
    Payment Status : Succeeded [ 2020-04-24 13:08:09 ] . Source : visa( credit ). Charge Status :Captured. Transaction ID : txn_1GbXoiE4Omv4m…………..” etc

    I only want the customer to receive the order confirmation. Is there no way to turn off the payment status note while keeping customer notes on? Or make payment status a private note instead of a public note?

    • This topic was modified 4 years, 7 months ago by rfortin.
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