Payment Source Could Not Be Found

  • Hi,

    I am getting this in the log:

    2025-02-17T15:23:30+00:00 DEBUGInfo: Getting payment source with new card details.
    2025-02-17T15:23:30+00:00 DEBUGError: Payment source could not be found.
    2025-02-17T15:23:30+00:00 DEBUGError: Please enter your card details to make a payment

    There is a CC entry in the form and not other payment plugins are active. Any ideas?

    Thanks,
    Stan

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter webusat

    (@webusat)

    Just to update, the same thing happens when I don’t enter any CC data.

    I am using version 6.1.14 with WooCommerce 9.1.4

    Stan

    Thread Starter webusat

    (@webusat)

    Also, checkout was working with PayPal Pro Checkout. We wanted to change to Auth.Net and installed your plugin.

    Stan

    Thread Starter webusat

    (@webusat)

    Hi,

    So it was a conflict with my theme loading:

    https://ajax.googleapis.com/ajax/libs/jquery/3.6.0/jquery.min.js

    in my functions file. Any thoughts on how to remedy other than disable?

    Thanks,
    Stan

    Plugin Author mohsinoffline

    (@mohsinoffline)

    Hi Stan,

    Thanks for using our plugin. I think you answered your own question there. Ideally, no plugin or theme should add jQuery from anywhere except enqueuing the default from WordPress. The checkout page markup containing multiple instances of <script> tags embedding the jQuery library, will create a conflict that will most likely have a knock on effect on any function that relies on jQuery. Does the theme not allow you to disable the additional instance of it?

Viewing 4 replies - 1 through 4 (of 4 total)
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