Payment since Plugin update not possible

Hello @noravs79

can you please send me some screenshot and reports to [email protected] please so we can have a closer look at it.

Thank you

Hello Andreas,

We have the same problem. The entire system is up to date. Paypal normal works, Paypal Plus not.

Shop: https://vandyckkaffee.de

Fee free to do a test buy and write “test” into the comments: https://vandyckkaffee.de/produkt/espresso-robusta-100/

Screenshot: https://gyazo.com/5f3d14436682bdd88eb36364a0117445

This is the log, but that’s looks normal for me:

2019-05-31T08:34:13+00:00 INFO POST https://api.paypal.com/v1/oauth2/token
2019-05-31T08:34:15+00:00 INFO Response Status : 200
2019-05-31T08:34:15+00:00 INFO GET https://api.paypal.com/v1/payments/payment?count=1
2019-05-31T08:34:16+00:00 INFO Response Status : 200
2019-05-31T08:35:11+00:00 INFO GET https://api.paypal.com/v1/payments/payment?count=1
2019-05-31T08:35:12+00:00 INFO Response Status : 200
2019-05-31T08:35:12+00:00 INFO GET https://api.paypal.com/v1/payment-experience/web-profiles/XP-G7F7-9T8X-W6Y7-5YKY
2019-05-31T08:35:13+00:00 INFO Response Status : 200
2019-05-31T08:35:13+00:00 INFO PUT https://api.paypal.com/v1/payment-experience/web-profiles/XP-G7F7-9T8X-W6Y7-5YKY
2019-05-31T08:35:15+00:00 INFO Response Status : 204
2019-05-31T08:35:15+00:00 INFO GET https://api.paypal.com/v1/payments/payment?count=1
2019-05-31T08:35:16+00:00 INFO Response Status : 200
2019-05-31T08:35:27+00:00 INFO POST https://api.paypal.com/v1/payments/payment
2019-05-31T08:35:28+00:00 INFO Response Status : 201
2019-05-31T08:36:03+00:00 INFO POST https://api.paypal.com/v1/payments/payment
2019-05-31T08:36:04+00:00 INFO Response Status : 201
2019-05-31T08:37:07+00:00 INFO POST https://api.paypal.com/v1/payments/payment
2019-05-31T08:37:08+00:00 INFO Response Status : 201
2019-05-31T08:37:59+00:00 INFO POST https://api.paypal.com/v1/payments/payment
2019-05-31T08:38:00+00:00 INFO Response Status : 201

Thanks a lot for your help!
Dirk

Same problem here!
It started happening after WooCommerce Update to 3.6.4!

I have this stack trace if it helps, shows up in FATAL errors log:

2019-05-31T12:02:35+00:00 CRITICAL Uncaught WCPayPalPlus\Order\OrderFactoryException: Cannot create order by value 8090 in /folder/wp-content/plugins/woo-paypalplus/src/Order/OrderFactoryException.php:24
Stack trace:
#0 /folder/wp-content/plugins/woo-paypalplus/src/Order/OrderFactory.php(56): WCPayPalPlus\Order\OrderFactoryException::forInvalidOrderId(8090)
#1 /folder/wp-content/plugins/woo-paypalplus/src/WC/RedirectablePatcher.php(98): WCPayPalPlus\Order\OrderFactory->createById(8090)
#2 /folder/wp-includes/class-wp-hook.php(286): WCPayPalPlus\WC\RedirectablePatcher->patchOrder(8090)
#3 /folder/wp-includes/class-wp-hook.php(310): WP_Hook->apply_filters(”, Array)
#4 /folder/wp-includes/plugin.php(465): WP_Hook->do_action(Array)
#5 /folder/wp-content/plugins/woocommerce/templates/checkout/order-receipt.php(44): do_action(‘woocommerce_rec…’, 8090)
#6 /folder/ in /folder/wp-content/plugins/woo-paypalplus/src/Order/OrderFactoryException.php in Zeile 24

I have multiple errors from multiple order tries ….
I need this fixed ASAP as I cannot process paypal orders anymore ??

• This reply was modified 5 years, 6 months ago by deltaray.

Same problem here

Did you guys activate the new woocommerce admin plugin? I just deactivated it and the issue disappeared…

Same here!

Yes! I deactivated the plugin also and now it works!

Indeed i had that plugin activated.
Is it caused by this plugin???

Obviously, I am not an expert, but don’t they test these things?

Well for me it’s the second time that paypal plus plugin breaks apart after an update.
Perfect timing for a friday…

@deltaray @dmwc @deltaray @cscharinger @noravs79

please try to deactivate other plugins for testing purposes too because our plugin cannot create order instance because the order doesn’t exist in WooCommerce.

We already figured out it happens when the new woocommerce admin plugin is enabled.

@deltaray +1 Problem Fixed After disabling WooCommerce Admin Plugin, Thank you for helping.

• This reply was modified 5 years, 6 months ago by Kashif H Khan.

Our developers confirmed the incompatibility of our plugin with WooCommerce Admin. So yes, please as a first quick solution disable WooCommerce Admin. We will inform you on Monday when our devs are back at work about further steps to provide you a bugfix .

Really sorry for the problems!

Kind regards
Christina

• This reply was modified 5 years, 6 months ago by Christina Fuchs.