payment request for pending reservations

Hi,

if you are using the free version of the plugin, the system doesn’t include pre-installed payment gateways. Upgrading to the PRO version of the program will let you immediately use all the following payment methods:

• PayPal Express Checkout
• Offline Credit Card
• Bank Transfer / Pay upon arrival

In case you have one or more installed payment methods, below the “Status” parameter of a reservation, you should also see another dropdown to select the payment method that the customer will have to use in order to confirm the appointment.

If you are not interested in upgrading VikAppointments, you are still allowed to create new payment methods from the back-end, but you need to develop a payment gateway compatible with our plugin by yourself.

Hi,

I will rephrase :

Can the system send an email with a link for the user to make the payment in the case for example that the order requires the confirmation of the employee?

Steps :

1°user makes places and order without paying

2°employee received the order which is in pending status

3°employees sends a payment link for the order the user made

4° Order becomes confirmed

Is this possible ?

Kind regards,

Hi,

yes, you can do that. First of all you need to create at least a payment method. All the payment methods must be unpublished, otherwise the customers will be able to choose a payment by themselves and proceed with the confirmation without an intervention by the administrator.

At this point, when the administrator receives an appointment request, it needs to access the details of the reservation, select a payment method from the apposite dropdown and check the “Notify Customer” option. This way the customer will receive a notification with the payment instructions.

In a few words, when you want to send a payment link to a customer, you just need to assign a payment method to the reservation and send a notification to the customer.

In case you wish to include some extra information depending on the selected payment, you have to edit the e-mail template used to send notifications to the customers, where you have to include the following code.

<tr>
    <td style="padding: 0; text-align: center;">
        {order_payment_notes}
    </td>
</tr>

The {order_payment_notes} tag will be automatically replaced by the description of the selected payment method.

Wonderful, this is very clear now. I must say that this was an essential option missing with other component.

I left a review, have a good day.