Payment received but n conformation

  • Resolved ValekaVale

    (@valekavale)


    7 years, 3 months ago

    Thanks for plugin and I need to ask you for help as it looks there is no good connection between plugin and PesaPal. We test it multiple times with real purchase and transaction goes well, except we don’t order is not being confirmed with WooCommerce. We need to check that order is completed, so customer can receive confirmation.

    We checked keys and it was ok, on PesaPal site we added our address as domain but we are not sure what should be IPN listener url. Should we add that listener at all, as we tried with plugin main file and that didn’t work.

    Also we think that issue may be in folder permission. Is there any specific recommendation about that?

    Thank you one more time for this plugin and I hope that you can help us.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Paul Kevin

    (@rixeo)

    Hey there @valekavale,

    Sorry for the late response on this. In the PesaPal settings page there should be a URL for the IPN to configure in PesaPal. Could you try login to your PesaPal dashboard and manually resend any past IPN calls to see if it updates the status in your Woocommerce installation? I havent done much work on this with the recent version of Woocommerce.

    Warm Regards
    Paul Kevin

    Thread Starter ValekaVale

    (@valekavale)

    Thank you Kevin, that solved everything. I totally missed that, my fault. Perhaps in some future update you can in that text row add IPN next to APN, for us confused people ??

    Plugin Author Paul Kevin

    (@rixeo)

    Hey there @valekavale,

    You are most welcome, I will consider that for the next release ??

Viewing 3 replies - 1 through 3 (of 3 total)
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