• Resolved adriana98342

    (@adriana98342)


    Just installed Stripe plugin and this is the error in test mode “Payment processing failed. Please retry.” at checkout. I deactivate my Xstore theme and activate Twenty Seventeen without disabling any plugin and NO errors.So i know for start that are no conflicts between the plugins and is something to do with my Xstore theme. At console I have this errors:
    Your card number is incomplete.
    ?ver=3.0:1 Uncaught TypeError: Cannot read property ‘unblock’ of undefined
    at Object.unblock (stripe.min.js?ver=4.0.7:1)
    at HTMLDocument.onError (stripe.min.js?ver=4.0.7:1)
    at HTMLDocument.dispatch (jquery.js?ver=1.12.4:3)
    at HTMLDocument.r.handle (jquery.js?ver=1.12.4:3)
    at Object.trigger (jquery.js?ver=1.12.4:3)
    at Object.a.event.trigger (jquery-migrate.min.js?ver=1.4.1:2)
    at HTMLBodyElement.<anonymous> (jquery.js?ver=1.12.4:3)
    at Function.each (jquery.js?ver=1.12.4:2)
    at a.fn.init.each (jquery.js?ver=1.12.4:2)
    at a.fn.init.trigger (jquery.js?ver=1.12.4:3)

    I enable Logging and the debug message is:
    01-21-2017 @ 23:24:59 – Info: Begin processing payment for order 5671 for the amount of 12.79
    01-21-2017 @ 23:24:59 – charges request: Array
    (
    [currency] => eur
    [amount] => 1279
    [description] => Nail Artists Ireland – Order 5671
    [capture] => true
    [expand[]] => balance_transaction
    [source] => tok_19eYE7Jo3v1Xab0UG0ktlSpH
    )

    01-21-2017 @ 23:25:00 – Processing response: stdClass Object
    (
    [id] => ch_19eYEBJo3v1Xab0UtSk0l7sk
    [object] => charge
    [amount] => 1279
    [amount_refunded] => 0
    [application] =>
    [application_fee] =>
    [balance_transaction] => stdClass Object
    (
    [id] => txn_19eYEBJo3v1Xab0UBUSmrBpO
    [object] => balance_transaction
    [amount] => 1279
    [available_on] => 1485561600
    [created] => 1485041099
    [currency] => eur
    [description] => Nail Artists Ireland – Order 5671
    [fee] => 76
    [fee_details] => Array
    (
    [0] => stdClass Object
    (
    [amount] => 62
    [application] =>
    [currency] => eur
    [description] => Stripe processing fees
    [type] => stripe_fee
    )

    [1] => stdClass Object
    (
    [amount] => 14
    [application] =>
    [currency] => eur
    [description] => VAT
    [type] => tax
    )

    )

    [net] => 1203
    [source] => ch_19eYEBJo3v1Xab0UtSk0l7sk
    [sourced_transfers] => stdClass Object
    (
    [object] => list
    [data] => Array
    (
    )

    [has_more] =>
    [total_count] => 0
    [url] => /v1/transfers?source_transaction=ch_19eYEBJo3v1Xab0UtSk0l7sk
    )

    [status] => pending
    [type] => charge
    )

    [captured] => 1
    [created] => 1485041099
    [currency] => eur
    [customer] =>
    [description] => Nail Artists Ireland – Order 5671
    [destination] =>
    [dispute] =>
    [failure_code] =>
    [failure_message] =>
    [fraud_details] => stdClass Object
    (
    )

    [invoice] =>
    [livemode] =>
    [metadata] => stdClass Object
    (
    )

    [order] =>
    [outcome] => stdClass Object
    (
    [network_status] => approved_by_network
    [reason] =>
    [risk_level] => normal
    [seller_message] => Payment complete.
    [type] => authorized
    )

    [paid] => 1
    [receipt_email] =>
    [receipt_number] =>
    [refunded] =>
    [refunds] => stdClass Object
    (
    [object] => list
    [data] => Array
    (
    )

    [has_more] =>
    [total_count] => 0
    [url] => /v1/charges/ch_19eYEBJo3v1Xab0UtSk0l7sk/refunds
    )

    [review] =>
    [shipping] =>
    [source] => stdClass Object
    (
    [id] => card_19eYE7Jo3v1Xab0Uk2o7EAGr
    [object] => card
    [address_city] =>
    [address_country] =>
    [address_line1] =>
    [address_line1_check] =>
    [address_line2] =>
    [address_state] =>
    [address_zip] =>
    [address_zip_check] =>
    [brand] => Visa
    [country] => US
    [customer] =>
    [cvc_check] => pass
    [dynamic_last4] =>
    [exp_month] => 10
    [exp_year] => 2018
    [fingerprint] => EXrBLzdgePFtSBj8
    [funding] => credit
    [last4] => 4242
    [metadata] => stdClass Object
    (
    )

    [name] => [email protected]
    [tokenization_method] =>
    )

    [source_transfer] =>
    [statement_descriptor] =>
    [status] => succeeded
    )

    01-21-2017 @ 23:25:01 – Success: Stripe charge complete (Charge ID: ch_19eYEBJo3v1Xab0UtSk0l7sk)

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor royho

    (@royho)

    I would suggest you contact your theme author about this. Common conflicts that themes have is using outdated WC template files or enqueuing their own jQuery.

    Thread Starter adriana98342

    (@adriana98342)

    Hi Royho
    I follow @zubairmirza advise – the form-checkout.php file needs to be updated.It works now.
    Thanks for quick reply
    Regards,
    Adriana

Viewing 2 replies - 1 through 2 (of 2 total)
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