• Resolved janni1887

    (@janni1887)


    Hello,

    since the update to the latest version, payment is no longer possible. I have the problem on 3 pages.

    Checkout:
    https://snipboard.io/QpSU1v.jpg

    API OK:
    https://snipboard.io/Fm03Xv.jpg

    2024-04-09T00:20:25+00:00 DEBUG 
    ====Stripe Version: 8.1.1====
    ====Stripe Plugin API Version: 2019-09-09====
    ====Start Log====
    account
    ====End Log====
    
    2024-04-09T01:43:04+00:00 DEBUG 
    ====Stripe Version: 8.1.1====
    ====Stripe Plugin API Version: 2019-09-09====
    ====Start Log====
    Stripe Payment Request live mode requires SSL.
    ====End Log====
    
    2024-04-09T02:20:33+00:00 DEBUG 
    ====Stripe Version: 8.1.1====
    ====Stripe Plugin API Version: 2019-09-09====
    ====Start Log====
    account
    ====End Log====
    
    2024-04-09T04:22:08+00:00 DEBUG 
    ====Stripe Version: 8.1.1====
    ====Stripe Plugin API Version: 2019-09-09====
    ====Start Log====
    account
    ====End Log====
    
    2024-04-09T06:07:43+00:00 DEBUG 
    ====Stripe Version: 8.1.1====
    ====Stripe Plugin API Version: 2019-09-09====
    ====Start Log====
    Could not find order via refund ID: re_3OyxdHDvH5DClWfI0MJ9vHVo
    ====End Log====
    
    2024-04-09T06:07:43+00:00 DEBUG 
    ====Stripe Version: 8.1.1====
    ====Stripe Plugin API Version: 2019-09-09====
    ====Start Log====
    Could not find order via charge ID: ch_3OyxdHDvH5DClWfI0fLF5QKU
    ====End Log====
    
    2024-04-09T06:23:13+00:00 DEBUG 
    ====Stripe Version: 8.1.1====
    ====Stripe Plugin API Version: 2019-09-09====
    ====Start Log====
    account
    ====End Log====
    
    2024-04-09T06:41:46+00:00 DEBUG 
    ====Stripe Version: 8.1.1====
    ====Stripe Plugin API Version: 2019-09-09====
    ====Start Log====
    payment_methods/
    ====End Log====
    
    2024-04-09T06:41:46+00:00 DEBUG 
    ====Stripe Version: 8.1.1====
    ====Stripe Plugin API Version: 2019-09-09====
    ====Start Log====
    Error: The information for creating and confirming the intent is missing the following data: payment_method.
    ====End Log====
    
    2024-04-09T06:45:58+00:00 DEBUG 
    ====Stripe Version: 7.9.3====
    ====Start Log====
    payment_methods?expand[]=data.sepa_debit.generated_from.charge&expand[]=data.sepa_debit.generated_from.setup_attempt request: Array
    (
        [customer] => cus_H11d2BaOe77su6
        [type] => sepa_debit
        [limit] => 100
    )
    
    ====End Log====
    
    2024-04-09T06:46:05+00:00 DEBUG 
    ====Stripe Version: 7.9.3====
    ====Start Log====
    payment_intents request: Array
    (
        [amount] => 59890
        [currency] => usd
        [payment_method_types] => Array
            (
                [0] => card
                [1] => link
            )
    
        [capture_method] => automatic
    )
    
    ====End Log====
    
    2024-04-09T06:46:18+00:00 DEBUG 
    ====Stripe Version: 7.9.3====
    ====Start Log====
    payment_intents request: Array
    (
        [amount] => 59890
        [currency] => usd
        [payment_method_types] => Array
            (
                [0] => card
                [1] => link
            )
    
        [capture_method] => automatic
    )
    
    ====End Log====
    
    2024-04-09T06:51:18+00:00 DEBUG 
    ====Stripe Version: 8.1.1====
    ====Stripe Plugin API Version: 2019-09-09====
    ====Start Log====
    account
    ====End Log====
    
    2024-04-09T06:51:35+00:00 DEBUG 
    ====Stripe Version: 8.1.1====
    ====Stripe Plugin API Version: 2019-09-09====
    ====Start Log====
    account
    ====End Log====
    
    2024-04-09T06:52:09+00:00 DEBUG 
    ====Stripe Version: 8.1.1====
    ====Stripe Plugin API Version: 2019-09-09====
    ====Start Log====
    account
    ====End Log====
    
    2024-04-09T06:52:11+00:00 DEBUG 
    ====Stripe Version: 8.1.1====
    ====Stripe Plugin API Version: 2019-09-09====
    ====Start Log====
    account
    ====End Log====
    
    2024-04-09T06:52:13+00:00 DEBUG 
    ====Stripe Version: 8.1.1====
    ====Stripe Plugin API Version: 2019-09-09====
    ====Start Log====
    account
    ====End Log====
    
    2024-04-09T06:57:26+00:00 DEBUG 
    ====Stripe Version: 8.1.1====
    ====Stripe Plugin API Version: 2019-09-09====
    ====Start Log====
    payment_methods/
    ====End Log====
    
    2024-04-09T06:57:26+00:00 DEBUG 
    ====Stripe Version: 8.1.1====
    ====Stripe Plugin API Version: 2019-09-09====
    ====Start Log====
    Error: The information for creating and confirming the intent is missing the following data: payment_method.
    ====End Log====
    
    2024-04-09T06:58:08+00:00 DEBUG 
    ====Stripe Version: 8.1.1====
    ====Stripe Plugin API Version: 2019-09-09====
    ====Start Log====
    account
    ====End Log====
    
    2024-04-09T07:09:06+00:00 DEBUG 
    ====Stripe Version: 8.1.1====
    ====Stripe Plugin API Version: 2019-09-09====
    ====Start Log====
    account
    ====End Log====
    
    2024-04-09T07:09:08+00:00 DEBUG 
    ====Stripe Version: 8.1.1====
    ====Stripe Plugin API Version: 2019-09-09====
    ====Start Log====
    account
    ====End Log====
    
    2024-04-09T07:09:10+00:00 DEBUG 
    ====Stripe Version: 8.1.1====
    ====Stripe Plugin API Version: 2019-09-09====
    ====Start Log====
    account
    ====End Log====
    
    2024-04-09T07:10:01+00:00 DEBUG 
    ====Stripe Version: 8.1.1====
    ====Stripe Plugin API Version: 2019-09-09====
    ====Start Log====
    payment_methods/
    ====End Log====
    
    2024-04-09T07:10:01+00:00 DEBUG 
    ====Stripe Version: 8.1.1====
    ====Stripe Plugin API Version: 2019-09-09====
    ====Start Log====
    Error: The information for creating and confirming the intent is missing the following data: payment_method.
    ====End Log====
    
    
    WordPress Environment
    
    WordPress address (URL): https://www.verisana.com
    Site address (URL): https://www.verisana.com
    WC Version: 8.7.0
    REST API Version: ? 8.7.0
    Action Scheduler Version: ? 3.7.2
    Log Directory Writable: ?
    WP Version: 6.5
    WP Multisite: –
    WP Memory Limit: 768 MB
    WP Debug Mode: –
    WP Cron: ?
    Language: en_US
    External object cache: – Server Environment
    
    Server Info: Apache
    PHP Version: 7.4.33
    PHP Post Max Size: 256 MB
    PHP Time Limit: 120
    PHP Max Input Vars: 3000
    cURL Version: 8.2.1
    OpenSSL/3.1.1
    
    SUHOSIN Installed: –
    MySQL Version: 5.7.44-48-log
    Max Upload Size: 256 MB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ? Database
    
    WC Database Version: 8.5.2
    WC Database Prefix: vrs_
    Total Database Size: 276.20MB
    Database Data Size: 203.54MB
    Database Index Size: 72.66MB
    vrs_woocommerce_sessions: Data: 14.02MB + Index: 0.02MB + Engine InnoDB
    vrs_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    vrs_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    vrs_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    vrs_woocommerce_order_items: Data: 0.28MB + Index: 0.13MB + Engine InnoDB
    vrs_woocommerce_order_itemmeta: Data: 3.52MB + Index: 3.03MB + Engine InnoDB
    vrs_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    vrs_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    vrs_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    vrs_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    vrs_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    vrs_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    vrs_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    vrs_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    vrs_actionscheduler_actions: Data: 25.08MB + Index: 16.55MB + Engine InnoDB
    vrs_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    vrs_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    vrs_actionscheduler_logs: Data: 4.52MB + Index: 3.03MB + Engine InnoDB
    vrs_ac_segments: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    vrs_admin_columns: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    vrs_affiliate_wp_affiliatemeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    vrs_affiliate_wp_affiliates: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    vrs_affiliate_wp_campaigns: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    vrs_affiliate_wp_connections: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    vrs_affiliate_wp_coupons: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    vrs_affiliate_wp_creatives: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    vrs_affiliate_wp_customermeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    vrs_affiliate_wp_customers: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    vrs_affiliate_wp_custom_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    vrs_affiliate_wp_groups: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    vrs_affiliate_wp_notifications: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    vrs_affiliate_wp_payouts: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    vrs_affiliate_wp_referralmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    vrs_affiliate_wp_referrals: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    vrs_affiliate_wp_rest_consumers: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    vrs_affiliate_wp_sales: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    vrs_affiliate_wp_visits: Data: 0.09MB + Index: 0.02MB + Engine InnoDB
    vrs_alm: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    vrs_automatewoo_abandoned_carts: Data: 0.02MB + Index: 0.01MB + Engine MyISAM
    vrs_automatewoo_customers: Data: 0.55MB + Index: 1.11MB + Engine MyISAM
    vrs_automatewoo_customer_meta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    vrs_automatewoo_guests: Data: 0.16MB + Index: 0.27MB + Engine MyISAM
    vrs_automatewoo_guest_meta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    vrs_automatewoo_logs: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    vrs_automatewoo_log_meta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    vrs_automatewoo_queue: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    vrs_automatewoo_queue_meta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    vrs_commentmeta: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
    vrs_comments: Data: 1.52MB + Index: 0.86MB + Engine InnoDB
    vrs_failed_jobs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    vrs_iwp_backup_status: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
    vrs_iwp_file_list: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    vrs_iwp_processed_iterator: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    vrs_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    vrs_mailchimp_carts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    vrs_mailchimp_jobs: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    vrs_nf3_actions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    vrs_nf3_action_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    vrs_nf3_chunks: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    vrs_nf3_fields: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    vrs_nf3_field_meta: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
    vrs_nf3_forms: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    vrs_nf3_form_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    vrs_nf3_objects: Data: 0.45MB + Index: 0.00MB + Engine InnoDB
    vrs_nf3_object_meta: Data: 49.56MB + Index: 0.00MB + Engine InnoDB
    vrs_nf3_relationships: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    vrs_nf3_upgrades: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
    vrs_options: Data: 5.33MB + Index: 0.30MB + Engine InnoDB
    vrs_postmeta: Data: 54.58MB + Index: 33.09MB + Engine InnoDB
    vrs_posts: Data: 7.52MB + Index: 0.66MB + Engine InnoDB
    vrs_queue: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    vrs_redirection_404: Data: 24.31MB + Index: 3.93MB + Engine MyISAM
    vrs_redirection_groups: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    vrs_redirection_items: Data: 0.03MB + Index: 0.04MB + Engine MyISAM
    vrs_redirection_logs: Data: 0.02MB + Index: 0.00MB + Engine MyISAM
    vrs_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    vrs_terms: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
    vrs_term_relationships: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
    vrs_term_taxonomy: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
    vrs_usermeta: Data: 5.52MB + Index: 4.03MB + Engine InnoDB
    vrs_users: Data: 0.23MB + Index: 0.20MB + Engine InnoDB
    vrs_wc_admin_notes: Data: 0.09MB + Index: 0.00MB + Engine InnoDB
    vrs_wc_admin_note_actions: Data: 0.08MB + Index: 0.02MB + Engine InnoDB
    vrs_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    vrs_wc_customer_lookup: Data: 0.19MB + Index: 0.13MB + Engine InnoDB
    vrs_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    vrs_wc_orders: Data: 0.02MB + Index: 0.11MB + Engine InnoDB
    vrs_wc_orders_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    vrs_wc_order_addresses: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    vrs_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    vrs_wc_order_operational_data: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    vrs_wc_order_product_lookup: Data: 0.20MB + Index: 0.20MB + Engine InnoDB
    vrs_wc_order_stats: Data: 0.45MB + Index: 0.31MB + Engine InnoDB
    vrs_wc_order_tax_lookup: Data: 0.13MB + Index: 0.11MB + Engine InnoDB
    vrs_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    vrs_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    vrs_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
    vrs_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    vrs_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    vrs_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    vrs_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    vrs_woocommerce_shipping_table_rates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    vrs_wps_hit: Data: 1.52MB + Index: 1.91MB + Engine InnoDB
    vrs_wps_index: Data: 0.44MB + Index: 0.53MB + Engine InnoDB
    vrs_wps_key: Data: 0.08MB + Index: 0.05MB + Engine InnoDB
    vrs_wps_object_term: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
    vrs_wps_object_type: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
    vrs_wps_query: Data: 0.14MB + Index: 0.09MB + Engine InnoDB
    vrs_wps_uri: Data: 0.31MB + Index: 0.16MB + Engine InnoDB
    vrs_wps_user_agent: Data: 0.17MB + Index: 0.06MB + Engine InnoDB
    vrs_yith_wcps_shippings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    vrs_yoast_indexable: Data: 0.19MB + Index: 0.13MB + Engine InnoDB
    vrs_yoast_indexable_hierarchy: Data: 0.05MB + Index: 0.05MB + Engine InnoDB
    vrs_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    vrs_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    vrs_yoast_seo_links: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    vrs_yoast_seo_meta: Data: 0.50MB + Index: 0.00MB + Engine InnoDB Post Type Counts
    
    acf-field: 469
    acf-field-group: 61
    ads: 2
    attachment: 1401
    custom_css: 2
    customize_changeset: 1
    icons: 83
    nav_menu_item: 3
    nf_sub: 382
    oembed_cache: 9
    page: 64
    post: 19
    product: 117
    revision: 1263
    shop_coupon: 44
    shop_order: 5379
    shop_order_refund: 316
    shop_subscription: 17
    wc_order_email: 3
    wc_order_status: 11 Security
    
    Secure connection (HTTPS): ?
    Hide errors from visitors: ? Active Plugins (50)
    
    InfiniteWP - Client: by Revmakx – 1.13.0
    2ZERO6 Hooks: by Jan Reiter – 1.0
    ACF Content Analysis for Yoast SEO: by Thomas Kr?ftner
    ViktorFroberg
    marol87
    pekz0r
    angrycreative
    Team Yoast – 3.1
    
    Admin Columns Pro: by AdminColumns.com – 6.4.6
    Advanced Custom Fields PRO: by WP Engine – 6.2.8
    AffiliateWP - PayPal Payouts: by Pippin Williamson and Andrew Munro – 1.4
    AffiliateWP: by AffiliateWP – 2.15.3
    AffiliateWP - Affiliate Portal: by AffiliateWP – 1.2.3
    AffiliateWP - Affiliate Product Rates: by AffiliateWP – 1.2.1
    AffiliateWP - Allow Own Referrals: by Sandhills Development
    LLC – 1.2
    
    AffiliateWP - Show Affiliate Coupons: by AffiliateWP – 1.0.7
    AffiliateWP - Tiered Rates: by Sandhills Development
    LLC – 1.3
    
    AffiliateWP - WooCommerce Redirect Affiliates: by Sandhills Development
    LLC – 1.2
    
    All-in-One WP Migration: by ServMask – 7.81
    AutomateWoo: by WooCommerce – 6.0.5 (update to version 6.0.18 is available)
    BackWPup: by WP MEDIA SAS – 4.0.4
    Better Search Replace: by WP Engine – 1.4.5
    Classic Editor: by WordPress Contributors – 1.6.3
    Conversion Tracking for Bing in WooCommerce: by Worcester Web Studio – 1.0.7.2
    CookieYes | GDPR Cookie Consent: by CookieYes – 3.2.1
    Yoast Duplicate Post: by Enrico Battocchi & Team Yoast – 4.5
    GTM4WP - A Google Tag Manager (GTM) plugin for WordPress: by Thomas Geiger – 1.20.2
    Intervention: by Sober – 1.1.1
    Loco Translate: by Tim Whitlock – 2.6.7
    Manual Reviews for WooCommerce: by Royalz Toolkits – 1.0
    Metorik Helper: by Metorik – 1.7.1
    Ninja Forms: by Saturday Drive – 3.8.2
    NinjaFirewall (WP Edition): by The Ninja Technologies Network – 4.5.11
    PixelYourSite: by PixelYourSite – 9.5.4
    Popups for WooCommerce: Add to Cart, Checkout & More: by WPFactory – 1.4.9
    Product Recommendation Quiz for eCommerce: by RevenueHunt – 2.2.6
    Redirection: by John Godley – 5.4.2
    SVG Support: by Benbodhi – 2.5.5
    Tidio Chat: by Tidio LLC – 6.0.17
    Advanced Editor Tools: by Automattic – 5.9.2
    Advanced Order Export For WooCommerce: by AlgolPlus – 3.5.0
    Product Feed PRO for WooCommerce: by AdTribes.io – 13.3.1
    WooCommerce Checkout Manager: by QuadLayers – 7.4.6
    WooCommerce PayPal Pro (Classic and PayFlow Editions) Gateway: by WooCommerce – 4.4.17 (update to version 4.5.1 is available)
    WooCommerce Stripe Gateway: by WooCommerce – 8.1.1
    WooCommerce Google Analytics Pro: by SkyVerge – 2.0.16
    WooCommerce Order Status Manager: by SkyVerge – 1.15.2
    WooCommerce PDF Invoices: by Andrew Benbow – 5.0.3
    WooCommerce Product Add-ons: by WooCommerce – 6.4.7 (update to version 6.8.1 is available)
    WooCommerce Product Reviews Pro: by SkyVerge – 1.19.1
    WooCommerce Product Search: by itthinx – 4.16.0 (update to version 5.3.0 is available)
    WooCommerce Table Rate Shipping: by Bolder Elements – 4.0.3
    WooCommerce: by Automattic – 8.7.0
    Yoast SEO: by Team Yoast – 22.4
    WP Downgrade | Specific Core Version: by Reisetiger – 1.2.6 Inactive Plugins (2)
    
    AffiliateWP - Payout Statements: by KryptoniteWP – 1.4.2
    DHL Shipping Germany for WooCommerce: by DHL – 3.6.5 Must Use Plugins (2)
    
    InfiniteWP - Client Loader: by Revmakx – 1.0.1
    NinjaFirewall WP (mu-plugin): by The Ninja Technologies Network – 1.0 Settings
    
    API Enabled: ?
    Force SSL: ?
    Currency: USD ($)
    Currency Position: right
    Thousand Separator: .
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    subscription (subscription)
    variable (variable)
    variable subscription (variable-subscription)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to Woo.com: ?
    Enforce Approved Product Download Directories: –
    HPOS feature screen enabled: –
    HPOS feature enabled: –
    Order datastore: WC_Order_Data_Store_CPT
    HPOS data sync enabled: – Logging
    
    Enabled: ?
    Handler: Automattic\WooCommerce\Internal\Admin\Logging\LogHandlerFileV2
    Retention period: 30 days
    Level threshold: –
    Log directory size: 37 MB WC Pages
    
    Shop base: #716 - /shop/
    Cart: #740 - /cart/
    Checkout: #741 - /checkout/
    My account: #742 - /my-account/
    Terms and conditions: #596 - /terms-and-conditions/ Theme
    
    Name: Verisana
    Version: 1
    Author URL: https://www.feijoomontenegro.com
    Child Theme:  – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
    WooCommerce Support:  Templates
    
    Overrides: verisana/woocommerce/archive-product.php
    verisana/woocommerce/auth/footer.php
    verisana/woocommerce/auth/form-grant-access.php version 2.4.0 is out of date. The core version is 4.3.0
    verisana/woocommerce/auth/form-login.php version 3.4.0 is out of date. The core version is 7.0.1
    verisana/woocommerce/auth/header.php
    verisana/woocommerce/cart/cart-empty.php version 3.5.0 is out of date. The core version is 7.0.1
    verisana/woocommerce/cart/cart-item-data.php
    verisana/woocommerce/cart/cart-shipping.php version 3.6.0 is out of date. The core version is 8.8.0
    verisana/woocommerce/cart/cart-totals.php
    verisana/woocommerce/cart/cart.php version 3.7.0 is out of date. The core version is 7.9.0
    verisana/woocommerce/cart/cross-sells.php version 3.0.0 is out of date. The core version is 4.4.0
    verisana/woocommerce/cart/mini-cart.php version 3.7.0 is out of date. The core version is 7.9.0
    verisana/woocommerce/cart/proceed-to-checkout-button.php version 2.4.0 is out of date. The core version is 7.0.1
    verisana/woocommerce/cart/shipping-calculator.php version 3.5.0 is out of date. The core version is 7.0.1
    verisana/woocommerce/checkout/cart-errors.php
    verisana/woocommerce/checkout/form-billing.php
    verisana/woocommerce/checkout/form-checkout.php
    verisana/woocommerce/checkout/form-coupon.php version 3.4.4 is out of date. The core version is 7.0.1
    verisana/woocommerce/checkout/form-login.php version 3.4.0 is out of date. The core version is 3.8.0
    verisana/woocommerce/checkout/form-pay.php version 3.4.0 is out of date. The core version is 8.2.0
    verisana/woocommerce/checkout/form-shipping.php
    verisana/woocommerce/checkout/order-receipt.php
    verisana/woocommerce/checkout/payment-method.php
    verisana/woocommerce/checkout/payment.php version 3.5.3 is out of date. The core version is 8.1.0
    verisana/woocommerce/checkout/review-order.php version 3.3.0 is out of date. The core version is 5.2.0
    verisana/woocommerce/checkout/terms.php
    verisana/woocommerce/checkout/thankyou.php version 3.7.0 is out of date. The core version is 8.1.0
    verisana/woocommerce/content-product.php
    verisana/woocommerce/content-single-product.php
    verisana/woocommerce/content-widget-product.php
    verisana/woocommerce/content-widget-reviews.php
    verisana/woocommerce/emails/admin-cancelled-order.php version 3.7.0 is out of date. The core version is 4.1.0
    verisana/woocommerce/emails/admin-failed-order.php
    verisana/woocommerce/emails/admin-new-order.php
    verisana/woocommerce/emails/customer-completed-order.php
    verisana/woocommerce/emails/customer-invoice.php
    verisana/woocommerce/emails/customer-new-account.php version 3.7.0 is out of date. The core version is 6.0.0
    verisana/woocommerce/emails/customer-note.php
    verisana/woocommerce/emails/customer-on-hold-order.php version 3.7.0 is out of date. The core version is 7.3.0
    verisana/woocommerce/emails/customer-processing-order.php
    verisana/woocommerce/emails/customer-refunded-order.php
    verisana/woocommerce/emails/customer-reset-password.php version 3.7.0 is out of date. The core version is 4.0.0
    verisana/woocommerce/emails/email-addresses.php version 3.5.4 is out of date. The core version is 8.6.0
    verisana/woocommerce/emails/email-customer-details.php
    verisana/woocommerce/emails/email-downloads.php
    verisana/woocommerce/emails/email-footer.php version 3.7.0 is out of date. The core version is 7.4.0
    verisana/woocommerce/emails/email-header.php version 2.4.0 is out of date. The core version is 7.4.0
    verisana/woocommerce/emails/email-order-details.php
    verisana/woocommerce/emails/email-order-items.php
    verisana/woocommerce/emails/email-styles.php version 3.3.0 is out of date. The core version is 8.6.0
    verisana/woocommerce/emails/plain/admin-cancelled-order.php version 3.7.0 is out of date. The core version is 4.1.0
    verisana/woocommerce/emails/plain/admin-failed-order.php
    verisana/woocommerce/emails/plain/admin-new-order.php
    verisana/woocommerce/emails/plain/customer-completed-order.php
    verisana/woocommerce/emails/plain/customer-invoice.php
    verisana/woocommerce/emails/plain/customer-new-account.php version 3.7.0 is out of date. The core version is 6.0.0
    verisana/woocommerce/emails/plain/customer-note.php
    verisana/woocommerce/emails/plain/customer-on-hold-order.php version 3.7.0 is out of date. The core version is 7.3.0
    verisana/woocommerce/emails/plain/customer-processing-order.php
    verisana/woocommerce/emails/plain/customer-refunded-order.php
    verisana/woocommerce/emails/plain/customer-reset-password.php
    verisana/woocommerce/emails/plain/email-addresses.php version 3.4.0 is out of date. The core version is 8.6.0
    verisana/woocommerce/emails/plain/email-customer-details.php
    verisana/woocommerce/emails/plain/email-downloads.php
    verisana/woocommerce/emails/plain/email-order-details.php
    verisana/woocommerce/emails/plain/email-order-items.php version 3.7.0 is out of date. The core version is 5.2.0
    verisana/woocommerce/global/breadcrumb.php
    verisana/woocommerce/global/form-login.php version 3.6.0 is out of date. The core version is 7.0.1
    verisana/woocommerce/global/quantity-input.php version 3.6.0 is out of date. The core version is 7.8.0
    verisana/woocommerce/global/sidebar.php
    verisana/woocommerce/global/wrapper-end.php
    verisana/woocommerce/global/wrapper-start.php
    verisana/woocommerce/loop/add-to-cart.php
    verisana/woocommerce/loop/loop-end.php
    verisana/woocommerce/loop/loop-start.php
    verisana/woocommerce/loop/no-products-found.php version 2.0.0 is out of date. The core version is 7.8.0
    verisana/woocommerce/loop/orderby.php
    verisana/woocommerce/loop/pagination.php
    verisana/woocommerce/loop/price.php
    verisana/woocommerce/loop/rating.php
    verisana/woocommerce/loop/result-count.php
    verisana/woocommerce/loop/sale-flash.php
    verisana/woocommerce/myaccount/dashboard.php version 2.6.0 is out of date. The core version is 4.4.0
    verisana/woocommerce/myaccount/downloads.php version 3.2.0 is out of date. The core version is 7.8.0
    verisana/woocommerce/myaccount/form-add-payment-method.php version 3.4.0 is out of date. The core version is 7.8.0
    verisana/woocommerce/myaccount/form-edit-account.php version 3.5.0 is out of date. The core version is 8.7.0
    verisana/woocommerce/myaccount/form-edit-address.php version 3.6.0 is out of date. The core version is 7.0.1
    verisana/woocommerce/myaccount/form-login.php version 3.6.0 is out of date. The core version is 7.0.1
    verisana/woocommerce/myaccount/form-lost-password.php version 3.5.2 is out of date. The core version is 7.0.1
    verisana/woocommerce/myaccount/form-reset-password.php version 3.5.5 is out of date. The core version is 7.0.1
    verisana/woocommerce/myaccount/lost-password-confirmation.php version 3.5.2 is out of date. The core version is 3.9.0
    verisana/woocommerce/myaccount/my-account.php
    verisana/woocommerce/myaccount/my-address.php version 2.6.0 is out of date. The core version is 8.7.0
    verisana/woocommerce/myaccount/my-downloads.php
    verisana/woocommerce/myaccount/my-orders.php
    verisana/woocommerce/myaccount/navigation.php
    verisana/woocommerce/myaccount/orders.php version 3.7.0 is out of date. The core version is 8.5.0
    verisana/woocommerce/myaccount/payment-methods.php version 2.6.0 is out of date. The core version is 7.8.0
    verisana/woocommerce/myaccount/view-order.php
    verisana/woocommerce/notices/error.php version 3.5.0 is out of date. The core version is 8.6.0
    verisana/woocommerce/notices/notice.php version 3.5.0 is out of date. The core version is 8.6.0
    verisana/woocommerce/notices/success.php version 3.5.0 is out of date. The core version is 8.6.0
    verisana/woocommerce/order/form-tracking.php version 3.6.0 is out of date. The core version is 7.0.1
    verisana/woocommerce/order/order-again.php version 3.5.0 is out of date. The core version is 7.8.0
    verisana/woocommerce/order/order-details-customer.php version 3.4.4 is out of date. The core version is 8.7.0
    verisana/woocommerce/order/order-details-item.php version 3.7.0 is out of date. The core version is 5.2.0
    verisana/woocommerce/order/order-details.php version 3.7.0 is out of date. The core version is 8.5.0
    verisana/woocommerce/order/order-downloads.php
    verisana/woocommerce/order/tracking.php
    verisana/woocommerce/product-searchform.php version 3.3.0 is out of date. The core version is 7.0.1
    verisana/woocommerce/single-product/add-to-cart/external.php version 3.4.0 is out of date. The core version is 7.0.1
    verisana/woocommerce/single-product/add-to-cart/grouped.php version 3.4.0 is out of date. The core version is 7.0.1
    verisana/woocommerce/single-product/add-to-cart/simple.php version 3.4.0 is out of date. The core version is 7.0.1
    verisana/woocommerce/single-product/add-to-cart/variable.php version 3.5.5 is out of date. The core version is 6.1.0
    verisana/woocommerce/single-product/add-to-cart/variation-add-to-cart-button.php version 3.4.0 is out of date. The core version is 7.0.1
    verisana/woocommerce/single-product/add-to-cart/variation.php
    verisana/woocommerce/single-product/meta.php
    verisana/woocommerce/single-product/photoswipe.php
    verisana/woocommerce/single-product/price.php
    verisana/woocommerce/single-product/product-attributes.php
    verisana/woocommerce/single-product/product-image.php version 3.5.1 is out of date. The core version is 7.8.0
    verisana/woocommerce/single-product/product-thumbnails.php
    verisana/woocommerce/single-product/rating.php
    verisana/woocommerce/single-product/related.php version 3.0.0 is out of date. The core version is 3.9.0
    verisana/woocommerce/single-product/review-meta.php
    verisana/woocommerce/single-product/review-rating.php
    verisana/woocommerce/single-product/review.php
    verisana/woocommerce/single-product/sale-flash.php
    verisana/woocommerce/single-product/share.php
    verisana/woocommerce/single-product/short-description.php
    verisana/woocommerce/single-product/stock.php
    verisana/woocommerce/single-product/tabs/additional-information.php
    verisana/woocommerce/single-product/tabs/description.php
    verisana/woocommerce/single-product/tabs/tabs.php version 2.4.0 is out of date. The core version is 3.8.0
    verisana/woocommerce/single-product/title.php
    verisana/woocommerce/single-product/up-sells.php
    verisana/woocommerce/single-product-reviews.php version 3.6.0 is out of date. The core version is 4.3.0
    verisana/woocommerce/single-product.php
    verisana/woocommerce/content-product_cat.php version 2.6.1 is out of date. The core version is 4.7.0
    verisana/woocommerce/taxonomy-product_cat.php version 1.6.4 is out of date. The core version is 4.7.0
    verisana/woocommerce/taxonomy-product_tag.php version 1.6.4 is out of date. The core version is 4.7.0
    
    Outdated Templates: ?
    
                        Learn how to update
    
    Admin
    
    Enabled Features: activity-panels
    analytics
    product-block-editor
    coupons
    core-profiler
    customer-effort-score-tracks
    import-products-task
    experimental-fashion-sample-products
    shipping-smart-defaults
    shipping-setting-tour
    homescreen
    marketing
    mobile-app-banner
    navigation
    onboarding
    onboarding-tasks
    product-variation-management
    product-virtual-downloadable
    product-external-affiliate
    product-grouped
    product-linked
    remote-inbox-notifications
    remote-free-extensions
    payment-gateway-suggestions
    shipping-label-banner
    subscriptions
    store-alerts
    transient-notices
    woo-mobile-welcome
    wc-pay-promotion
    wc-pay-welcome-page
    
    Disabled Features: customize-store
    minified-js
    new-product-management-experience
    product-pre-publish-modal
    settings
    async-product-editor-category-field
    
    Daily Cron: ? Next scheduled: 2024-04-09 07:27:20 +02:00
    Options: ?
    Notes: 203
    Onboarding: completed Action Scheduler
    
    Complete: 45,854
    Oldest: 2024-03-09 07:26:45 +0000
    Newest: 2024-04-09 07:23:17 +0000
    
    Failed: 54
    Oldest: 2020-04-08 19:25:28 +0000
    Newest: 2023-09-26 13:14:41 +0000
    
    Pending: 18
    Oldest: 2024-04-09 07:25:02 +0000
    Newest: 2024-04-30 11:37:41 +0000 pdf-invoices
    
    PHP Version: ? Version 7.4.33 is installed.
    DOMDocument: ? Version 20031129 is installed.
    PCRE: ? Version 7.4.33 is installed.
    Zlib: ? Version 7.4.33 is installed.
    ZipArchive: ? Version 1.15.6 is installed.
    ICONV: ? Version 2.38 is installed.
    MBString: ? Yes
    GD: ? Version 7.4.33 is installed.
    PDF Generator: ? DOMPDF
    Order status to create invoice: ? Processing
    Set Resources Folder: ? True
    Remote Logo: ? False
    Which date does the invoice use?: ? Completed
    PDF Creation Method: ? File
    New order email: ? No. Recipient : [email protected]
    Cancelled order email: ? No. Recipient : [email protected]
    Failed order email: ? No. Recipient : [email protected]
    Order on-hold email: ? No. Recipient : customer
    Processing order email: ? No. Recipient : customer
    Completed order email: ? No. Recipient : customer
    Refunded order email: ? No. Recipient : customer
    Customer invoice / Order details email: ? No. Recipient : customer
    Customer note email: ? No. Recipient : customer
    Reset password email: ? No. Recipient : customer
    New account email: ? No. Recipient : customer
    Admin PDF invoice email: ? No. Recipient : [email protected]
    Customer PDF invoice email: ? No. Recipient : customer
    Rechnung email: ? No. Recipient : Customer
    Vorkasse email: ? No. Recipient : Customer
    Probe eingegangen email: ? No. Recipient : Customer
    Contribution reply email: ? No. Recipient : customer
    Review Update Confirmation email: ? No. Recipient : customer
    Flagged Contribution email: ? No. Recipient : [email protected]
    Failed Subscription Renewal SCA Authentication email: ? No. Recipient : customer
    Pre-order Payment Action Needed email: ? No. Recipient : customer
    Payment Authentication Requested Email email: ? No. Recipient : [email protected] Status report information
    
    Generated at: 2024-04-09 09:24:28 +02:00
    `

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Thread Starter janni1887

    (@janni1887)

    Now I switched back to 7.9.3 (Legacy) and everything works.

    Hey there, @janni1887! Thanks for contacting us. I’m happy to help you.

    Thank you for all the information!

    I understand it is not possible to have version 8.1.1 on the live site, as the payment is not working. But are you able to create a staging site so we can help you troubleshoot the issue to find out what is causing it so you can go back to the updated version on the live site as soon as possible?

    You can ask your host if they offer this service, or you can use WP Staging for quickly spin up a new test site.

    Having said this I noticed two issues on the report of your site:

    1 – Your database needs to be updated to match the WooCommerce version (8.7). The database is current on 8.5.2. This can cause issues on your site.
    2 – I also noticed you have a few plugins that are not updated.

    We recommend keeping everything updated. Regularly updating plugins helps maintain your site’s security, performance, and compatibility while ensuring you benefit from the latest features and improvements.

    I recommend updating everything and check if the issue with 8.1.1 persists. If it does, then please create the staging site, install 8.1.1 there and let us know so we can continue to help you investigate this.

    Looking forward to your reply.

    Have a wonderful day!

    Thread Starter janni1887

    (@janni1887)

    Thanks for your reply. I installed a staging shop and found the issue, but i have no Idea why the code causes the error.

    I use some js for styling in form-checkout.php

    $( document.body ).on( 'updated_checkout', function(){

    When I change the trigger to

    $( document.body ).on( 'payment_method_selected', function(){

    the problem is solved. But why??? ??

    With the second code my styling does not apply on load.

    Greetings Jan

    • This reply was modified 7 months, 3 weeks ago by janni1887.

    Hey, @janni1887!

    I’m glad you were able to find the issue.

    Just to confirm, on version 7.9.3 are you using the new checkout experience?

    On the newer version, the new checkout experience is the default one. You are still able to enable the legacy checkout on WooCommerce > Settings > Payment > Stripe > Settings, but we recommend against it, as the legacy checkout will soon stop working.

    The new checkout experience is not customizable at the moment. And I understand the importance of being able to customize it. We do have an enhancement request open?here. If you wish, you can comment there to support the request.

    Please let us know if there’s anything else we can do to help or if you have any questions.

    Have a wonderful day!

    Thread Starter janni1887

    (@janni1887)

    Hello & thank you.

    I have customized my JS script and now it works. But it is not clear to me why this interferes with the Stripe process. Basically I just pushed checkmarks as SPAN (as a styling).

    In the legacy view of 8.1.1 I was missing date and CVC. Therefore I had used 7.9.3 in legacy. That worked.

    Now 8.1.1 also works without legacy.

    OLD JS

    	$( document.body ).on( 'updated_checkout', function(){
    		$(".wc_payment_method").each(function() {
    			var label = $(this).find('label');
    			var input = $(this).find('input');
    
    			input.appendTo(label);
    			label.append( '<span class="checkmark"></span><span class="background"></span>' );
    		});

    New JS

    	$( document.body ).on( 'updated_checkout', function(){
    		$(".wc_payment_method").each(function() {
    			var label = $(this).find('label');
    			var input = $(this).find('input');
    
    	       $(this).append('<span class="checkmark"></span><span class="background"></span>');
    		});

    ?? hey @janni1887

    While assisting with custom code fails outside the scope of our support policy, I’d like to point a few things out.

    Currently WooCommerce core is updated to the latest version, its database is not. Feel free to update the WooCommerce database to the same (8.7.0) version, using the dedicated button found in the screen at?‘WooCommerce > Status > Tools’.

    Per the logs shared here, it appears that the latest version of the plugin is in use, but the API version is from 2019. Feel free to go ahead with replacing the current webhooks with new, as detailed here, while making sure the latest Stripe API is selected in the process.

    I hope this is helpful! Please let us know if you have any further questions or concerns.
    We will be happy to help you further.

    • This reply was modified 7 months, 3 weeks ago by anastas10s. Reason: typo
    • This reply was modified 7 months, 3 weeks ago by anastas10s. Reason: typo

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘Payment processing failed. Please retry.’ is closed to new replies.